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    Quality 1st Basement Systems

    2.4 (65 reviews)
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    Services - Quality 1st Basement Systems

    Foundation repair

    Moisture control installation

    Moisture control repair

    2 More Services

    Sump pump installation

    Sump pump repair

    Quality 1st Basement Systems Photos

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    Recommended Reviews - Quality 1st Basement Systems

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    I contacted this company to have my 2 car wide driveway leveled because I had an issue with the water puddling on the driveway and running back towards the house they came out and gave me a quote and a start date. They came out to do the work and they lifted and sealed cracks, and after the first rain, I had a huge puddle in the middle of the driveway, so now when you come in and park your vehicle and it's raining you have to step in a puddle to get out of your vehicle to get into the house. I've called them. I've asked the Forman the same day with the issue that the slab is not level he told me it would be fine. I called the office the next day due to the huge puddle that was left from rain that day And they sent a project manager a week and a half later to say it was a birdbath puddle really a birdbath puddle I've done concrete before in my times and never heard of such quote so now I'm waiting to see if they come and fix the issue I've been givin a runaround so far....Not a happy customer !

    Another few feet and the water could drain to the street. Also, the underground pipe has a big "elbow" so water is not flowing freely.

    I feel very foolish for hiring this company. The sales rep came to assess the job. He was friendly and seemed efficient and knowledgeable. The quote was a good deal more than any of the other 3 I got, but I felt confident about Quality 1st. My intuition evidently stinks! To begin with, scheduling was very slow after I signed the contract and made payment. I'm talking many weeks. The crew came out and did a nice job in the basement, though I think they could have done a better job cleaning up. The problem is that the outside drain was done very improperly and the rep acknowledged this to be true. I asked for a better job and was willing to pay for the drain to be extended to the street rather than the middle of my lawn. It was like pulling teeth to get the rep to send an estimate and that's when my teeth nearly fell out. The cost was out of this world ridiculous. I requested he sharpen up his pencil and he promised to get back within a few days. Nope! Still waiting!!! Use another company. UPDATE....I was almost immediately contacted so evidently Quality 1st does a great job of monitoring reviews. I'm pleased that the supervisor is going to take care of my concerns. I appreciate this a lot!

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    4 days ago

    Chris provided excellent support in getting the dehumidifier properly set up and operating without any issues.

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    Issues resolved in a timely manner and without any further steps needed................,.,......,..

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    Ask the Community - Quality 1st Basement Systems

    Review Highlights - Quality 1st Basement Systems

    Plus there was such a huge amount of rain and my sump pump could not keep up with the storm that hit.

    Mentioned in 4 reviews

    Read more highlights

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