Called Rick's for a basic bathroom repair, they did a good job taking care of it. Turned out be a…read morenightmare afterwards. They discovered after the repair that We had a bigger problem to the point were the town had to be called to shut my water down in my house, not knowing if we were going to have water for hours or days Ricks went above and beyond to make sure that did not happen, what could have been a weekend nightmare Rick's turned into a miracle. Water back in my house within a couple of hours, GREAT RESPONSE TIME GREAT SERVICE CLIENT FOR LIFE!!!! THANK YOU NICK!!! HIGHLY RECOMMENDED!!!

Lee installed our new kitchen faucet in no time! Professional, knowledgeable, personable. Couldn't…read moreask for better service! Thanks Lee and the folks at Rick's Plumbing!

AL and his team (including sons) have done several jobs for us - from simply washer replacement to…read morekitchen faucet change to outdoor shower install. Always clean, neat, thorough, and courteous.

Friendly, welcoming and always making me feel comfortable. They always know what they're doing and…read moreare quick and efficient. I appreciate them so much. Service completed as requested.

Outfront is my hero. They came in to fix a tub leak that a previous plumber was unable to fix…read more Cheryl set the appointment, her husband Marlon, the plumber came at the appointed time, fixed the problem and charged a very reasonable price. They do NOT charge a service fee for coming out, because almost all the plumbers I called charged $125+ just to come out. Cheryl and Marlon are a great team; reputable, honest, very reasonable rates. I will be using their services for all future plumbing jobs.

Outfront was able to come out quickly & repair 2 of our toilets whose insides needed replacing…read more Work to be done was explained & all removed parts that were to be replaced, were inventoried & identified after job completed. Outfront was able to find all the parts at THD & went to get them & returned quickly to do the work. Outfront kept the work areas clean & dry & we found his flat-fee labor charges fair.

Jacob Plumbing came out to clear a clog from our main line (kitchen sink). They spent almost two…read morehours trying to snake the drain only to realize their snake/cable wasn't long enough to reach the clog. They apologized for the inconvenience, provided two referrals, and did not charge me for their time/labor. I was extremely pleased with the amount of work they put in trying to resolve the issue, even though it didn't work out. I have to compliment them on how clean they were; it didn't even look like we had visitors! I highly recommend this company for attentive, dedicated and genuine service! :)

We finally found a plumber who knew what he was doing and excelled at his trade! Jacob Plumbing…read morecame and fixed what others tried and failed. Jason and Michael were professional and very skilled. This was an intense shower re-model job and they completed it without a hitch. We highly recommend Jacob Plumbing - Milford.

Excellent service and quality. They get back to you very quick with an estimate. Employees are very…read moreprofessional. Fair pricing.

Update: Disappointed and hard to come back from this after being a customer since 2010…read more Took almost 1.5 weeks to complete a valve replacement. The 3-way valve went bad on a Navien tankless water heater in our rental. Leaving the tenants with no hot water and no heat (luckily heat just for 24hrs). Paid $200 for an emergency visit after hours. Valve was not in stock and had to be ordered. Part took 3 days to deliver, install appointment was not booked till the part was arrived. No available installation times till 4 days out. Install day came and the OLD o-ring ripped during installation, with no suitable o-rings to use the tenants had no heat or hot water still. Being the end of the day, one had to be sourced the next day or ordered. No luck locally so it was overnighted, another day lost. Part finally came and installed. $900 or so later, about 1.5 weeks and applying rent credit to cover tenants inconvenience. A simple, even out of stock part should be overnighted. Or at the very least utilize tracking to pre-book the install date PLUS order the necessary wearable items that will need to be replaced. O-rings should NOT be reused. Lots of inconveniences, time lost and money spent. I requested a call back from a manager to discuss how to prevent future issues. Days later no call back. Thanks for the customer support. I will be looking for another provider. Original Review: Currently use Tri City for service on an income property in Hamden. "Gurdy" the tech was sent for a no-heat call on a friday evening in the rain. Solved the problem quickly, tenants were happy and warm. Thanks!

