I only came here twice and the first time it came out great. The second time coming i asked for french tips. I wanted french tips pedicure and dip nails french tips. I had two different people work on me. I asked for clear and white. They bith insisted on pink n white. I fucking hate it. It is both uneven. It took them almost 3 hours to do my damn nails. I was so damn impatient i wanted to leave so bad because it was taking soo long. I called them to to fix it the next day. They told me to come in at 11am, so im here waiting for almost 45 minutes while shes just started working on someones manicure then pedicure Apparently the only person who can do my nails is the person who fucked it up. MY PATIENCE IS GROWING THIN... After all that hassle i was a little happier with my nails. I would have been better if they didnt have me wait so damn long read more

Purple Nails - Ugly ass French tip. I asked clear and white. She said pink n white is better, it will be clear and white. I call bull shit - Nail Salons Near Me - Lowell, Massachusetts

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Well it's the great and perfect Nail's and spa is the best one I have tried it . the ladies working and doing the best, they are so nice and lovely they did a great job Thank you so much for did a great job with me I'm glad. Best of luck to all of you read more

Purple Nails - Nail Salons Near Me - Lowell, Massachusetts

For years I had recommended Purple Nails to everybody. Prices you can't beat with "great" quality services. Nails always looked great, never broken, and stayed on even after needing a fill. I no longer recommend this salon to anybody for any reason. I was going in for a regular acrylic full set and the lady obliterated my nail. Not only she did cut my fingers all around, she split my real nail in half. Unfortunately, this was for prom so I still needed to get the full set. After showing her I was bleeding, she still continued to be rough and not care. Pictures of my nail shown after having this set removed. Along with this, the customer service was absolutely horrible. A lady came in with a young girl and they both wanted their nails done. The lady had asked if she could have a SIMPLE design on her ring fingers and they told her nobody in the salon could do designs, only plain colors. Mind you, I have gone to the salon for years as well as know people who have. They can do designs. They had no reason to treat this lady so unkindly and unfairly. Shows absolute laziness and horrible customer service. If I was the woman I would've left immediately. The only reason I go back and even give them 2 stars is because of their pedicures. Although for awhile they didn't have working massage chairs, they finally do. And they're working on cleaning the place up a bit. Last time I went for a pedicure they used brand new supplies on each client, straight out of an unopened pack. Avoid for the most part. read more

Purple Nails - Damage done to my nail - Nail Salons Near Me - Lowell, Massachusetts

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I only ever go to Sam for nails. She's been doing my nails since I was in high school and I'm now a soon to be college grad. She's great and offers honest opinions on the nail color I pick. She's very good with everything she does. She's nice too. I've had other workers do my nails there, but I've found that Sam is the one. She's attentive to her clients. I can't really say the same about the other workers, but this review is based purely on my experience with her and my nail outcome. read more

Purple Nails - The nail outcome-- natural nails and gel. - Nail Salons Near Me - Lowell, Massachusetts

If there is one thing I cannot stand, is a business that lies. When I made the appointment for my wife and daughter to get manicures, I asked if they gave a discount for cash. They said 10%. So I said fine. They told me the price I sent his cash. It was the same price they said they don't give the discount. So they were either lying to me when I paid or lying to me when I called read more

Sam is nice. The 5 stars is for Sam and the fact that I tried gel nails for the first time at her recommendation and I love them. I am going back there for Sam. Their shop and customer service overall isn't perfect. Don't expect five star treatment and a five star environment. But honestly, all I care about is the end result; the way my nails look and make me feel. Sam got the job done well. I don't care or fuss about anything else that goes on in the salon. read more

I could not find any places opened on Eater Sunday and gave this place a short. Once you walked in, the place smell strongly of the nail polish (because they do not have a good air flow in the store). The lady who did my nails has her ear buds on and constantly talked on the cell phone while she was doing my hand nails. i think this was very rude and very uncomfortable. There's a guy who related to this place sat in the middle on one of the nail chairs and had the youtube vdo on a loud speaker. The girl related to this place, ran around in the store. the place was dirty (the pic did not do the justice) i am not going back read more

Purple Nails - a lot of dust on the lamp shade that did not seen in the pic - Nail Salons Near Me - Lowell, Massachusetts

