The buffet is great and they offer sushi which I love, wish the on in Charleston did, staff is ok not as welcoming as Charleston, clean, and offers a lot of seating. read more

Ever want to eat at a Buffet with the post apocalypse feel. Then this is your place. Ate here in college back in 2006 and it was straight fire. However that may have been the last time they also did any repairs to the establishment. From the outside looks like its shut down. Went inside to eat and it was the worst I've Chienes I've had. As yes the outside matched the inside and food quality. Food was coldish and we were there during lunch service on a Sunday. Service was ok friendlyish. read more

We came here late one night while visiting, we were nervous we wouldn't get in, but the staff was soo nice & welcoming. Food was delicious, because it was so late we decide to order off the menu instead of the buffet. The food was fresh & plenty. Clean & nice vibe inside. We will most certainly return when we come for football games. read more

One of the lower end buffets I'd been to I don't recommend coming here Town north of here has a delightful buffet Go to Tuscola for their chinese buffet instead read more

I've been going to QQ Buffet for years. I personally love their black pepper chicken. It's worth the trip just for that. I don't eat everything on the buffet so I can't speak to all items but what I do get, I enjoy. Their baked seafood, shrimp scampi (when they have it), teriyaki chicken are all good. I understand the criticism of the facilities not being updated and being a little run down. The argument that the food is cold could be the time of day that you dine. I always make sure I go at peak lunch/dinner times to avoid that possibility. With all being said, I almost always have a good if not great dining experience. read more

5 years ago it was acceptable. Today food was cold , all the chicken entrées were tough and dry. 37.30 for two buffets absolutely the worst money I have ever spent at a restaurant! read more

Place was solid good food good price decent service it was a very good buffet I understand why my brother told us to go there.

This place was gross. Went for lunch for a nice date night with hubby...Most of the food was burnt/Dry, like it had been sitting out for to long. The wait staff said maybe like 5 words to us the entire time. And they have the kitchen windows blocked out along with piles of stuff by the cooler area....Will Not be going back read more

Expensive food was terrible, cold, old dryed out. Dinning room unclean and run down scares me to think what the kitchen looks like if they allow what is seen by the public to be in that shape. The staff barely acknowledged us just walked by and grabbed the dirty plates. Won't be back,used to be one of our favorites. read more

Wow, 10 years ago this place was great, now the food is cold, bland, and the soda water is clearly not filtered because it has an "earthy" taste! I'm just hoping I'm not sick later. read more

Well what can I say eating at Chinese restaurants used to be " Good". Now I guess those days are over because this food is all cold you can see steam rising but the food is cold cold cold. Get it together QQ read more

yaa!! i love this first try! i went there to try it, the chocolate ice cream is just too good! services are amazing, the food would exactly smell great if you were to smell the food. would recommend! inside of QQ, it's just so so fancy! crab rangoon is tasty LOVED THE NOODLES!! -review from Luna read more

Went for dinner last night, 4 adults and 3 kids, everybody got 1 plate of food and it was absolutely disgusting, there was rotted meat on every plate, half of it was cold and had been sitting there quite a while, when I said something to the host she said we'd have to speak to the manager which I informed of the food and she said we was the only one with problems and I told her we were not paying for this type of food, she got irate and threatened to call police to which one party of our group decided to pay for it all, multiple reviews on Google last couple weeks have claimed of food poisoning and nasty food as well, if it could have negative stars that's what it would be read more

Going to QQ has become a yearly Christmas Eve tradition within the family. It's a tradition so I haven't been able to convince anyone to try a different Chinese restaurant though I try my hardest every year. QQ has a pretty good variety but even for a buffet it's not as fresh as it should be. Stale dry rice and noodles and always empty treys of meats you have to ask to be replaced. A lot of their foods are always soaking in very watery juices, rather drowning. They are very on top of drink refills and bussing your table, however. They carry Pepsi products, no matter how many times they say it's Coke. The response when you ask "which do you have coke or Pepsi?" "Yes". It was a painfully annoying conversation. Also, be careful of the booths. They aren't secure to the floor. I nearly flipped one over getting up. Maybe if I had I would have got my mediocre stale buffet comped. I'll keep trying and one day hopefully I can change the minds of the stubborn and try a new place. read more

