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    Quail Dry Cleaning

    3.1 (8 reviews)
    PriceyDry Cleaning
    Open 7:00 am - 7:00 pm

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    24 days ago

    Love this place, best dry cleaning in Charlotte area. Always quick with turnarounds and clothes look great.

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    1 year ago

    Have used them for years with great results. Their at home pickup and deliver twice a week is great and efficient.

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    9 years ago

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    4 years ago

    Friendly staff who take great care of your clothes! In the 7 years I've lived in the area, I've never had an issue.

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    11 years ago

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    13 years ago

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    8 years ago

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    2ULaundry

    2ULaundry

    (113 reviews)

    $$

    They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

    As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

    Morrison Cleaners & Alterations - Check out our beautiful store located right next to Earth Fare in SouthPark.

    Morrison Cleaners & Alterations

    (16 reviews)

    SouthPark

    5 stars for the dry cleaning, -5 stars for the alterations! My dresses were INCHES smaller than…read morethey should have been and upon pickup I asked to try them back on before leaving and they said that wasn't necessary... I got home neither dress I had them alter would zip at all (it had not even been a week since I dropped them off). The stitching was cheap and ripped right out, which is good because I had to take them both to another tailor to get them fixed! She said one of them had a 25" waist... I have a 28" waist so there's no way it was sewn to the correct pinning location. Additionally, one of them had a big black scuff on it that I had to get out that was not there before alterations. I called and left a VM with no response. Called a few more times to follow up and no one ever answered. Will likely return for cleaning as they did a nice job, but do not waste your time getting anything altered here! Super disappointing.

    THE WORST!!! Save your money and never come here. I took in jeans to get re-hemmed and one pair of…read moreleggings to get hemmed. They told me it would be done by the following Friday. When I came in to pick them up, the two items were not done and I was met with "they will be done by Monday" so I came in on that following Monday and they told me they would be done by Wednesday. I was out of town for work so I came back on Friday which at this post was ONE WEEK later than the original promised date. I needed these items for a trip and I was on my way out... they told me that the items wouldn't be done until the end of the day!!!! Then after I complained, my leggings magically appeared and the guy at the register told me he could fix my jeans in 30 mins. I came back 45 mins later to make sure he had ample time. He gave me back my jeans with a raw hem!!! I told him that I had asked to get them unhemmed and re-hemmed bc the original tailor took in too much. He said he could do them in 15 mins. I came back again, and to be extremely frank, it's the worst hem I've ever seen. With uncut strings everywhere and no clean stitching! He said sorry they don't look very clean, I was in a rush. No kidding!!!!!! He then gave me an attitude when he charged me $35!!! He said "well they were supposed to be $40". WORST CUSTOMER SERVICE AND QUALITY OF SEWING. I'm actually in shock.

    Quail Dry Cleaning - dryclean - Updated May 2026

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