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DogTown EP

3.0 (4 reviews)
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Services - DogTown EP

Pet sitting

Private dog training

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Countryside Pet Resort and Spa - The 26th the day before boarding. Clear eyes no infection no injury. No pre existing eye condition. @Paquitogriz

Countryside Pet Resort and Spa

(24 reviews)

They do a great job for us. Good, friendly staff, care about pets and families, clean place.read more

Edit: Teri it is libel to put into print a medical condition that is untrue about someone else…read more Please feel free to share these so called photos you were given. Most of his pictures on Facebook are on his instagram account which is very public. Anyone can find him. It's under Paquito Griz. Edit to show a picture of his eyes right before boarding to show no pre existing condition that they are claiming he came in with. Edit- I added the pic of the intake form where I mentioned I wipe his wrinkles which is supposedly where I said he needed his eyes cleaned? Again I never said he had eye issues and I didn't mention his past eye allergies to countryside. He did NOT go in with an eye issue. And he was seen by ophthalmologist less then 24 hours this wasn't days after. Full disclosure he was seeing ophthalmology because as a puppy he had cherry eye in the right eye not the left eye that sustained the ulcer at countryside. That was in 2020. Def not related. I took him last year to ophthalmology to be checked for entropic eye lashes and to check for dry eyes because of cherry eye. His right eye (again not the eye damaged at countryside) would get discharge off and on and cloudy, he was evaluated and did not have entropic eye lashes and was put on a steroid gel . His eye had cleared of the cloudy area and no more discharge and he was not taking the drops daily as it was clear. He was set up with ophthalmology for that. His left eye is the one damaged at countryside and that eye was not being treated. I have documentation from his doctor on his eyes. His ophthalmologist also knows this is not related to anything from has past. She said it could have been from another dog. Countryside won't tell us what happened. And I see Terry has changed the comment from the staff cleaning his eyes to washing his face. I sent Terry a picture of his face (after asking if she knew who the owner was after getting no where with Jeff) from less then an hour after pickup on messenger. It showed the gunk around his eyes. I saw countryside commented on my complaint saying they were cleaning his eyes during his stay because of a previous issue. They also emailed me saying that I told them he had eye ulcers in the past. This is completely untrue. The eye injury he sustained at countryside has nothing to do with the allergies he had in the past and the only 'instructions' I left was about how I wipe his wrinkles to keep his skin dry. (I have the paperwork that shows that) They have lied consistently and at first I thought maybe they somehow they just neglected him so much that they didn't see his eye injury (which would be totally inexcusable also) until they made up the story that he had an eye problem coming in. He has a very well documented health history that includes his eyes. I would not recommend this business to anyone. I've never done business with anyone this dishonest. It's disgusting. His ophthalmologist knows this is a new issue from boarding and that he's never had this problem before. They did refund the four extra med charges I found on my receipt. Be careful with who you trust with your babies! And if anyone else has problems with this business and wants to compare notes or needs someone to testify I am definitely willing to help! It wasn't a clear picture but I attached it here.

DogTown EP - pet_training - Updated May 2026

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