So, burgers are getting better. Staff is really upbeat and tries really hard. Good group of people…read more Sometimes it can get busy, but that is just the nature of things. It is really annoying on nights the casino has events and they know they are going to be busy, they don't staff any better, and cut but the menu a lot for the event. So counterintuitive to good customer service. All the venues at the casino do it, but still annoying. Still got the issue of having the line queue up in front of where you pick up your order. All this empty space to the left where the line could be and people could get their orders without fighting to get through people. Nonsensical. At least the food is better and the crew is better.

This was hands down the worst burger experience I have ever had in all of my 60 years. We were at…read morethe casino for my Neice's birthday party in the kids arcade and wanted to grab a couple burgers, because all that was available in the party was pizza. So we checked to see if we had time before the cake cutting and her opening her presents. We knew it was going to be about 40 minutes before the rest of the family arrived and the festivities would start. We went around the corner and decided that fat burger should be a good choice. That was a huge mistake. We went to the counter and ordered two burgers with fries thinking we would get our order in less than than 30-35 minutes. WRONG!!! We watched as a good 10 people that were behind us in line keep getting their orders. We literally waited almost an hour, before we went up and asked the personnel at the burger making area what was going on. We were told our order was being put in the bags now. Well, the order that was being put in the bags also went to another person that was way behind us in line, so I asked again what was going on, and the smug employee said we will get it right out now. So they finally started cooking our food at the hour and fifteen minute mark. When we got our burgers, they obviously rushed them because they were both ice cold in the center, and on top of that they did not put the fries for our combos in the bag. So after hurrying up to get back to the party, which was pretty much over now, presents opened and cake already eaten, we had to go back again and ask for the fries we paid for. All the guy behind the counter said is "oh my bad" and put two of the wrong kinds of fries in the bag and handed them to me. At that point, the party was over, we even missed seeing her open the gifts from us and I was DONE dealing with these completely incompetent rude people. I have eaten at fat burger for years when I was transplanted by my job to the LA area and enjoyed every visit. Fat Burger, do yourself a favor and take your name off of this location. If this would have been my first fat burger experience, I can assure you I would never, ever return to any of your other locations. Looks like I would need to travel back to SOCAL to get the real fat burger experience. My advise to anyone considering eating at this location, would be DO NOT GO HERE, unless you have a handful of anxiety meds handy and a lot of time on your hands.

Got three meals everyone that ate got food poisoning Staff…read moreclearly twacked out Would recommend you go to a nearby location

Went through the drive through, it's been a long time since I've eaten Jack & the Box - $15, fries…read morewere cold, asked for 'Light Ice' my cup was 70% ice and I swear, my burger was made yesterday and microwaved to 1,000 degrees - no sauce-looked NOTHING like the photo on the menu. Won't be back, Jack!

Came here a couple of times, has been relatively consistent aside from one missing burger. Worker…read morewas understanding when we came back, didn't ask for a receipt or any other proof. Food isn't groundbreaking but is nostalgic and relatively fresh. Doesn't get soggy after some time. Fries portions have been generous most times. Always crispy. A bit pricey, but has always been a go-to for those lazy nights.

I stopped in before the Great White concert but won't stop there again. The gal behind the counter,…read morewho had red hair didn't know anything about their food. I asked if the tater tots were crispy & she said; Um.. I don't know. I then asked if the curly fries were seasoned & she said; Um.. I don't know, but I can tell you that they are red. The food was getting cold because the two up front couldn't keep up. The cooks had everything cooked as they were waiting for the orders. At this point, I think that a robot would have done a better job.

The Airway Heights location serves up THEE BEST burritos in Eastern Washington especially the…read moreAtilanos burrito (my personal fav) the team is fast and (like family) friendly. The store is super clean, it's in a great location off of Sunset Highway 2 and is one of the top 5 restaurants serving good food here in The Inland NW area

Was leaving after eating my food. When I was putting away my tray noticed something pop in and out…read moreof the trash by the front door and as I opened the trash there was a huge mouse to my surprise. Food wasn't bad, just don't know what the back must look like or if there's more mice.

Service was horrible! We were given our drinks but not told there was no ice beforehand. I let the…read moregirl know the sodas didn't have carbonation, as well as being flat.Her response was to let us know it wasn't something she controlled. One lid was broken so it spilled all over our car. It didn't occur to her to offer an apology or replacement.

Food was great and all, service was terrible. Not nearly enough employees. Our order was not only…read moreincorrect (and $20 more than it should've been), but it took almost thirty minutes in an empty restaurant. Two employees in the whole restaurant, and every single door (including back doors) were wide open.

