I was hesitant to leave a review since several coworkers recommended this pet sitting company to…read moreme, but I feel it's important to share my experience. I booked two 30-minute drop-in visits for total of $60 per day because house sitting wasn't available (which would be around $70 per night). Unfortunately, most visits seemed to last only about 10-15 minutes recorded by our door entry log. Pet sitters I've used from other companies have always stayed the full time, even if my shy cat, Kingsley, didn't come out right away, so they could slowly gain his trust and ensure he received his medication. This sitter seemed to be in a rush and didn't put in the same effort, which was disappointing given the importance of his care. I did let the sitter know that if it was impossible to dose him, it would be ok but I thought eventually she would be able to coax him out to give it to him like my past sitters.

Always the best care with Nika and Dani! We've been using them for years and they have never let us…read moredown once. The best you can get!!

They do a great job for us. Good, friendly staff, care about pets and families, clean place.read more

Edit: Teri it is libel to put into print a medical condition that is untrue about someone else…read more Please feel free to share these so called photos you were given. Most of his pictures on Facebook are on his instagram account which is very public. Anyone can find him. It's under Paquito Griz. Edit to show a picture of his eyes right before boarding to show no pre existing condition that they are claiming he came in with. Edit- I added the pic of the intake form where I mentioned I wipe his wrinkles which is supposedly where I said he needed his eyes cleaned? Again I never said he had eye issues and I didn't mention his past eye allergies to countryside. He did NOT go in with an eye issue. And he was seen by ophthalmologist less then 24 hours this wasn't days after. Full disclosure he was seeing ophthalmology because as a puppy he had cherry eye in the right eye not the left eye that sustained the ulcer at countryside. That was in 2020. Def not related. I took him last year to ophthalmology to be checked for entropic eye lashes and to check for dry eyes because of cherry eye. His right eye (again not the eye damaged at countryside) would get discharge off and on and cloudy, he was evaluated and did not have entropic eye lashes and was put on a steroid gel . His eye had cleared of the cloudy area and no more discharge and he was not taking the drops daily as it was clear. He was set up with ophthalmology for that. His left eye is the one damaged at countryside and that eye was not being treated. I have documentation from his doctor on his eyes. His ophthalmologist also knows this is not related to anything from has past. She said it could have been from another dog. Countryside won't tell us what happened. And I see Terry has changed the comment from the staff cleaning his eyes to washing his face. I sent Terry a picture of his face (after asking if she knew who the owner was after getting no where with Jeff) from less then an hour after pickup on messenger. It showed the gunk around his eyes. I saw countryside commented on my complaint saying they were cleaning his eyes during his stay because of a previous issue. They also emailed me saying that I told them he had eye ulcers in the past. This is completely untrue. The eye injury he sustained at countryside has nothing to do with the allergies he had in the past and the only 'instructions' I left was about how I wipe his wrinkles to keep his skin dry. (I have the paperwork that shows that) They have lied consistently and at first I thought maybe they somehow they just neglected him so much that they didn't see his eye injury (which would be totally inexcusable also) until they made up the story that he had an eye problem coming in. He has a very well documented health history that includes his eyes. I would not recommend this business to anyone. I've never done business with anyone this dishonest. It's disgusting. His ophthalmologist knows this is a new issue from boarding and that he's never had this problem before. They did refund the four extra med charges I found on my receipt. Be careful with who you trust with your babies! And if anyone else has problems with this business and wants to compare notes or needs someone to testify I am definitely willing to help! It wasn't a clear picture but I attached it here.

Leaving our pups behind is always hard, but knowing they were under Becky's excellent care made it…read morepossible for us to have a nice vacation without worrying if our two little ones were ok. She is great about communicating before, during, and after pet sitting. Our pups seemed far less stressed than usual when we were away while with Becky. We couldn't have asked for a better pet sitter than Becky.

Becky did an amazing job taking care of our sweet, but anxious dog during our recent 10 days out of…read morethe country. She was communicative, thoughtful, and cared for home, dog, and garden (in a heat wave!). All were well-loved in our absence. Becky is trustworthy and hard-working, and we will absolutely have her back again in the future. If you are looking for someone that goes above and beyond, look no further.

Friendly and helpful staff. The staff takes great care of my Lola when I bring her for day boarding…read moreand overnight care!

