OK ever have that "wish I had been to Yelp first!?" feeling? I have been to this restaurant several times, and have never received customer-focused service, but despite that I have been a repeat customer. (No more) Listen, I have tried. Here is the latest, and final event each of which epitomizes in some way every visit. Naturally with this store, they are "out of..." something. ALWAYS. This evening as I watched a grill full of chicken get pulled off, and raw vegetables sitting unprepared on the counter I asked for a salad. (sigh, here goes) They were out of tortilla's for the salad, and out of vegetables, and out of pico...(not done yet!) AND despite pulling a load off the grill not 30 seconds earlier...out of chicken! Given the uncaring verbal and non-verbal responses, this crew obviously doesn't give two-hoots about the customer(s). I was lucky to get an uncaring shrug, and expecting anything resembling regret is just too much to ask for. Here is my qualifier for the whole event; we MUST ALWAYS account for the fact that these are good humans working here, and deserve every benefit of the doubt. Are they short staffed? Are they making the most of what they can? Listen, this just isn't them, too many opportunities that they just watch pass them by. Plenty of people, moving like they have concrete loafers, who are there to fulfill a commitment to...who knows, but not the customer. This is NOT a one-time event, perhaps 3 times that I can think of. Additionally, this is at 5:30 PM-prime dinner hour? Raw vegetables? Out of chicken? Pinto beans that look like a poi paste (boy these looked terrible). Let me summarize: The store is a mess, the staff is uncaring and the opposite of hustle, they apparently don't like preparing food for the dinner hour, and they have one less customer. Now, if I could only get y'all to read this before you try to go there so I could save you the trip to disappointment. If you spend the time reading some of the reviews, although it may not cover the exact event or my experience, you can see it is trending that way and without intervention this place will continue a long spiral into oblivion until the name can no-longer carry it. It will be relegated to the few suckered in by the highway sign with no knowledge of what this store is really about, just disappointment waiting to happen. If my few visits resulted in disappointment on a continual basis, imagine how the community must feel about this place. sad. I LOVE Qdoba, I DESPISE this store. read more