The staff are responsive but kind of rude about how they go about talking to customers. We ordered…read moreone single quarter pounder meal and a double quarter pounder meal. The food came out quickly. My burger was clearly not cooked. Now I know ground beef has to cook to 155 and I can guarantee this did not get to temperature. It was still raw. I took it up the the counter and was told "oh they are cooked fresh and that is just how they are, if you want it well done you need to say so." How rude! She did say she would have them cook me another burger but honestly I don't want it well done and dry, I do want it cook though. With staff making comments like that I can see your business going down. I threw it away and we left.

We went recently & ordered-two McMuffin breakfasts And…read morethey were the best we've had in a very long time. We were disappointed a couple times and said maybe we won't find them anymore. We will definitely try again now thank you!

We've visited this establishment many times and it's always packed, which is why we usually order…read moretakeout instead. Be prepared for a wait. The staff is friendly and the place has an older feel, though it seems fairly well maintained. A few things that might bother some people: not all of the food prep staff wear hair-nets and some have longer hair or longer beards/goatees. Additionally, some servers don't always have their hair pulled back. Regarding online ordering, we've had several issues. There were many times when the website couldn't locate the restaurant and we tried both Safari and Chrome. The site wouldn't accept any of our debit cards in Safari, though Chrome eventually worked. On multiple occasions we couldn't complete our order because the site wasn't functioning properly and when we called and pressed #2 to reach staff, the automated system just kept looping and never connected us with anyone. As for the food, it's a decent breakfast. I wouldn't call it the world's best but it's good for what it is and our kids really enjoy the chocolate chip pancakes. Their berry sauce is especially good.

My family and I ordered two dishes to share, and the portion sizes were very generous. We had the…read morecountry fried steak with a side of pancakes and Wolffy's Scrambled. Everything was prepared quickly. The scramble came with more gravy than I personally prefer, though my son and husband enjoyed it. The pancakes were small and thin, but surprisingly tasty. We also ordered coffee, which wasn't great but still drinkable. Our server was very helpful and kind. When our daughter accidentally spilled her water, he handled it calmly and brought over towels and extra napkins without making it a big deal. The restaurant isn't fancy, so if you're looking for an upscale dining experience, this is not the spot. But if you want decent food with friendly service, you may enjoy it.

Stopped in last Friday the 24th of April 2026 due to it being around lunch time and I was in the…read moremood for sushi. Easy location to get to! Service was very good and nice friendly staff! Was given complimentary chips while I waited. Normal price for sushi but it was worth it! Also nice clean area to dine in if with a group or family or couple!

Friendly service, fast, good flavor! Veggies fresh & crunchy. Enjoyed a quick bite off the plane…read more Think they do take out too.

So after being shut down for a while for a "to the foundation" kitchen remodel, I figured EPIC was…read moregoing to do a big menu update with a bunch of new cool stuff. Chance to start fresh right? Well, sorta. They did add some cool new stuff, so props for that. And the service has kicked it way up since they reopened. Great folks serving. But there is still work to do. They have new plates. And they should have picked different new plates. Got a side salad and it was pretty generous. But the design of the plate has stuff falling off if you look at the plate wrong. It basically looks like the lid to something flipped over for a plate. Salad plates normally have a little room on the sides so stuff doesn't fall all over your table when you eat it. I am guessing someone thought this design looked cool without thinking about functionality. So another typical Northern Quest eating venue gaffe. They have Cubano sammiches now. Excellent! Cubanos are one of my favorite things. Except they massively overcooked it, making the bread too hard and drying out what probably would have been a great sandwich. Also, who the hell puts a Cubano in a panini press. Go see the world and find out how a proper Cubano is made ffs. I will say the onion rings at EPIC are a bajillion times better now. I feel like the food venue folks at Quest are starting to get a little more in tune with how food venues should be. Starting to. Still a lot of work to do. At least things are improving

Been coming here since they opened and have noticed a huge decline in service and food quality. We…read morestarted with some onion rings and we are very glad we did. They were nothing amazing but we were starving. We ordered our food at 5:40 pm and the onion rings came out in about 10 minutes. I ordered the fish and chips and the other meal was supposed to be pork tacos. 35 minutes pass and we finally flag down a random server because ours never came back to our table finally the fish and chips show up but not the tacos. The fish was horrible mostly breading with no seasoning (not even salt), fries were cooked well but were missing seasoning as well, the coleslaw was literally just mayo and cabbage. Another 10 minutes pass and they bring out some kind of pork salad thing so we sent it back to get the correct food. 20 more minutes go by and the "tacos" finally show up and somehow were cold and soggy. This may be our last time coming back to epic.

This store happened to be very clean inside during my visit and the staff were friendly. When not…read morehelping customers, they were cleaning and refilling supplies. The food is what you would expect from Arby's. High quality and filling. The new Meat & 3 Box was a decent value as well.

Terrible service, and we have tried going a couple times, also always out of buns, and special…read moreitems. The milkshake machine is down worse than McDonald's. At least other drive through restraunts have customer service.