Found a rock in my egg roll. Which, i am fully aware that "Stuff Happens." But after giving the rock to my server i pushed my food away i waited at the table for someone to come and apologize to me. After an infuriating five minutes at the table I proceeded to go to the register. I was made to understand she didn't know about it and offered no apology. But there would be no charge for my meal. I insisted my guest didn't need to pay either as her meal had also been disrupted. She told me to wait for the manager. (which had already been made aware of the rock, after the server had told him promptly after i delivered the rock to him) I waited another extremely aggravating five minutes for someone to truly apologize about the issue and give my guest her meal for free. And we left without paying and no true apology as the cashier followed us out insisting my guest should pay for hers...POOR CUSTOMER SERVICE. There is right way to deal with things, and wrong way to deal with things. This should have been an urgent issue for the manager. read more

Been there several times but this time it seemed more run down and the staff lacked attention. No drink refills and basically they ignored you except to pick up the plates that was about it. Food was alright not bad but not great and the prices seem a bit higher. Might give them another chance but not going out of my way to do it. read more

sushi isn't the best but oddly find myself craving it... there are other things i really enjoyed there n the lady was quite nice!!!!

First time ever eating at this establishment and seems run down and has a musty smell to it and the booth we were in was all tore up. Food was ok, wouldn't go out of my way to eat here. Staff didn't seem to friendly either read more

Not sure in what culture or country it is okay to shove a child, especially a customers child but most definitely not ok. One of the employees pushed my niece away from the ice cream cooler and slammed it shut. Of course she cried. We have been coming here her entire life there is no reason why she can't grab her own container of ice cream like she has on every other visit. Absolutely not ok. I am livid and the employee is so very lucky my mother is keeping me under control. Would give zero stars if possible. read more

This is our favorite Chinese Restaurant. All the staff is friendly, hard-working and personable. Everything is always fresh and clean. My personal favorite is their Black Pepper Chicken. read more

When I go to Chinese Buffet places I usually go in with a low exception and the QQ Buffet didn't do anything to change my view. The dining area has plenty of seating and the decor is just okay. As with most buffets it is clearly set up with the mind set of, "get them in, get them out, and don't make it too comfortable for them." As for cleanliness, well, it's a Chinese Buffet, you come here at your own risk and it's probably a good thing you can't see the kitchen. The food is very typical Chinese Buffet, not great, but not bad either. In short, "you get what you pay for... nothing more." read more

I went here with Kwoky L. and we slightly disagree on the approval of QQ Buffet. I am actually from Mattoon, IL and did not know what great Chinese food should taste like until I moved to Chicago. For a small 19,000 population like Mattoon, I would have to say that QQ is an okay place to eat Chinese food, if not the best place in the Mattoon/Charleston area. I found their selection to be much larger than other buffets in the area. I was astonished to see the sushi table as part of the buffet and it tasted somewhat fresh to me. I cannot stand any fishy taste in my seafood (that's why I love San Francisco). The sushi and the mussels were good enough for me to eat. I really enjoyed the crab rangoon. I know, I know. Crab rangoon isn't Chinese. I still like it. So, overall against Chicago, QQ Buffet may not be the best Chinese restaurant, but for Central IL, it is one of the best. I would go here again and again. Have Fun!!! read more

Best place to eat after church on sundays ! Love the staff and just a very friendly place to eat. Lots of food options on the buffet.

My parents like this place so for a while we went regularly. Personally I don't do buffet. I know exactly what I want and order off the menu. For a while, there was one waitress who always remembered my regular order and that was great. One visit we went there and that waitress must have been off for the day. A young woman came by with silverware and I gave her my order and she smiled and nodded After a while someone else came by to check on us and asked if I needed anything. I said no and that I had given the other woman my order. Well it turns out that she didn't speak English and had no idea what I had said to her. They put it my order at that time and I had to get it to go because we had other places to be. When I was paying they asked me how things were and I explained 6 make excuses. I recently went to Chipotle and I had to wait 30 seconds extra and they made my burrito free unprompted. I didn't expect a free meal from QQ though a discount would have been nice and an APOLOGY goes a long way. I will never go back there again. read more

Love this restaurant. The lady who owns it knows my dad is a trucker and will always ask how he is she is very sweet.

