Very good service. On time and thorough work performed. Staff was very courteous and professional.read more

Amazing job on refinishing my wood floors. Everyone was professional,…read morecourteous and punctual. Highly recommend them for your next project.

2 guys came out and told me they need to rebuild my whole toilet when it was just a simple…read moreadjustment. There company wanted 375.00 to rebuild the toilet when it was just a simple adjustment.

First of all, I am not from Greensboro, NC. I live in Northern Westchester and used Roto Router…read morerecently which turned into a horror show as far as expense. I had them clear a clog due to my sewer drain backing up which was disgusting so in a pinch I decided to use them. They came out and did perform the service and charged me $900 which I found out was about twice the cost compared to other services in the area. They then offered me a FREE video inspection of my sewer line which was done the next day that took about 15 minutes to do. At that point I was told that my pipe outside may be askew which could have caused the backup. The tech who performed this was very unprofessional and quick to let me know the minimal amount of details needed and was very quick to pack up his camera before I had a chance to take video or pictures of the results myself since I was called away momentarily. When I asked for me to do that I was told that I should have done it earlier. He then came back to tell me for them to fix the problem it would cost $9,000 - YES $9,000! I told him I wanted a copy of his inspection at which point he said he would submit it to his office and I could get one once that's done. I called to get it a day later and their office told me that the tech will call me back which he did and said that he was going to the office to submit it and that if i want a copy of it - IT WOULD COST AN ADDITIONAL $750 - YES $750 for me to obtain the video taken of MY PIPES in MY HOUSE !!!!! It is mind numbing that ROTO ROUTER has the audacity to charge those type of prices. I spoke to his boss later that day who told me he could nothing about it and that I was supposed to be told about the charges by the tech when he performed the service which he NEVER DID!! Then it became a "he said, she said" situation which I knew I would lose. His boss promised me he would at least call me back with the details of the inspection and never did after me calling him back at least 5 to 6 times and texting him as well. So much for being professional. STAY AWAY AT ALL COSTS and check out local options for these types of services - you will not be sorry.

My sons' condo had extensive water damage from the unit above. Servpro of Danbury/Ridgefield…read moreimmediately responded, brought in fans and dehumidifiers, tested walls and ceilings thoroughly for water and moisture, and sent out an asbestos expert. After several days of drying the damage, they cut out walls and ceilings and carpet damage, covered all the areas with plastic for health reasons, and cleaned the entire home so it was dust free. SONDRA answered every call and question during the whole crisis. She was so patient and explained each step as the cleanup progressed. She was very reassuring during this trying time. ROB, the project manager was so communicative with my son each time they came to the home and throughout the whole process. He was very professional and timely. Every worker was so courteous and empathetic. They also sent out their reconstruction manager, CRAIG, who assessed the damage and the work needed to restore the condo. The owner, CALVIN, followed up at the end of the demolition to go over my concerns and worry about mildew and mold. I can't recommend them enough! If you have any unexpected damage to your home, Servpro Danbury/Ridgefield is the company to call. They will get you through it with the least amount of stress and upheaval.

I had my ducts cleaned out and the amount of 'stuff' they took out was incredible! GROSS! Sondra,…read moreOmar and Joe are AMAZING! Sondra was extremely helpful, professional, and courteous from my very first conversation with her in the office. Omar and Joe were highly professional and friendly from the moment they walked through my door. They explained each step of the process along the way. They showed me pictures and video of before and after the work that they did. The ducts looked brand new when they were done. They were very helpful/mindful of my having to move around my 2 dogs depending what area they were working on. I was amazed that they swept and vacuumed everything up before they left. They couldn't have made the experience any better. These 3 employees are truly an asset to ServPro.

Angelo and his crew did a fantastic job. They took down the trees quickly, safely, and cleaned up…read moregreat afterwards. Communication with Angelo was always quick and easy. He did it all at a very fair price as well. Will be giving him a call for future jobs and recommend that you do the same.

I have no idea why this contractor had no reviews on social media! Left us concerned, so I called…read morereferences who raved about their work. Since they were available when we needed them and they were very accommodating on phone we decided to give them a shot and cross fingers. This was a major and risky 3 large tree removal job tight between two houses. They took amazing care of the properties and brought in significant equipment to make the job as easy as possible, for a not-easy job! They not only performed skillful and flawlessly, but they went as far as preserving very close ornamental trees! It top it off, they not only cleaned up all of the mess from both properties, including decks, etc. but they also blew all of the leaves from each yard and took it all away!! I must say they are experts at what they do, their skills were amazing, a show for anyone watching! Maybe next time we sell tickets to watch their amazing show!! Lol Thank you guys!