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

"Be on guard" The company pursued me because I googled…read more"handyman". I booked a Monday and was told it was 99.00 to look, but credited back if you accept the quote. However, last minute on a Sunday, I received a call from a tech that he had one last opening as it was to snow Monday. It was not an emergency, just a broken toilet chain. I just could not reach the tiny piece left at the bottom or use, no rush, no leaks. I have two other bathrooms. Be ware, their $99 quote is NOT inclusive of PARTS!!! It would be $497.00 EXCLUDING his pick up of parts from Home Depot. NOT parts on the TRUCK as I was TOLD. (The booking was really via a call center). Then he had the nerve to say it was a SUNDAY EMERGENCY I never requested Sunday at all. It was my only day off to relax. Roto Rooter advertised 7 days per week and with snow coming on a Monday , I expected my Monday to be pushed to mid week not at 5 pm last minute for a Sunday. I disagreed rejected the high quote and his need to go Home Depot, his time and gas he whined about so I called my friend, as I felt bullied and intimidated because his voice and manner became louder and pushy. In addition, he did not remove dirty boots as I asked him to because my 18 stairs are carpeted in white. By this point it was almost 5 pm. My friend told him "she does not want a rebuilt toilet " which the tech said was all he would do. Raising his voice he began to yell once my friend ( a builder) said "she can buy a new toilet for that". This toilet was not the original-or OLD as he implied it was. The man blew up telling him "you're from Tennessee," prices are a lot less there. I just paid him the 99.00 to get rid of him while my friend was secretly still on speaker listening in. Finally, he left. I called my bank noting he had no date on the so called contract. It was left suspiciously blank. I was advised by my bank to stop payment and to call the police. What a mess. SINGLE WOMEN please AVOID, I fell into accepting a call, then rescheduled to a Sunday when I booked a Monday not from a local Roto Rooter at all . All because the company's name was familiar to me.

Yelp connected me to Roto-Rooter and I had some one out the same day. Jon was friendly and…read moreknowlegable. He went over the cost givivng us the option to decline the repair. We went ahead seeing tahe no one from angie was even answering the request for a repair person. Roto-Rooter was costlier then I would have liked but the senior discount helped. I'm sure any other plumber would charge about the same anyway. Repair took a little over an hour and Jon explained what happened and fixed it. Very happy it has been taken care of. Thanks Jon and Roto-Rooter.

Shawn was my Technician. He did a thorough diagnosis of my situation and then outlined and priced…read morewhat all the fixes would cost. He worked very efficiently. He was neat, polite, knowledgeable and now I am a NEW CUSTOMER that is very happy and I have everything fixed.

Very great I highly recommend . I will use again when I need services he installed an instant hot…read more We had a few issues he got it fixed and was there when everything came in to install . Thank you

Needed to replace my 14 year old water heater. Came out next…read moreday , gave me a great quote and the unit replaced Within a few days. Rick was great. Asked about replacing my HVAC. Gave a great price within a week it was replaced in two days. A neighbor of mine got hers replaced , new unit done in one day. I would recommend Rick and his crew in a heart beat.

Carl is great! He did the first half of our master bathroom just before the Coronavirus hit hard,…read moreslowly finishing the rest so he can come back and do the rest of the plumbing for us in the master bath...we're almost done! Already thinking of other projects I need done. Anyone in Orange and the surrounding areas reach out and you won't be disappointed.

Carl has serviced my boiler and tankless hot water heater for years. He is reliable, responsible,…read moreand accommodating whenever possible. He also is quick to respond to service calls and has helped make my plumbing systems more efficient and easier to manage. Connection Plumbing and Heating is a good partner to have for your home.

I put my request in on Sunday at 4 and the guy was at my house at 445! He explained what he was…read moregoing to do and what plan b and plan c were if that didnt work for my clog. He spent a while but fixed the problem and cleaned up.

They shouldn't say they can handle emergency service, schedule you for that service and then call…read morean hour later stating they can't come for said emergency. Never considered using them before today and certainly won't be calling again.