From the owner: Family owned, locally owned pet sitting serving all of Gresham and PDX area.read more

Wonderful staff! My dog spent a week there (his first time) came back happy, worn out and the same…read morepup as before! I would highly recommend, especially as a helicopter dog mom :)

The owner Sam is deceitful when it comes to hiding fees in 12 page documents which result in…read moreovercharging. We had two small dogs and one medium dog boarding overnight. Cost advertised for large kennel is $55 per night. They stayed one nite, bill was $264. She insisted that she gave us a discount and the cost should be $55/dog for one kennel and charged us for two nights. Dogs were there about 25 hours. Unbelievable. Charges were refunded and she told us never to come back. She could not justify her charges to what was advertised on her website. Also, entering in the front door it had a very strong urine smell. Not clean at all. Just beware... Owner is not honest.... I have two other witnesses.

Denise took great care of our dogs! I love how flexible the hours are and how she's willing to even…read morecome get your dogs if you need her to do so. One of our dogs had never been boarded before and I was very concerned about him, but she reassured me via text. Everything was going well. He also needs multiple medications and she strictly followed my giant list that I wrote out for her. Neither dog seems stressed and both were happy to see us when we pick them up. I would recommend

We have a gorgeous dark chocolate poodle, Gyzmo, who loves attention, playtime, and grass. We…read moretoured 3 other boarding facilities in the Happy Valley area but none of them were as good as the Pampered Pet Lodge. We wanted a place that was comfortable and not too overwhelming since it was the first time he would be boarded. They have a great clean space, it is on a farm, and only 4 kennels, so they don't have too many dogs at a time. They take pictures/videos of your pet and send you regular updates. They also have regular potty breaks and playtime. It was a great place and Gyzmo even made a friend. The online application was having some issues but a quick call/text and they were able to take my reservation. I boarded my pup for 2 nights, the fee for a puppy (Gyzmo was 5 months) is a little extra, but it was worth it since they go the extra mile to make them comfortable. They will be my go-to border from now on!

DO NOT US UNDER ANY CIRCUMSTANCES! The absolute WORST service of any and all household services…read morethat I have ever used. Complete and utter incompetence on every level! Don't let the low price reel you in. So many other options available. This review is for "service" (if you can even call it that) in Lake Oswego. And I rarely if ever leave bad reviews.

Terrible service and communication. Do not have one nice thing to say. Did not even do. Good job on…read moremy lawn. Total waste of money. Tried to discuss with them before I wrote this but would not respond. Would never recommend.

Great service and communication. Dogs alway have a great time and get super excited as we get…read moreclose.

My pups, Milo & Harper, absolutely LOVE coming here. Every time we turn down the street to enter…read morethe gate, they immediately recognize where they are and go nuts with excitement! I know they are well taken care of at this wonderful, friendly place. Highly recommended! Excellent communication!

Let me just tell you, if you have a puppy/dog, take them to this doggy day care. Nothing else in…read morethe area will compare. I'm telling you. They go ABOVE AND BEYOND. They truly care. They truly love their job. They RADIATE it. They care so much and have SO MUCH KNOWLEDGE. If you ask a question, say a behavioral question, they immediately know the answer and extra tips. I kid you not, please do your fur baby some justice and bring them here. YOU will greatly appreciate it. I love receiving our pup's daily puppy report card. She loves the brain games they offer, (which if you don't know what a brain game is, FIND OUT! I truly think, my puppy wouldn't be as smart as she is without them. They really get her mind working in the right ways. My puppy wags her tail more for them than us. (I'm a wee bit jealous). Thank you again ladies. You make our lives easier. Our pup is a happier pup because of you. You are greatly appreciated. Sincerely Andrea and Lacee.

I love bringing my pup here! The employees are so friendly and caring. Puppy daycare has been so…read moregreat for my dog to learn how to socialize and constantly work on cues while having fun with her puppy friends. The report cards that they send everyday are my favorite! I love seeing the activities that my dog did for the day and the pictures of her and the other pups are absolutely adorable! 10/10 would definitely recommend to anyone looking for a great doggy daycare.

I am just thrilled and thankful that I found this place because I have not been able to get anyone…read morethat is capable of cutting his nails. He's extremely reactive to the point that I had them at this vet and they could not handle him!! So I've been very anxious as nails need to be cut. They did the dirty deed as my dog would have you think. Very professional and very caring. We will now be taking him to obedience training and this should help with a lot of issues. Bottom line we will be going to Dogtown a lot and already have our next nail appointment set up! No gel though

Our Dog has been going to Dog Town for years! Our sweet boy looks forward to his daycare days. Very…read morekind and friendly staff.