I was able to get my entire rental carpeted even with my crapy sub floor…read more Jack installed the carpets, the job was hard and took longer than I expected but the job was done right and will last. The previous carpet was not installed properly so my expectation was 2 day job. It took a week, but totally worth it.

I asked for and got a good quote from Tracee, Chuck's daughter, and the floor pricing and carpet…read morepricing were great! I got my living room and dining room carpet removed and replaced with vinyl laminate, the installer Ricardo was on time and really great. I had moved a lot of furniture outside, uncovered, and it started to rain, so Ricardo ran outside with a roll of plastic tarp and saved my furniture from water damage. This was above the call of duty! The floor looks great, it was a very good price, and the carpet we had installed to replace our old carpet on the stairs and upstairs landing is high quality, and again was installed by Jack with great care. Ricardo also put in new base boards, and everything looks great. The staff were excellent to deal with. Highest recommendation! Thanks again!

I want to thank Robert for helping me out with my kitchen floor remodel. This is the second time I…read moream having them do work for me after doing an incredible job my mom's house. Robert was able to measure, and estimate my floor two months prior to the actual work because my kitchen project was taking so long. He knew it was going to take a while and advised me to do it sooner than later to lock in prices due to inventory and inflation issues that could occur. I don't know of any other company in this field that has better service and communication than Abby Carpet. Robert is attentive and is very personable. He let me keep the floor samples for as long as I needed to make a decision on which flooring I wanted. The floor associates at the store were also very knowledgeable and helpful while shopping in store for floor options. The actual floor work was clean and timely. He did a great job making sure not to damage the existing base boards. He actually recaulked them so they look better than it was before. I thank him for that. I will hire them again for any future carpet or flooring needs.

Needed to install new flooring in the bathrooms of our condo, which we are getting ready to be…read morelisted for sale. I created a Yelp project, and out of all the quotes we received, Abbey Carpet by Blossom Valley Interiors was the cheapest. I also liked that they came with sample flooring when they came by for the estimate appointment (they were the only ones that did). Coupled with an overall good Yelp rating, we decided to move forward with them. The job was completed quickly and they did a great job. I would recommend this business for any flooring needs.

I chose S&G Carpet because I already knew they had a reputation for outstanding customer service…read more That reputation was confirmed when I experienced an issue with my new flooring several months after installation. Although the repair was neither simple nor inexpensive, S&G handled the situation professionally, promptly, and without hesitation. They stood behind their work, corrected the problem at no cost to me, and remained focused on ensuring I was completely satisfied throughout the entire process. A special thank you to Mike Menacho for his exceptional customer service and for seeing the issue through to a successful resolution. It's refreshing to work with a company that truly stands behind its products and customers. I've recommended S&G Carpet to friends and family for years, and after this experience, I'll continue to do so with complete confidence.

A week ago, I went to S & G Carpet and More, San Jose, preparing for my home floor upgrade from the…read moreexisting carpet area (around 1500 sqft) to hardwood floors. This Friday (August 14th) morning, a S & G employee named Mike was sent to my home as scheduled for a quotation. It turned out to be a very unpleasant experience for my wife and myself. Mike's poor knowledge level was exposed after I raised a few questions to him. That's fine as long as he could give us a quotation after his inspection and measurements. However, his answers to the two questions I asked him later really mattered. I believe that most homeowners care about these two questions as well when it comes to home carpet replacement or upgrade to hardwood floors. As my last question to Mike, I asked him if he could share some experience or the common practice with us on how they handled the situation when termite activities were found from the wood sub-floor right after the existing carpet was removed. I told him that if this happens in my case I need to spray Bora Care immediately for the treatment. But it requires 48 hours at least for the wood subfloor to dry out. Without delay, Mike replied to me that you need to remove all the carpet by yourself and do the termite inspection and treatment to get ready for us to come for the hardwood floor installation. I was stunned by his reply. At this moment (36 hours later), I still don't think that is what S & G requires its customers to do in advance. If He had no such experience, he could have told me that he would check with his colleagues and get back to me asap. Instead he gave me such an irresponsible solution which is totally unacceptable. This also further justified my 2nd to the last question to Mike - how S & G makes sure that the 3rd party subcontractor they'll send over to our home does a good job without quality issues as we expected? I raised this question not because I don't trust S & G as Mike pushed it back. As a consumer or homeowner, we don't know which subcontractor will be sent by S & G to us to implement the project, thus there is no way for us to check their performance records through Yelp and/or Google reviews. If a subcontractor with Mike's performance level is assigned, our floor upgrade project could run into troubles. At that time who will take the responsibility, the subcontractor or S & G? Of course, S & G won't be my choice anymore. One last thing to complain about, at the tail end, Mike spoke with someone on the phone and then went upstairs again without letting us know while both of us were downstairs. Later we found out that he cut and lifted the existing carpet at a corner upstairs.

