Situated in the large shopping plaza on Mallory Lane anchored by Kroger, this Dick's is your…read morestandard location. I pop in on occasion and have shopped for clothes, shoes, grills and coolers. As with most Dick's, they have a solid selection of sportswear and you can usually get a solid deal on good quality athletic and athleisure wear. My only gripe with this location is the service, or lack thereof. On my last two trips in I was looking for something specific and needed assistance locating. Finding an associate that wasn't on the registers was nearly impossible, and when I did spot one, they seemed to scatter when they felt I was going to approach with a question. On both trips, I ultimately just looked, didn't find and left. And oddly on my way out, both cashiers who were not assisting other customers didn't even interact. The store is kept in good condition and is clean on each visit. Always stocked well and easy to navigate. Overall, not the best Dick's experiences.

Popped in last night for new shoes, Micah and Tony were fantastic!! I wasn't sure what size I'd be…read morein On Cloud and Micah was super patient bringing me sizes until the fit was right. I grabbed two pairs of them and then repeated the size game with Hoka and grabbed a pair of those too. They were really busy and none of us had to wait for shoes. Solid customer service !! We'll definitely be back!

This Academy Sports sits near the intersection of Mallory and Nichol Mill, not far from Cool…read moreSprings Galleria, and is your standard Academy location for the most part. My office is not too far from here, so when I am after something specific, in my most recent case, a weighted vest, I swing by this location. Of course, even though I am after something specific, I always browse their gym clothes and shoe wall. The store is well lit, well kept and clean. Service is standard. I am acknowledged on the floor and the cashiers are friendly and helpful when needed. Overall, while I did not find the type of vest I was after, I enjoy this location for what it is, and surely will be back when the need arises again!

This academy sports is like every other one I've visited. Clean and well organized…read more Their golfing section was limited, but they had just about any ball you might want. For the 2A enthusiasts they stocked all popular ammo calibers, however the selection for 9mm was limited.

The best outdoor gear shop in Nashville! Like all REI co-ops, this one is clean and has friendly…read morestaff who are well-educated in the products. The store is large, but the team here goes above and beyond to guide you toward what you need. Just recently I returned an ill-fitting item I purchased online and an employee helped me find a better option for me in store - somewhere I never would have looked. I trust this store and would recommend to anybody in need of supplies for an outdoor adventure!

This has to be one of the most organized stores around town. Although I have been to many REI…read morelocations, and they basically all are. You walk in are immediately greeted by helpful faces asking how they can help. Which is great as the store is so big and has so many options, it surely can feel a little overwhelming. The employees there are experts in the outdoors, and genuinely want to see you walk out happy so you can go enjoy the outdoors too. Their return policy is amazing. This location is just off Franklin Road and has a huge and convenient parking lot. Anytime I need a little help and don't have time to do the research myself, this is my #1 stop because I know they will steer me right.

We signed up our six year old for softball, but we had no gear. I decided to check this place out,…read moreand they had everything we needed. There is a lot in there! When I walked in with my four kids (6,4,3 10mo.), we were kindly greeted. I asked where the softball things were, and the young man helped me find the area quickly. We spent some time looking at the many options, and found practically everything we thought we needed: bat, mitt, batting helmet, pants, ball, fielding mask, bat bag. They had lots of cleats too, but we already had some at home. When we went to check out, the man kindly told us we had picked out a t-ball bat, and he went with us to help find a softball bat that would work for my daughter. I appreciated that help in finding what would work well for her. Thank you! I would go here again if we pick up any other sports along the journey.

Excellent selection fair prices. Very helpful staff to help you find what you're looking for.read more

I was in need of new running shoes after completing my half marathon as a "gift/reward" to myself…read more Note that I'm no runner nor would I consider myself to be one. However, after doing a brief research of nearby places to visit to get advice and pointers on shoes - Fleet Feet was the place I ended up deciding on visiting. I guess it was my high expectations based off of reviews of others, but my visit wasn't all that "amazing/great." I felt like the person that "helped" me during my scheduled visit didn't really help much. I was looking for more of a conversation between the employee so that I can make a more informed decision. By the end of it I walked away with a new pair of shoes that I've been testing for roughly a week and a half, and honestly I'm not moved by it. I felt like my decision was rushed and that no real feedback or guidance was provided. I also wouldn't consider myself as a hard or complicated customer/client - I just asked questions but felt like I was pulling teeth. Because of this, I'll have to revisit for a return and look for an exchange. Felt like my time was wasted but maybe it's just me?

