Terrible Customer service do not use these guys. Tom took my reservation for my wedding and…read moreconfirmed pickup. Then proceeded to not answer any of my calls until it was from a number he did not recognize and that's when he told me "oh yeah we are just not available for that pick up sorry ‍" so i say fuck you Tom

We had a wonderful experience with Platinum Limo and it began right from the initial response time…read morefor a requested quote. Rob displayed fantastic customer service through knowledge, fast and thorough responses, and polite communication. The day of our event, Donovan (our driver) showed up early and with a smile. Donovan was very nice and accommodating to all of our party members requests. He navigated the city traffic on a busy holIday season weekend with such ease and got us to and from every location safely and promptly. The Birthday Party Adventure that we took would not have been nearly as successful, if it wasn't for the great support we received from Rob and Donovan at Platinum Limo, NY.

We have used this service numerous times and always a five star service always on time pickupsread more

Professional and courteous dispatch. My driver was early to my pick up location, his vehicle was…read moreclean and well equipped, and he ensured that I was comfortable during my ride. Would definitely utilize this service again.

This company provided transportation to Mohegan Sun casino. The driver, Don on bus #22 Sunday…read more5/19/19 is an exceptional driver. Several incompetent drivers cut him off because THEY waited to the last moment to merge into the right traveling lane. With his excellent driving skills the rest of the passengers never even knew what was happening. His use of the GPS rerouted us a few times to avoid traffic jams that could be seen extending off to the horizon; getting us to and from the casino on time. There were even entertainment on the bus, enhancing the ride. And the bathroom was clean and smelled pleasant.

I used Coach Tours for my wedding in Brookfield, CT this month and can say I had an excellent…read moreexperience! You never know what to expect with transportation for a wedding but this team has it down to a science. We booked two 55 person Coach busses for our wedding and one for our rehearsal dinner. Trent was responsive and all the busses were prompt, clean, and reliable. Would highly recommend to anyone looking for quality service for a resonable price!

The absolute worst experience I have ever had. The bus was to pick us up at 10 and he was on time,…read morethe driver seemed cool and we like him. We are about 30 min away from the city normal drive, so by bus we figured an hour tops. We left around 1015 and somehow did not make it to our destination until 130am... The driver went to the complete opposite side of the city near Coney Island and then brought us to another wrong place again!! By the time we got to the club/event we were planning on we decided to not go in because we had 30 min until we had to get back on the bus. So we paid all this money to get to a slice of pizza and get back on the bus... But wait it gets worse... After arriving back to the bus (around 15-18 of us), the driver states his TV is broken and a piece of plastic is broken that holds cups and he is demanding we pay $1500. Keep in mind this piece of plastic looks like it has been glued on 10 times before as it breaks often and they are probably scamming hundreds of dollars for this from others. We also flipped a switch on the control board and magically the TV worked fine (sounds like another scam). After talking on the phone to the owner and coming to an agreement of $300 in damages, we got on the bus and would head back to where we got picked up. Upon arriving at our destination their is about 7 cops along with the owner on the company waiting for us. They called the cops on us for the damage after we agreed to pay $300 and the cops told us that the driver said we threatened him?!?! News to us as none of this happened!!! This is some lies they told the police to aid them in their phony investigation. The cops agreed that the damage was not worth even $100 but we settled on $300 prior. The owner is a liar and a thief. Steer clear of this company. WORST EXPERIENCE OF MY LIFE!

WOOHOO! AS GOOD AS IT GETS! SAFE, PROFESSIONAL, RELIABLE, SMART & AND COMPETITIVE PRICES TOO…read more I rented the Party Bus to take a bunch of 14 year old NYC kids to a pool party in NJ. There were many choices, and my specific requirements were not set in stone. I wanted a rain date, wasn't sure how many people were coming, since my RSVP's weren't back yet. He had several difference sizes of vehicles in his fleet and was most accommodating with all of my ambiguity. I made many calls before I spoke with Keith. He was professional, flexible and I felt truly appreciated my business. There were other companies who when I researched, I found had an F from the better business bureau for a variety of reasons. Keith was on time, agreed to a rain date (thankfully we didn't need that), was flexible to allow us and extra hour and a half, and was an absolute pleasure to work with. He had a very nice way with the kids, was a very safe driver and his vehicles were spotless and very well appointed. He took the extra time to research that the Puerto Rican parade was on the day of my event and allowed more than enough time for any type of traffic delays. Would highly recommend for any limo or party bus transportation needs and will certainly use him again.