Second time I've hired this fantastic company and again I am not disappointed! Timely response and…read moreflexibility to help with my smaller project with amazing results. Affordable pricing and quick turn around. Highly recommend their services, especially if renting and needing a little or even a bigger fix.

Josh showed up on behalf of our carpet installer when we encountered two long snags in our loop…read morecarpeting. He squeezed me into his schedule and was communicative of arrival. His work is impeccable. I tried to tape off the area he fixed as to not vacuum until the glue dried per his directions and I couldn't even see where he had fixed it. Thankfully I now knows this amazing company and will keep his card handy for the future. Highly recommend.

I couldn't be happier with the result of our floor…read more The pricing was very fair and the guys who came out and refinished my floors were professional, on time, and very polite. I would recommend precision flooring.

Cannot recommend. Very sloppy installation and finishing. Poor communication resulting in receiving…read morelower quality planks with many visible, open knotholes. Installers made poor choices when placing visually defective planks in high traffic areas. very poor transitions between wood and tiled areas and all kinds of debris was sealed into the finish. Our walls were in need of extensive paint touchups when all was done. They offered to redo some sections of the floor that we were unhappy with but they could not guarantee a color or texture match, which did not instill much confidence. The only positive is that we are very pleased with the stain color which took some trial and error and we appreciated the technician's patience. But otherwise the installation was a very disappointing experience all around. Update: After reading this review management refused to correct gaping spaces at doorway transitions. Again, cannot recommend.

Diana and her team are incredible. She was extremely knowledgeable about tile and gave us…read moresuggestions on color and layout.

This is one of the worst stores I've ever shopped at. The warehouse employee, Luis, treats…read morecustomers with complete disrespect. He takes no responsibility for problems, has an arrogant attitude, and provides terrible customer service. If you value being treated professionally and respectfully, I strongly recommend taking your business elsewhere and finding a store that actually cares about its customers.

S&G installers Freddy and Delia did such an amazing installation of our S&G floor. We couldn't be…read morehappier. They are professional, personable, accommodating, and highly skilled at what they do. I would use them again in an instant! Thank you Freddy and Delia!

Natale Business Owner, I'm going to deal with it. I am a…read morevery unhappy customer and I will also let you know I will never refer your company to any of my family friends or other people who are interested in purchasing carpet from you S & G carpets! Once again BAD CUSTOMER SERVICE!! And as you said, it's in the contract well, maybe if I had received the contract I would've read it more clearly! If I could I would give it NO STARS!!! Sincerely, Mrs. Nunez A very UNHAPPY CUSTOMER!!

Bill and his team provided over and above service ! Following an excellent and beautiful hardwood…read moreflooring replacement, they responded to a water leak call that wasn't their doing and pitched in to find the problem and help us dry and clean. WOW! if you want quality AND excellent service, these are the people to call!

If you're looking for poor customer service and a company that cherry picks their customers, choose…read morecarpet works! Once Matt came to assess the carpet, he invited me to come to the warehouse to review the selection- we couldn't find a time? It is open by appointment only , yet once I suggested a time he reported that it was closed and that he would drop off samples for me. No show. If you have one room to carpet, save yourself the time and look elsewhere.