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    First Response Restoration

    4.1 (8 reviews)
    Open Open 24 hours

    Services - First Response Restoration

    Mold remediation

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    Eco Green Solutions

    Eco Green Solutions

    3.2
    (9 reviews)

    On March 13th EcoGreen Solutions agreed to repair and renovate the bathroom of a studio apartment…read morefor one of New York City's frontline first responders, a paramedic for the New York City Fire Department working at a Station in the Bronx. On the 18th of March he texted the FDNY Paramedic that he would have all the paperwork ready to file for the town permits by the next day. On April 20th she reached out to Mike Rosado in all understanding that work start dates were ambiguous, but paperwork with the town did have a 2 to 3 week timeframe. He told her that his plumber was sick, and he could not get his licensing information. She called him two weeks later to ask if his plumber was feeling better and if he would be able to do the paperwork. He told her he was confused about how to fill out the paperwork, so she agreed to do that for him. He told her he did not have a plumber, she gave him the plumber's information for her building and then he ignored her for the month of May. On June 8th, the office assistant sent her licensing and insurance information for EcoGreen, she said Mike was still working on the building plans and that Mike expected her, the Paramedic working 12 to 16 hour shift with the New York City Fire Department, to find a plumber to do the job, this was the FIRST she had heard that she was expected to act as her own general contractor in order to get EcoGreen to fulfill their contract. She called Mike, and he told her he couldn't find a plumber, that he didn't like the attitude of the building plumber and if she wanted the project done, which he knew she desperately needed done, then she had to find a plumber herself. Because apparently a company that bills itself on its website as "full-service home and business environmental restoration company serving Westchester, Putnam, Dutchess, Rockland and Orange counties NY, as well as Fairfield County, CT" doesn't have access to a plumber and needs a first responder, who spends most of her time saving our lives to spend her free time, doing their job for them. Alas, she is a hard working girl that just wants a working shower, so in between her long her full time job of 12 -16 hour shifts working as a paramedic, and she finally met with a plumber who gave her an estimate of $1750 on June 16th, she called Mike on June 17th and he told her that was too expensive and she needed to keep looking. Basically forcing her to do the work of a general contractor looking for and bidding on a subcontractor for his project and doing the paperwork that still as of June 20th when EcoGreen was officially fired, they never provided the plans for a very small studio bathroom repair and basic remodel. Mike Rosado and Frank Petrullo cheated a New York City Fire Department Paramedic during a Pandemic. Send me a message, email or reach out, I will share screen shots, emails, and voicemails to verify the timeline and details of this story, because facts do matter. We are New York tough and we don't screw the people who put their lives at risk to save ours. The thing is I would rather not have to write these reviews and call them out, I would rather that EcoGreen would have done the right thing because they were given so many chances just to deliver on their promise. Does such a company that cheats the best that New York has to offer and even when they have multiple chances to fix it, and refuses to do so, deserve our hard earned money? I hope you will look elsewhere for your contracting needs, give EcoGreen a hard pass like they did a real hero.

    Got way overcharged for venting for my dryer. Said they were going to drill through concrete, which…read moreis why I was charged a lot. They didn't do that. And for the water leak in my basement: Their "solution" only mitigated the problem, and they left behind a mess. Had them come out again to propose a second solution for my basement. I'm not confident they would have been successful, since they never correctly identified the problem, a hole in my concrete.

    First Response Restoration - damagerestoration - Updated August 2026

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