I used this car service to go to JFK. Excellent experience. Driver was courteous, arrived a few…read moreminutes early, and helped me with my heavy bag. I especially liked having the bill (including tolls and tips) handled in advance. My driver was Chris. Thank you Walter for the transportation services you and your staff provide. I would definitely book with Entertainment Express Limo Service again and have already referred a friend to them.

Henry was our driver. He was prompt, responded to all texts and extremely professional. Walter was…read moreeasy to work with and answered all of my questions. I highly recommend this company!

Classy move. Opened door. Dumped coffee on ground and side of limo. JFK airport deserves better.read more

Our driver Miguel was exceptional! * Safe driver…read more* Professional * Punctual * Trustworthy (I forgot my phone on the bus and he made sure I got it back) Front office staff were also professional and patient. Paula didn't get frustrated with me while I figured out the details for my event. In fact she sent me several cost proposals upon request. I never felt like I was being pressured to make a decision. The company is also tech friendly. We communicated via email and I was able to pay electronically. My daughter and her friends loved the party bus! (The adults loved it too!) The bus was clean, and was Bluetooth ready. Cost - Surprisingly affordable!!! It was worth every dollar! I am so happy that I was able to work with a local company. I will certainly continue working use Silver Star!

This company was very accommodating to our requests and changes and responded to each inquiry we…read moremade. They were on time and professional and we will use this company again next year for our annual trip.

The best!!!!! I have used them for my school for TWENTY years~ Love Eddie, Stephanie, the drivers,…read moreand crew. Family business who takes pride in what they do... Have used them for local trips all way through locations up to 15 hours away and is always stellar in every possible way!!!!!

Car service is outstanding, professional and punctual for round trip airport service. No stress…read moredriving or parking fees the car service Ftiz supplies cost less than airport parking. thanks again. Will use this ever time I travel in the future Donna

Fitz bailed my family out big time and on short notice. On July, 14, 2023, 13 members of my family…read moretraveled from Florida to Stewart International Airport in Newburgh, New York. From there we were to pick up 3 rental cars and drive 2 hours to Enfield, Connecticut to attend my mother's funeral the following day. On our arrival at 7:15 p.m., which was very close to on-time, we found the National car rental kiosk closed. With the help of a NY State Trooper, we contacted Fitz and all of us were on our way to Enfield by 9:45 p.m. We enjoyed his service so much that we had him pick us up for the return trip to the airport, as well. Thanks again, Fitz, for your great service.

Used this on my wedding. The driver was there on time and communicated to us that he arrived. The…read moresprinter was spacious, clean, and had water which I appreciated. It was reasonably priced. We got there on time and safely.

We just had our daughter's wedding this past weekend. I just wanted to say what a wonderful job…read moreall of the drivers did. So on time and professional. The limo and buses themselves were great. We had a 14 person SUV limo, 31 person Shuttle bus and a 55 person Motor Coach. They all made multiple trips to and from the hotel and the venue before and after the event. The texts and email updates with ETAs etc.. was very much appreciated. This was my 1 big job! Other than running errands and little thinks like making cookie boxes, stuffing guest bags, putting signs in frames etc... so I wanted this to go perfect and it did. I guess you can tell from my review that we loved BBZ Limo and would very much recommend you hiring them for your next event as well.

Cant speak for others in here but We had a very well experience, on time and excellent service by…read morethe driver Nabil. I was going to rate it 4 star due to the fact they didn't do repair to front bumper damage and the jet door which also was the center attention had damages to it. Besides that we all had a positive experience. Nabil is awesome at what he does and the owner is also a great guy. Thanks guys. Will definitely hire you guys again. Karim

Throw the whole bus away!!!!!!! The driver was a scam…read moreartist. The TV didn't work. Throw the whole bus away!!!!! The bus was extremely dirty and offensive. No one should have to deal with this when there bus arrives and they have 28 people waiting. VERY UPSETTING