We requested for heating system solution and we got an amazing guy called Ethan thank you for…read moresending him to fix our heating for us. Very communicative Such an amazing guy. Thank you

Howard was very professional, thorough and friendly. Explaining everything in layman's terms…read more Hire with confidence and ask for him.

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

Jim was very professional & responsive. Excellent job. On time and completed the job to complete…read moresatisfaction. We look forward to working with him again! Cheshire CT

Our house steam boiler in Hamden failed and we needed a new one. Our long time heating contractor…read morehad likely contributed to the boiler cracking by setting it incorrectly so I looked on Yelp and in addition to getting a quote from our current serviceman, asked several others for quotes. Ray quickly responded and not only offered a better price; but seemed to be very knowledgeable about our system. He came to our house and was able to get the old unit working temporarily at no charge and further impressed us with his knowledge. I felt we could trust him and ordered a new boiler from him and also a new gas hot water heater as it was near the end of its life. We put a deposit on the parts and when they arrived he and an assistant installed them. Their assembly work was excellent, he skillfully adjusted the new units and all is now working better than ever. We will use him going forward and highly reccomend him. TR

Ray met with us today. He explained the process and our options. Awaiting to receive written…read moreconfirmation of our options and several references.

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.

Is not only professional and very gentleman and honest man I never worked with a person like this …read more Amazing job in less time that I was thinking is a doctor he helped me in a very risk and dangerous situation for me and my place he fix everything with one hand and a screw and he check my entire house I speachless for the great job and professionally and experienced .I will totally recommend to everyone .also week ends or any time amazing person ...I never see a job done like he does .. warranty about his time and professional job.

Done business with John several times in the past. While calling him for a service call, he…read moreinterrupted the call and said he would call right back. He never did. Called him back several hours later only to leave a callback message. Several days later, I called him again to inquire as to why he was not returning my calls. Never answered or called back. I had done business on several occasions and always paid him in cash at completion. Don't understand why someone can be so rude and unprofessional to a cash paying customer.

DO NOT EVER USE THIS COMPANY!!! Our heat and hot water…read morestopped working and I booked an appointment with Aire Serv through Handy via an alert from our Google Nest thermostats. The first Aire Serv HVAC tech that came said that the water pressure sensor in our water heater was broken and needed to be replaced. He gave us a rough VERBAL ONLY estimate of $2500 to have it replaced and gave us no guarantee about when they would be able to do it. Just said that it was based on the manufacturer. However, the HVAC tech recommended a water heater tech from Aire Serv to come take a look as well, as he would have a clearer assessment & estimate. The water heater tech looked at the water heater and said that our unit was from 2011 and over 10 years old (it's not, it was built in 2017 which can easily be seen on the inside of the unit). He came to the conclusion that the entire unit needed to be replaced, along with some other pipes that needed replacing. He went on to tell us a few estimate options that ranged from $11,000-$13,000. Yes that's THOUSANDS. When we asked to see a quote with full itemization, including the cost to us of every part needed and cost of labor, they refused to provide us with it claiming that if they give the cost of each item, it gets too messy. He also claimed that we had to decide and book on the spot, not giving us any time to think or talk about it. We made the smart decision to forego making an appointment to instead find other opinions, realizing that this estimate was an astronomical price. When the tech left, he said he would email the estimates shortly. Several hours later, we still had not received the estimates. I called the office to get an update on when we would receive the estimates and I was told the tech was still on jobs and wouldn't get it out until tonight or tomorrow. When I said that I wanted the estimates so that we could seek second opinions, all of a sudden the company apparently is able to price match lower prices. We finally received an email with the estimates at 8 pm and once again, all three estimates (based on different priced water heaters) only had a total cost. There was no cost of labor, no cost of parts, no tax, nothing. Simply one total number which gives zero information to the customer about what you are actually paying THIRTEEN THOUSAND DOLLARS for. The next day, we got a different company to come look at our water heater. Their tech said our unit was DEFINITELY less than 10 years old, it DID NOT need to be replaced, and he was able to get the new water pressure sensor within 5 minutes. He did all of this for $300. JUST THREE HUNDED DOLLARS. He said besides the water pressure sensor, there was nothing wrong with the unit itself. This tech was also appalled at the way these bigger companies try to take advantage of people. I would never ever recommend using Aire Serv to anyone. They only care about their bottom line and do not care at all about their customers as human beings. It's absolutely appalling and disgusting the way that this company misrepresents their costs by refusing to be transparent and itemize their estimates. Please do not ever use this company. They all should be ashamed of themselves for treating fellow humans this way. The photo shows the estimates we were sent. I have only cropped out my own personal information. There is no itemization or list of costs, just one astronomical total cost.

I feel like I am in very good hands with Aire-Serv. They have always been there for me and always…read moremade me feel like I was there best customer.

Yelp connected me to Roto-Rooter and I had some one out the same day. Jon was friendly and…read moreknowlegable. He went over the cost givivng us the option to decline the repair. We went ahead seeing tahe no one from angie was even answering the request for a repair person. Roto-Rooter was costlier then I would have liked but the senior discount helped. I'm sure any other plumber would charge about the same anyway. Repair took a little over an hour and Jon explained what happened and fixed it. Very happy it has been taken care of. Thanks Jon and Roto-Rooter.

Technician was on time, friendly and efficient. Not cheap but it was a Sunday morning emergency…read moreservice.

I spoke to a lot of different plumbers and Mike sounded the most knowledgeable and had the…read morecapabilities to do what would be necessary to fix our issue. We had a very shaky toilet that another plumber "fixed" 5 months prior. Mike got down to the bottom of the problem and gave me updates on what he was finding every step of the way. There were some major issues that needed to be fixed and Mike did not take any shortcuts, he was very transparent from start to finish. Our flange was rotted and Mike removed the broken flange put in a new flange set in concrete. He put in a new toilet and sealed it with silicone. We were charged $145 and hour + the price of supplies. It was worth every cent to know that everything was done properly this time around.

Michael was pleasure to work with. Easy to schedule with and pricing was very fair for work…read moreperformed breaking down materials and labor separately on invoice. Had to replace a couple older copper pipes one of which developed a pinhole leak. Was in and out within 90 minutes. Great looking soldered joints leaving clean install behind. Will be our go to plumber here on.

I don't often leave reviews, but I'm more than happy to give Unlimited Excavation 5 stars. Joe and…read morecrew came out during the coldest week of the year, with wind chills below zero to replace my sewer line from the curb to the main. They filled all the paperwork, got the permit and cop for the street. And the job was done in just a few hours. Thanks Joe!

These guys are the best....they are doing work on my neighbors place and they just don't slow…read moredown....they needed to go threw a TINY area on my property and they bent over backwards to make sure I was happy with their crossing.....100%...they made the area look better that it has looked in years....FACT....can't say enough good....with the crappy attitudes you can get these days.....these guys were beyond friendly and helpful and VERY CARING!!!