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    PV Rentals

    2.2 (17 reviews)
    Closed 7:00 am - 5:00 pm
    Updated 3 months ago

    Services - PV Rentals

    Truck rental

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    2 years ago

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    14 years ago

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    9 years ago

    Great experience for me. Prompt, good prices, had exactly what I wanted. Will use them again for sure:)!!

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    Hertz Rent A Car - Oil change required.

    Hertz Rent A Car

    (33 reviews)

    Galleria/Uptown

    All the negative reviews are true. I tried to give them a chance and had the exact same run around…read moreas others whose vehicles were given away. The best part is they said they had no vehicles at the same time I had an email with a rental agreement saying the agreement had been adjusted to someone I did not even know and I would be responsible for payment. Annette, the only person at the Westin Hertz location, said she could not do anything more because she was closing and wasn't sure what happened. She even had the wrong credit card for me. She sent me to a nearby location to someone named Natasha who was the manager of that location. She was supposed to be able to fix it all. Another employee who answered the phone at the other Galleria West Loop location said Natasha wasn't in but was helpful enough to call her. I overheard her tell Natasha that I was the customer for whom Annette had messed up the paperwork. I was then told to hold after they realized I could hear them. Annette was by herself, something I have almost never seen at car rental agencies. I have no idea if anyone was properly trained, but I was treated poorly at both locations. No apologies that they did not honor my contract. Its not clear they will not charge me for the stranger to whom they gave my rental. Stay away!!!

    Worst car rental experience EVER! Employee and the manager/owner are the absolute worst here…read more They don't hand you the car with a full tank of gas but expect you to turn it in with a full tank of gas. They don't answer their phones. Customer service here is horrible. Do not rent your car from here you'll end up paying way more with all their hidden fees!!!

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    (39 reviews)

    West University

    Brian and Olivia at this location are fantastic!…read more I was unfortunate enough to have the need for 30+ days of rental TWICE within a few months thanks to car accidents, but I was lucky enough to handle my GEICO rentals through this location. I made the mistake of using some of my Hertz points for a car the following week, and the rental experience was a nightmare in comparison. I've rented hundreds of cars for business travel all over the US, and the team at this Enterprise location tops the list. If you need a rental, I can't recommend Brian, Olivia and the rest of their team enough.

    tried to rent an additional day...called overnight to add a day, my fault - card did not go thru -…read moreit was an accident, I didn't transfer funds as I have different accounts for different things. Enterprise said card was now locked and I had to do this in person In the morning. I arrived in the morning and let the location know. They ran the card 2 times it did not go thru. I told them funds are there it is locked in your system. The person didn't believe me and suggested I call the bank which I did in front of him and the bank said they got no attempts on their side. I told them again the their Enterprise system locked the card on their side and the issue did not come from the bank. They kept insisting it was the bank and when I got upset they said they were not going to talk to me with my raised voice and to make sure I gave them the key because I was not allowed to leave with it - I could not have another day. My response was that I was not a thief. yes, I gave them the key back and now writing this review. In the middle of these events #2 below was going on as well at the location at the same time. 2) I called the 1-888 number and asked for a manager at 1-888 number. The person who answered was nice but didn't know how to help the situation as she tried to run the card thru snd it didn't go thru. I then asked for a manager. The manager typed in the info I gave her and sent it to the people I was talking to in front of me. Then she hung up on me. I thought being that it was their company they knew how to fix the situation. Not ever coming back

    Thrifty Rent A Car

    Thrifty Rent A Car

    (4 reviews)

    Highland Village, Galleria/Uptown

    Do not rent from thrifty they don't deserve any stars. They are a big scam. Purchased the full…read moreoption and when signing the paper work the lady renting the car made it seem that it would be cheaper to pre purchase the full and at no time made it clear that you will not get a refund so the only way that this works is if you return the car on empty. Everything is extra at thrifty and their customer service is a joke. Do not rent from them. Would leave zero stars if possible. Do not rent from thrifty.

    Made a reservation for a rental and less than 24 hours before I was to pickup the vehicle, they…read morecalled and cancelled. Unfortunately, it was too late to change my plans, so I had to scramble to get another vehicle. Employees were impossible to deal with and so very rude. Still haven't received an official cancelation after asking for it. Contacted Corporate and we will see what they do tomorrow, the day of the canceled reservation. Awful employees, had to listen to a five minute dissertation on how bad their system is and how bad their business is before I was ALLOWED to ask if I was getting a truck. BTW, the excuses given were ludicrous. I was told that my reservation was made for a location that never has trucks. Employee then called back later trying to again hook us into a reservation instead of canceling. She tried to take back all of the hateful things she said to me the first time. Wasn't having it. Want nothing to do with them. Would never use them again. Something wasn't right with the entire situation.

