DO NOT come here unless you want your flaws pointed out. I came in for my EYEBROWS, and while…read moregetting them done the woman said "OMG you have SO much hair all over your face!!!" She kept going after I told her that was offensive. She then told me it looked like I had a man's beard. I have a hormonal imbalance that causes a lot of peach fuzz. I also have very sensitive skin, making it hard to manage with more products. I told her it wasn't ok to comment on someone's appearance. SHE KEPT GOING, saying I needed my entire face done. Literally sitting in my car crying in the parking lot right now. The cherry on top is my brows being hacked. Not sure if this woman did it on purpose after her comments or what, but when she takes scissors to your brows, she will take uneven chunks out. I paid money to be insulted, and to have my eyebrows look a mess. This woman doesn't deserve to be in business.

A good option for threading in Fort Collins (there's only a handful of threading places in town)…read more The location is right near the Macy's end of the mall and I had just a few minutes' wait. The experience was fine and I have no complaints about my brows, unlike the other reviewers. The downside is that it costs $16 for eyebrows only, which is pretty pricey for a stall in the middle of a hallway. A good option in a pinch, but I'll go elsewhere for regular appointments.

Clean salon. Friendly staff. Reasonable prices. There's not…read moremany salons in NE Colorado that offer gel builder.

Lucy and Hubert were both amazing! They were both super thorough, take pride in their work and were…read morepersonable and so kind! I will definitely be back!

I go to Velvet Files 1-2 times a year for special occasions. I care about the products that go on…read moremy body and was pleased to find this less-toxic salon (as non-toxic as they can be but of course nail polish can never be truly free of toxins as of now). Their sugar scrubs feel amazing! The prices are rough...I save up! it's a beautiful vibe inside and everyone has been lovely to me each visit. I got gel nails done by Salem once and several of them lifted and peeled the next day and I was able to go back and have those ones redone with no charge and with apologies from the manager. Owning up to mistakes (they happen everywhere) is important. That is the only instance that has happened with gel nails, so it was more about the application and is not their standard. Favorite Nail tech: BAILEY. She deserves her own 5 stars. she is good at her job, easy to talk to, made time to do a last minute polish change for me, and also doesn't mind if you read the whole time either. I smudged a nail an hour or so after my appt once (they felt dry but hey, mistakes happen like I said), and I sheepishly turned around and asked if Bailey could fix the one nail. Like a total rockstar she did, even making sure the color was right after I pulled the wrong one off the shelf. Bailey is the kind of tech you hope stays forever just so you can go see her for her services! Highly recommend, and be generous with your tips. One thing I think is helpful to know is their polish takes an hour to dry unless you buy Dazzle Dry, which is an extra $5 per service. (yes I did dazzle dry on that one nail that got smudged an hour later by my debit card, but debit cards and pretty rough surfaces.) So go ahead and budget dazzle dry in.

I don't often pay for manis or pedis but once a year or so I'll get gels before a vacation or…read morespecial event and love how pampered I feel at Velvet Files. They do use less toxic products and I do notice that often the mani doesn't last quite as long but worth the trade-off for me.

Had a pedicure last week and it was a wonderful experience. Best leg massage ever! It's best to…read moremake an appointment. The staff was very friendly and sterile practices are up and running! I'm definitely going back!

Paid $40 to file my own nails and for a shellac that chipped all over the next day. There's a…read morereason why men shouldn't be in this business.... Horrible quality and very dirty place, go elsewhere

I've gone to Mon Cheri a couple times now due to the convenient location, but I will not be going…read moreever again. I am always not happy with the end results. My tech this last time rushed on my nails and did a very bad job. He cut me twice and seemed annoyed when I asked for the shape to be fixed. Every time I asked for anything to do with my nails I felt as though I was an annoyance. I had also asked to use my birthday coupon when I was paying. This coupon was sent to me by text, and then the tech accused me of trying to abuse their system by using the coupon....? After some discussion, she finally allowed me to use it, but that seemed unnecessary. It's unfortunate because this place has really good potential with the location and building

I made an appointment in advance, and 10 minutes after I checked in (at my appointment time), they…read moretook me back to a chair. I waited another 15 minutes and still no one came to help me. They didn't make me aware they were behind or apologized. So after being there 25 minutes, I left. I've never had such horrible service.

My first impression of the salon is that it's clean and pretty. Tracy did a full set of pink and…read morewhite acrylics on me. They turned out exactly how I wanted. I also had a pedicure with Lisa. She was amazing! I will definitely be returning to this salon even tho it's a bit of a drive for me.

Love love Zoey for Nails and Lily for toes . Been going here since they opened. My favorite nail…read moreplace To some people who have issues ask questions before you get things done!

I love this place! Friendly staff, clean and inviting atmosphere, quick in and out, good value.read more

Great prices and convenient. They work pretty fast but that should be expected for a walk in…read morestructure.

Sunny did such an incredible job! He was so gentle, kind, and patient! I cannot wait to come back…read moreagain!

gel manicure started lifting at the base within a week! pretty disappointing. the experience was…read morenice and pricing was good, but lots of lifting happening unfortunately.