Happened to find this place behind the Cracker Barrel on our drive home to Chicago on I-57 on 3/26/2017. Since it was lunchtime Sunday, we could not even find a parking space at the Cracker Barrel fronting the main drag thru town. Happily, my dad spotted this place in a strip mall behind the Cracker Barrel. There was some parking still available in front of the Q Q Buffet, and although crowded, some seating available inside. A decent Chinese Buffet with a wide selection of tasty entrees, sides, salads, and desserts (even some sushi) for a VERY reasonable $10 each including drinks. read more

Marginal tasting food. Nothing special, and somewhat tasteless. How 'bout 50 ways to serve chicken?? You want it? They got it! Salad bar is terrible. More tasteless food. They offer a senior discount. On my $12 check, I got $0.65 off. I would be embarrassed, if I were them, to give $0.65 off of a meal. $12 for the one plate of food that I had was way too high. Needless to say I won't eat there again. read more

There is a reason why I don't expect anything spectacular out of a Chinese buffet. Because I never had. The selection is pretty big for a restaurant in a tiny town. They have a lot of chicken dishes, some seafood, salmon which people hardly touch and surprisingly, sushi (with cooked fillings). We are in meat and potato central, so I was disappointed with the seafood. Well, disappointed with the taste in general. Not coming back anytime soon, if not ever. read more

Best Chinese buffet in Mattoon. Good selection of items, love their salt and pepper frog's legs, a real treat. Real crab in their crab rangoon which is a pleasant surprise from what other places serve. Wait staff is friendly and atmosphere is nice. read more

Food is good if you go at the right time, I don't recommend going right before they close, as they don't have the buffet fully stocked. They are clean and tidy. They also have a good selection of sushi, though I would be careful to check and make sure it hasn't been sitting out for a while. It's nothing special but as far as Chinese buffets go I think it's pretty good. Definitely the best in mattoon. read more

Had been here several times over the last 7 years and always good. Not tonight, came with a local group and wondered why was this place dead on a Saturday night, soon found out why. I tried every chicken dish and none were even good, some blah, the black pepper chicken was cold, the rest barely edible. Egg rolls were great by the way, rice was good, but hard to mess that up. Shrimp, meh, even the cookies, just okay. I'm from Chicago and have had my share of just ok Chinese food and this is barely in that group. Had to go to Wendy's later to get full. read more

My family is a regular of the QQ and we think it is super tasty. The food is always hot and delicious. There is a good selection of food on the buffet, the staff is super friendly, plus there's sushi and a make your own stir fry bar. Out of all the Chinese places to eat at in Mattoon, the QQ is the best! read more

I just went to QQ buffet in Mattoon Illinois to get me a to-go box for myself costed me $11 but when I left it hit my bank card as $13.20 so therefore they took $3.20 for me and then told me that they didn't have no idea what happened next time you go make sure you have cash and don't use your card cuz they'll make sure they tip themselves read more

Was very cold and greasy said something to the people in charge he said feel pain it's hot was look warm poor excuse for Chinese food

You will NOT go thirsty in this place. Don't look a waitress in the eye, they will definitely ask you if you need a refill when your cup is still half full. Great service and even better food. If you want Chinese food, go here. read more

Basing solely on Mattoon area, this place is the best Chinese Buffett I have found. If there's one complaint to be had, it would be that a lot of the food tastes the same. What seems like a good variety turns out to be misleading. Staff is always nice. read more

Great place to eat at if you're constipated. The severe case of colon-blow that you'll develop about an hour later should clean out your system. read more

Great amount of food for a good price. Nice and decent service and friendly owners. I think that our favorite are the crab ragoons and also the rice noodles. read more

Not only did I wait 20 minutes for a refill on water but the food was old and crunchy and the place was understaffed with 2 waitresses having to run to keep up. Do not support this garbage business. read more

Never never eat at QQ Buffett. I got yelled at for wasting food. A waitress yelled loud at me for not eating all on our plates. I will never go there again. Besides if it tasted good I would have eaten it. Then they charged $19.00 for a Buffett that we did not eat that much!!!!! read more