This Fleet Feet store is the optimal location for buying tennis shoes, my favorite in all of…read moreNashville. They carry Brooks, the only sneakers I'll wear. And unlike Dick's where you'll wait for 20 minutes for an employee to even acknowledge your presence, you're immediately helped at Fleet Feet! This is such a better experience than a mega sports store! Despite being tucked away at the back of a strip mall, the secret is out because the store is always bustling with shoppers. And we were shocked that they carry our favorite Advocare products including almost every flavor of Spark in both canisters and packets! We haven't seen any other stores selling this product. If we ever run out of Spark at home, we know where to go!

First time in and I will definitely be back. The…read moreenvironment was clean and inviting. Melina welcomed me right away, helping with all of my questions and requests. Overall great experience!

Great place to get a kids' bike if you're looking for something more upscale. I came here after…read moretrying out the new ownership at Franklin Bicycles which was terrible. I called and talked to Luke on the phone and described what my 11-year-old daughter was looking for in a bike - I had a make and model in mind. They didn't carry that specific one, but he spent 15+ minutes looking online and making suggestions of similar options. We decided on one (a Haro) and even though it was above what I was looking to spend, the customer service on a cold call from someone random was top-notch. They even went out of their way to special order a white basket for the front of the bike and mounted it. My daughter has been riding it every day since we got it. Their bike tech Stephen was great on the phone when I described what she wanted in a basket. It's not cheap, but it's not outrageous, and the customer service I experienced was on another level. If you're looking for something that will last your kids many years, I highly recommend coming here.

Mountain High Outfitters is a wonderful establishment. The staff is knowledgeable and friendly…read more Tommy is especially helpful, he helped me pick out the perfect climbing shoes. I cannot wait to try 'em out. Also, they have super cute women's apparel. It's a great place to go for my hiking trips and my leisure trips. They sell everything MSRP so they have the best prices/price matched in the area. If they don't have the size or color you need, they will get it from another one of their stores and it just takes a couple days. Love Love Love this store, definitely will be a repeat customer.

One of the worst customer experiences I had all day at outdoor mall. When I walked in I noticed…read morethree employees behind the counter, it felt as though I was bothering them by walking in. There was no greeting, no how can we help you, no what are your looking for today, absolutely nothing. I walked to the back of the store where clearance was which happens to take right by the registers and still nothing. Took my business right out of the store.

This place and owner are knowledgeable and so helpful! Taking my Grandson to find a catcher's mitt…read morewas truly enjoyable and successful. Lem was patient and kind to a busy young man. Support Local Businesses! It was a great successful afternoon.

Buyer beware. I placed an online order and cancelled it within 13 minutes. Despite the cancellation…read morehappening almost immediately (around 8 p.m.), I was charged a $20 "restocking fee" for an order that was never shipped or fulfilled. I have never experienced a fee like this for an immediate cancellation.

The only good thing I have to say about this place is that they have ample parking…read more I was greeted upon entry with a hello. The golf clubs were why I came and about 33% of the store. Most everything was very aged and or abused, rather than gently used. I was disappointed with the selection of irons. At no point did any employees seek to interact with or assist me. So, I mulled about for 10-15 minutes then unceremoniously departed. It felt more like a flea market than a second hand sporting goods store.

The promised to hold a club for me for two days. I made a trip to pick it up only for me to find…read morethey sold it. They didn't even call me to notify me. I was given an "oh well" type of apology, and the manager seemed kind of annoyed and uninterested in trying to make it right. This location also won't buy back stuff I bought only two months ago.