When one of my insureds has a loss, SERVPRO of Putnam County was the company I called to border a…read morehome. They responded within an hour. Stephanie Bellofatto is always our go to person in these cases. We can always count on her & this company for the best care to our clients. The peace of mind is priceless.

If you're looking for a company that actually answers the phone and takes the time to explain…read morethings clearly, ServPro of Putnam County is it. From the first call, their team was professional, friendly, and incredibly helpful. Every step of the way, they made sure I understood what was happening and why -- no confusion, no pressure, just clear and honest communication. What really stood out to me was how easy they were to reach. In a world full of voicemail and slow callbacks, having a team that picks up the phone and follows through made all the difference. Excellent customer service, knowledgeable staff, and a level of care that's honestly hard to find these days. Highly recommend.

Cole was recommended by my plumber after water damage to my house. The initial response was prompt-…read morefan & dehumidifier were installed for a few days. But they broke my door lock & didn't report this or repair it. They didn't go into crawl space as directed to remove standing water. After 10 days of very high heat (waiting for asbestos test)- I hired a public adjuster & decided not to continue with Cole & First Response. What followed was repeated communications demanding payment but they never provided an invoice to me or the insurance company! Bizarre. Perhaps they've hit a bump or hard times- but I can't recommend this service.

First response was here within an hour of the phone call- rob the project manager and his crew! All…read morethe equipment,hepa fans,tons of plastic and tape to protect my belongings- off they went taking down the water damaged ceilings and sopping wet insulation spraying down mold prevention on wood-removing all the debris from the rooms,vacuuming, sweeping etc... I truly believe they saved my house from mold by their timely service! Thanks so much to all and if you ever need disaster work in any context call them!

CAT PEE: Very old cat, 19 years old. In the end he couldn't find his cat box. We needed a Loveseat…read moreand bedroom carpet Pee smell Neutralized and Cleaned. But there was a problem from the beginning! The truck-based cleaning system broke down in my driveway, actually it was the onboard generator that runs the cleaning equipement. Walter, the cleaning technician was stranded here waiting for a new truck to be delivered. We chatted for some time, nice guy! The replacement truck was delivered by the owner of the company, Adam. He apologized to me for the inconvenience and shook my hand. I watched Walter work now and then, he cleaned, used neutralizer and smelled the loveseat cushions over and over. He did the cushion cleaning outside on a ground cloth! I waited 4 days to write this review; I wanted to make sure the Pee Smell was gone in both cases. This company presented a professional approach to me, I booked the same day, Adam did the estimate. I got a discount too for a same day booking. I canceled my next estimate. Verry Happy, Andy Rutter

We called Curtis and his team to come in and restore our finished basement after a massive flood…read more We had used them several months prior for mold remediation and flood cuts, and after having a good experience, they were top of mind for us. He made an appointment quickly with us to come and give a quote, and we were sold after hearing the options he could provide to waterproof our basement so that we wouldn't have such extensive damage if flooding ever happened again. We chose to install the flood resistant cement board for the walls and vinyl flooring, and giving us peace of mind. His team and job supervisor, Victor, went above and beyond for this job. They were always timely, professional, and offered helpful suggestions along the way. We are so happy with how our basement turned out! We also used them to have our couch professionally cleaned and for insulation work in our attic. We've already seen a big difference in how the heat is retained in our home. Any question we had or anything we've needed help with, they've been there right away. We can't say enough good things about them and would use them again in a heartbeat!

We've used USW for years - for everything from yard flooding to pipe leaks and everything in…read morebetween. Anthony is hands-down the most communicative, prompt, thorough and kind technical expert we've ever allowed into our home. Even though he's usually called for not-so-great reasons, he always makes the situation better. They're affordable, but even if they weren't they'd be worth the expense. Can't recommend enough.

Tony was extremely professional, knowledgeable and reliable! He serviced my area of Thornwood, NY…read morevery quickly and immediately fixed our sink and sewer issues at a great price. 5 stars all around - I will definitely be calling Tony for any and all plumbing/sewer issues moving forward!