Found this company on Google so I reached out through their website to request service for my…read moreNordicTrack treadmill. Sebastian arrived on time for the appointment & was very friendly. He had my treadmill working in no time. I will definitely be contacting them again for my regular maintenance.

Not a good experience! Left trash outside because they said they could not fit in their cars? Also…read moreleft oil stains on the floor that they caused.

If I could give this "business" a 0, I would. First of all, I live out in the country on a farm…read more On a farm with goats, sheep, and donkeys, you're going to have some mud. That was the first thing he had an attitude about........which I just told him to park on the paved part of the driveway. When he entered, he immediately got angry. He left and said he wasn't going to fix it, that there wasn't enough room. I offered to move it further back where there was room, but he said he wasn't going to work on "damn pee pads," and stormed out. He didn't even give me a chance to pull up the pee pads (I have an older blind dog, and another one with heart failure). This attitude and conduct wasn't necessary. All he had to do was work with me and let me pull up the pads and push the bike back there. Maybe I expect too much, but I just wanted the bike fixed and I didn't need his judgmental, immature, unprofessional attitude. He needs to be trained to work in any conditions and just do his job. I'm a Marine Corps disabled veteran, and I know that the main objective is to accomplish your mission. This guy shouldn't have any job around people and shame on the management for hiring him.

I was in need of service on my Sole Fitness Equipment. Got the parts from Sole (Great Warranty…read moreservice!!!!) and they gave me the contacts for repair. Fitness Direct was wonderful. Responsive, great service and so easy to deal with. Cant recommend them more!!! Thank you all

Great company that can be trusted. They talked me though fixing our treadmill and in the process…read moresaved me some money. Most importantly I'm telling everyone I know, he is a guy that can be trusted and someone you want to do business with.

Ray Settles did a great job -he understands customer service and how to fix exercise equipment. I…read morecalled him to repair my father in law's treadmill which is nearly 30 years old. He was prompt responding to my email inquiry. Set an appointment and showed up exactly when he said he would be there. He provided great options for solutions. Most importantly, Ray was able to work with my engineer father in law without getting frustrated - LOL!. Seriously, this guy Ray is a pro - knows the equipment, and is excellent to work with - HIGHLY RECOMMENDED!! OH - and his pricing is super fair.

Very informative, quick and friendly. I was informed there may be a delay in shipping since they…read morewere still reeling from the holidays. Under promise and definitely over-delivered. I got it the next weekend. Loving it!

If you're considering purchasing a Peloton... I say do it! It's easily the best purchase we've…read moremade. You can get $100 off accessories with your order using code HCRV2K. They offer free financing through Affirm as well. Make sure you inquire about any promotions for healthcare workers or military members. You have the option to purchase an extended warranty for your equipment, which I highly recommend doing before the one year is up. We decided to purchase new, as the warranty is not transferable if you buy secondhand. The quality of Peloton is superior to any other bike or tread I have ever used. They make the workouts fun with awesome instructors, upbeat music, and different themed workouts. They offer more than just bike and tread workouts. They have yoga, meditation, strength, stretching, bootcamps, and outdoor runs. Download the app on your phone for a trial. You will not regret it! The Nashville Showroom is one of my favorites. The employees are all very welcoming and friendly. Shoutout to Alexa and Ashley for providing outstanding customer service and going above and beyond for their customers. Peloton is more than just a company, it's a community. You can try the bike or tread in the showroom. They're taking walk ins again now but I highly recommend setting up an appointment so you'll have minimal waiting time between customers. They also have Peloton Apparel on the racks, featuring brands like Lululemon and Nike.

Situated in the large shopping plaza on Mallory Lane anchored by Kroger, this Dick's is your…read morestandard location. I pop in on occasion and have shopped for clothes, shoes, grills and coolers. As with most Dick's, they have a solid selection of sportswear and you can usually get a solid deal on good quality athletic and athleisure wear. My only gripe with this location is the service, or lack thereof. On my last two trips in I was looking for something specific and needed assistance locating. Finding an associate that wasn't on the registers was nearly impossible, and when I did spot one, they seemed to scatter when they felt I was going to approach with a question. On both trips, I ultimately just looked, didn't find and left. And oddly on my way out, both cashiers who were not assisting other customers didn't even interact. The store is kept in good condition and is clean on each visit. Always stocked well and easy to navigate. Overall, not the best Dick's experiences.

Popped in last night for new shoes, Micah and Tony were fantastic!! I wasn't sure what size I'd be…read morein On Cloud and Micah was super patient bringing me sizes until the fit was right. I grabbed two pairs of them and then repeated the size game with Hoka and grabbed a pair of those too. They were really busy and none of us had to wait for shoes. Solid customer service !! We'll definitely be back!

Extremely disappointed in Dick's Sporting Goods and how this situation was handled…read more My 85-year-old grandmother purchased a pair of CALIA pants and tank top end of September as a Christmas gift after being explicitly told by a sales associate that the item could be returned through the end of January due to the holidays. She relied on that information when making the purchase and, frankly, was taken advantage of due to her age and good faith. When I attempted to exchange the item after Christmas -- brand new with tags and accompanied by a gift receipt -- I was told it was ineligible because it was 102 days since purchase, exceeding the 90-day policy by just 12 days. The store stated there was "nothing they could do." I went in store, used live chat, and escalated via phone, yet no one was willing to help -- not even by offering store credit or a gift card. I was never seeking a refund to the original form of payment. It is unacceptable that Dick's chose to rigidly enforce policy while refusing to stand behind what their own employee told an elderly customer. A 12-day difference should not outweigh basic customer service, especially for a holiday gift purchased in good faith. I am now left with a brand-new item I cannot use and a very poor impression of a company that claims to value its customers.

This Dick's Sporting Goods is in a great location situated inside of the mega complex that is…read moreNashville West. Given its location, parking is never an issue. I have visited this Dick's on multiple occasions for a variety of items from coolers to shoes, to sportswear and even just to walk around and waste time. All visits are pretty standard and I usually find what I need within a reasonable time. They stay well stocked at this location, this along with keeping the store clean, organized and in good condition makes it a decent spot to stop by. I will say the one thing that is inconsistent with this location is the customer service. On my most recent trips in, I have wandered the full store for over 15 minutes each and not once was I spoken to...even when I entered and left the store. And it was not because the lack of staff. They were there, just not interested in assisting I assume. Overall, if they can get their service in line, it would easily be a 5 star shopping experience at this location.