    Hertz - Interior of the car

    Hertz

    (32 reviews)

    Highland Village, Galleria/Uptown

    Was given a defective car with a tire issue. Then went to return it, I didn't fill it up but that…read moreshouldn't matter. There was maybe 1/8 of a tank used. They messed up and they charged me for it. Then I'm given a new rental, and I get it and the back window had been open and it was raining! I needed to go, so I left. But the car had mold spots all over the interior ceiling. The customer service could have been better. They should have waived the fuel charge given they gave me a defective tire. Also they need to repave their parking lot. The lot is full of potholes, and when it rains it becomes a lake and you can't see the potholes!

    I was sent here after a nearby Hertz location gave my car away. I had the exact same run around as…read moreothers whose vehicles were given away. I was told to come to this location to have Natasha fix a rental agreement sent to me that had been 'adjusted' for someone else to whom my vehicle had been given. I have no idea who the person was and did not want to be held responsible for their use of a vehicle. When we drove up to this location, we noticed there were only a handful of vehicles on site at their opening time of noon. Very odd. I called first to see if I could find Natasha to help. Another employee who answered the phone at this location said Natasha wasn't in but was helpful enough to call her. I overheard her tell Natasha that I was the customer for whom Annette at the Westin location had messed up the paperwork. I was then told to hold after they realized I could hear them. I was left on hold for ages. Natasha called me a while later and proceeded to make up some condescending story about why my vehicle had been given away. At one point, when I stopped her to ask her how she was going to make sure I was not held responsible for the person for whom my rental agreement had been adjusted, she said she would give me the last four digits of his credit card number. I stopped her because I did not feel comfortable, and she refused to simply do her job of fixing the agreement. When I asked her why she would give me the last four digits of a stranger's credit card, Natasha got angry and hung up on me. We then went to a nearby car rental agency and had a vehicle in fewer than 15 minutes. Hertz will not have our business, and I feel for their employees as they clearly are not given a chance to succeed by being properly trained and supported. No apologies that they did not honor my contract. It is still not clear they will not charge me for the stranger to whom they gave my rental. Stay away from this place.

    Hertz Rent A Car

    Hertz Rent A Car

    (10 reviews)

    Galleria/Uptown

    The manager here is uninformed and frankly very arrogant. She would not give eye contact or give a…read morecandid smile and her energy was very non-cooperative, like she was tired and didn't want to come to work today. I also noticed she was on her phone on instagram the whole time we interacted. I was surprised to learn that this person even was a manger. This is the only Hertz that rents Tesla and I was hoping to get one because that's the car I drive in my home state. When I handed my Cc and ID the manager mentioned that they do not accept out of state DL. Come on now I've lived in Houston for 20 years and I know for a fact that they rent cars to people who are not from Texas. This is discrimination, when a person behind the counter lies and says they don't rent cars people who don't have Texas DL and I feel this person should be reprimanded or penalized for refusing service based on her lack of education.

    Rented a replacement vehicle through insurance because my car was rear ended. When I dropped it…read moreback off (I was self pay with reimbursement) the agent was receiving an error, and deleted the insurance information before charging me. All I received by email was pictures of the vehicle. They never provided me a copy of the contract (I assumed it would be emailed). They also never returned my proof of insurance. Manager said they have no record of the contract and says it's on me to prove the rate with a contract she never provided me. Best case is they intentionally booked me into a higher rate than I actually placed a reservation for, without telling me the rate. In any case, I could have gotten a better deal myself at Enterprise without any corporate rate. At least they didn't call the cops on me and report the vehicle I returned was stolen, since that's a thing Hertz does (They paid $168 million for falsely reporting hundreds of customers who returned cars for car theft, resulting in arrests and jail time for entirely innocent people). If they can't even log in when cars are returned properly, don't trust them with anything. In addition, the car they rented me clearly had an exhaust system issue and idled incredibly rough and smelled vaguely of weed when I picked it up. Use the Enterprise on Bellaire Boulevard. They email you a copy of the contract, the cars are in better condition and they have a larger selection.

    PV Rentals - carrental - Updated May 2026

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