Service was horrible! We were given our drinks but not told there was no ice beforehand. I let the girl know the sodas didn't have carbonation, as well as being flat.Her response was to let us know it wasn't something she controlled. One lid was broken so it spilled all over our car. It didn't occur to her to offer an apology or replacement. read more

Food was great and all, service was terrible. Not nearly enough employees. Our order was not only incorrect (and $20 more than it should've been), but it took almost thirty minutes in an empty restaurant. Two employees in the whole restaurant, and every single door (including back doors) were wide open. read more

Got my order took it to my hotel was sick all night trying to recover today threw up like an hour later. Would not recommend this place They need help on cleanness read more

Went into lobby around 5pm Friday December 30th 2022. 3 employees behind the counter standing together talking and laughing and ignoring me. After a couple minutes, one of the 3 slobbily dressed, pink haired tattooed employees took my order and gave me the two cups that come with it. I placed the cups on the counter and told her I was going to use the bathroom. In the men's room I found the only toilet looked like someone had exploded a poop grenade, and there was no toilet paper. I took a picture and went back to the counter where I found she had taken my cuos away. I asked for my cups and she said oh yeah I'm not sure why I took those I guess I forgot. I showed her a picture of the toilet and told her there was no paper, she giggled and went back to the other two and they stood there laughing and talking together for the next 6 or 8 minutes until my 30 dollars worth of 2 hamburgers and 2 fries was ready. read more

Thought I'd give another try since my last poor visit has been a while. Wanted to use a coupon for a breakfast burrito, but when ordering was told they didn't have the ingredients for making breakfast burritos. The person on the other end of the voice box wasn't super friendly even though I didn't give her any grief. Maybe just upset that she had to tell people all morning they are out of supplies. read more

Tried to go there for breakfast after 10:00am since the sign said they open at 10:00am on New Year's Day. Got there at 10:20am. No one there. A car in the parking lot but no one inside working. Why say you will be open when you will actually be closed? Get your act together and say what your actual hours are. Also, tried them before for breakfast and they were out of tortillas. And that wasn't the first time. This location needs some serious management reorganization. I'm sure no one at this location will even read this review. They don't seem to care about reviews or customer satisfaction. So I know this review along with the other bad reviews will go unnoticed. read more

Don't eat here. Poor service, took almost 30 minutes for 2 breakfast burritos. Store opened 10 minutes late. The staff just complained about what the night staff didn't do, not try and make things right. Eggs under cooked, microwave them 20 seconds more. read more

This place was so gross the cashier handles the food after taking my order with no gloves every table was dirty while drinking my coffee I look over and I see another worker grab a fry and eat it out of the fry bin wtf!!!! To make it worse i went to the bathroom to wash my hands and no soap!!! This place really needs a visit from the health department read more

Not sure if they are understaffed or what but this location is one of the slowest "fast" food locations in the Spokane area. Also, the folks they do have here don't seem to pay very close attention because I very often have a mistake with my order. One time tried going inside because drive thru was long...and it still took a long time for my order. They need to hire at least one more person to keep the interior clean because the times I have gone in things needed tidying up. Food tastes about as good as other Carl's but they frequently make mistakes with the order so can be frustrating. Such as NO tomato please. The employees here try hard but frankly I think do to staffing issues they are just too overworked. Honestly, if I didn't really crave Carl's burgers sometimes, I would never go here again. read more

Since I couldn't give a ZERO rating; a single star will have to do.. I leave work nearby and stop in for cheeseburger and I end up leaving cause I wait minutes till I give up.. the 2 people working there seem to better engaged with their own conversations than their potential customers. When I dined in I had their chicken burger and it was semi raw... and I waited over 15 minutes... I'm never coming here again! read more

New employees are extremely rude. He kept cutting me off when I ordered then I had to repeat my order 10 times over 3 items. when I get to the window guy says I am gonna get my General Manager they don't apologize they bring there general manager to the window all rude probably because his embarrassed the fact he couldn't take my order 3 items. Then the guy hands me my food slams the door the window door. I been going there for years I will never go back. read more

Nicely kept restaurant only thing I noticed is there is a light bulb out been out forever food good as always my favorite Carl's Junior Restaurant in Spokane read more

Carl's Jr - Counter and lobby - Fast Food Near Me - Airway Heights, Washington

I had the misfortune of being hungry and stopping here. I was the only person in line and the register person was deeply engaged in a conversation with friends, After waiting more than a minute I realized it would be a cold day in hell before I'd be noticed and left - NEVER TO RETURN read more

Prices could be better, but the service and food were good, they did forget though when I asked for no lettuce on my sandwich, and I made it very clear I didnt want lettuce on the sandwich. Overall, good meal and would come back here- not sure I would recommend it though. read more

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Perfect stop for a late night arrival into Spokane International Airport. The girl working the drive thru was friendly, our order was right and the fries were fresh! read more

Carl's Jr - a view of the outside of a restaurant - Fast Food Near Me - Airway Heights, Washington

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Onion rings tasted like old grease. Worse guacamole burger I ever had. Although we live close, we won't be back for a long while. Too bad, used to love the low carb burgers. read more

Love the food went to this restaurant after reading some of the reviews was a little skeptical and it looks like things have started to turn around the store looked a lot cleaner the staff look like they cared more the prices are a little high but other than that the food taste good and I got good fast service read more

8The Carls Jr in Airway Heights/Spokane zolip code 99224. So I am absoluely disappointed!!! I was craving the Tacos i got many times before January 1, 2020. The prices literally doubled...which I assessed in the drive through that even the great tasing tacos they had were not worth $1.79. When I get home They changed the product to something comparable to Jack in the Box...50¢ tacos. Horrible!!! The onion rings i have always loved also changed to a processed onion product. Twice the price. Half the quality!!! I will not be going back... I wanted to call the store and complain. The phone number was disconnected...WTF read more

Just got Number 2 meal, and 9 stars nuggets!I request burgers and fries fresh, but they're didn't make like I requested , the burgers so bad and the fries is too much oily and bad bad ! And she not give me napkins @@ Carl's Jr in Airways heights was my fist choice , but now never come back! read more

Carl's Jr - I ordered Fresh, but look it this . - Fast Food Near Me - Airway Heights, Washington

This Carl's Jr. is terrible, sloppy hamburgers, all the ketchup and mustard in a blob far on the side, so, one sloppy bite and the rest of the burger was dry one thin ring of onion, not even close to a slice but a huge salad wedge!! Fries were not fresh, we will not be going back!!! read more

The man behind the counter is totally high on meth. He's probably in his 30s, but looks like he's in his 50s and acted like he was 15. I was afraid to give him my card for payment. He couldn't keep anyone's orders straight and keep talking to himself. You could see the other crew members' and customers' frustration with him. They seem understaffed and it took easily 20+ minutes to get to go order (two kids meals and a #3). The restaurant was not at all busy. Normally we like Carl's Jr. But this is the worst one I've ever seen. Dirty, understaffed, no syrup in the sodas, bad//slow service... terrible. read more

We eat at the Carl's jr on Division st about once a month, the food is always good and the service is as well. Today I ordered our regular order which includes a burger for the dog - bread, meat, cheese. Perhaps a raise is in order for the middle aged gentleman who took my payment at the window, so he can buy a personality. It seemed like he was annoyed that he had to actually interact with me, and the look of death I got when I asked for a carrier for my drinks, which by the way you guys need to make standard practice again, seriously, how am I going to drive and hold multiple drinks ? oh, and the dog was upset because her burger had pickles, onions, ketchup and mustard, definitely not how it was ordered. read more

Today was the second Saturday morning in a row I popped in early before work, which is convenient as it is only 1/10 mile away and was not busy. The first time the service was so slow I waited in a line 2 cars long for over 20 minutes, plus they failed to put the entire order in my bag resulting in another 10 minute delay, making me late for work. The second week I again waited a long time and was the only one in line. I finally paid for my upgraded medium coffee with my order and was given a half cup of small, cold coffee with no explanation. Once I questioned it, they explained they ran out of both medium cups and coffee. I asked that I just not be charged for the medium. They said it was too late, but I could wait 5 minutes for them to brew another pot. I told that was unacceptable, and to provide a different drink and was given a small iced tea. There won't be a third time at this location. read more

Hit the drive thru 15 minutes before closing tonight. Lights still on, no response. Drive through and can see employees inside. Truck behind me got the same response. read more

If I could give this terrible place zero stars I definitely would! We went through the drive thru for breakfast this morning and we had a simple order of two breakfast burrito combos and a breakfast sandwich combo. Well first I said one of them needed to be steak and crackhead Carl put bacon instead and then after about 15 minutes of re explaining our order he finally had it on the screen correct. So we pull around and wait another 10 minutes before anyone even comes to the window and then when he does the guy is clearly tweaking out on some drugs. He hands us the smallest bag ever so I check it and there are no hash browns, only bacon burritos and no breakfast sandwich, we tell the guy about the stuff we're missing and he sits there and blames the other workers for giving it to him incorrectly. Finally we get all our stuff and we go to eat it and it's ALL ICE COLD! What a waste of $23 we definitely won't be back! read more

The tables and seats are dirty every time I come in it's very rare to find a clean table and the cookies are burnt.

On my 1/2 hour lunch break stopped in for a quick lunch while at work. Went to wash my hands first and the restroom was FILTHY. The sink the floor every thing,. But the clock was ticking. Waited in line for about 5 minutes. placed my order to eat there. given a number got my soda and waited and waited for my food. After 15 minutes I had observed persons who had come after me being served so I inquired what was up with my order. After a few frantic moment searching on their computer my order was handed to me. Cold burger and fries. Been missed somehow . Might have been tasty if hot, no time left ate the burger tossed the fries and will not eat there ever again. read more

We looked at the reviews before going to this Carl's Jr., but had always had great fast service and good food at this location before so decided to eat there anyway. Mistake. After using the restroom before eating I wasn't hungry anymore. In the women's restroom only one of the three overhead lights worked, the floor was littered with paper and the smell went right along with the nastiness of the toilets. My husband reported the men's was the same. The food was decent, but overall the dirtiness of this restaurant was disappointing. read more

Terrible. Wait 20 min in drive through with one car in front of me. The car ordered 3 items. Unbelievably slow. And to top it off they charged me for 4.00 extra . I would of went back but I would of wasted another 20 min. Worst Carl's Jr. I have ever been to. read more

I previously had a good experience at this location but this last time, in the drive thru, everything was ok but when I was back to work at the office I was mostly the way through my 'all natural burger' when I noticed a pubic hair on the side of my sandwich. I barffed in the bathroom and will not be going back to that location. in hindsight I was wondering why two of the drive thru employee's were really staring at me, one commented how it was going to take longer for my burger because it had to be made 'fresh'. I'm not accusing anybody of anything but I do have my suspicions. be warned. read more