Went there about a week ago and got the gel dip for the first time. I felt rushed, didn't even get the actual manicure that I asked for. My nails were not smooth at all and felt super thick. Got a "design" that I'm not really sure what it was supposed to be, took it off the minute i got home. Here we are just a little over a week later and they are falling apart. Do not recommend this place, unfortunately. read more

Purple Nails - My "design" - Nail Salons Near Me - Lowell, Massachusetts

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If I could give them no stars I would. I called purple nails to make an appointment for 2:30 and when I got there they took me 30 minutes late. Then, two of my nails got messed up and I ask her to fix them and she fixed the first one right (she redid the whole nail) and the second one she just painted over it and I asked why she didn't redo the whole nail and her response was "because I'm lazy". They are not sanitary and not very nice. I don't recommend going here. read more

Purple Nails - Nail Salons Near Me - Lowell, Massachusetts

Poor management and poor customer services. Clients call in order to make an appointments and they don't take into consideration. I don't recommend it read more

Spacious clean and safe! Sarah is the best ! She did an amazing job on both my pedicure and acrylics! She's also fast and efficient! Dos t hurt when she does my acrylics! Love it here! read more

WORST SERVICE EVER! the employees are not welcoming. The guy who works there is so rude to customers. He was so impacient while I was choosing color. intitially he seemed to be disinterested in providing service. As I asked him two show me two different colors to choose from he started yelling and speaking "how many colors will you choose ". Later when I complined about his rude behavior no one botherd about apologizing. Also that guy was asking me to pay $25 for just removing my gel paint after his rude behaviour. I asked for the owner and the employees told me they are not present. The guy kept on blabbering loudly in the whole salon after that. after the worst customer service experience I decided to leave halfway. Never going back! read more

No understanding as to what is requested , no management who cares . Skip and spend your hard earned money elsewhere .

I usually have a decent experience here, but I recently went to get a mani/pedi. I got the gel for my mani and am frustrated to find that after a few days, it's completely peeling off. My nail tech did not do a good job of sealing it, as I've had gel polish last for over a month before. Also, the way she shaped my nails made them look awful. I asked her to take off some length and for an oval shape and I ended up with stubby circles for finger nails. For $25, I can't believe my regular polish pedicure has outlasted my gel polish. read more

Been here twice so far and they've been great. I usually get a regular mani and pedi, nothing fancy. My pedi was amazing. They do ask if you want a spa pedicure, which I heard was worth it. I was in and out in about an hour and 15 minutes. The place is always clean and I never had an issue with any of the girls. They don't have a drying station, but that doesn't bother me. I don't really like moving from seat to seat after each session. Some people like when your manicurist speaks with you the entire time. I don't. I like to get my nails done and be out. Also, the girls try their best to get designs or replicas from images people bring in. Never really saw this at other salons, but they are pretty efficient. Would definitely come again! read more

Purple Nails - March 2016 prices - Nail Salons Near Me - Lowell, Massachusetts

Very poor customer Service. unprofessional Ambiance. Rude manager .service itself was average . manager attitude and willingness to please her customer was not nice . read more

I was skeptical at first, because I've never been here before. But SAM did great! She was very nice and sweet. I would definitely have her do my nails again. read more

Purple Nails - Nail Salons Near Me - Lowell, Massachusetts

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Very rude and unprofessional people here, all of them, none of them pays attention to a customer.You walk in and they stare without saying a word and go on with their work.Customer service 1% , Do not get Gel Manicure done , it's a waste of time . I wouldn't recommend anyone. read more

She's getting one star for being rude and unprofessional because she can't take criticism very well .... Because FYI NO ONES PERFECT ... Apparently she thinks she is .... Anywho my mom was going to make a appointment for both of us but the lady said she could take my mom but not me .... WHY ? Because I tell her I don't like something and am not afraid to open my mouth?! Idk what customers she deals with that prob let her do whatever but it's not that right here . read more

LOVE Purple Nails! I've been twice now and I have had a great mani/pedi both times. I've sat with 3 of the girls and all 3 were awesome. Very personable and they make sure it is a good experience. The decor isn't like a fancy spa, but it's just fine for the reasonable prices and great service. The areas are kept clean too. I've gone with the spa pedicure both times and the girls take their time. My feet are so soft and the polish lasts a while. I'll always go to Purple Nails for my mani/pedis! read more

Purple nails sucks ass. Periodt they break within 3 days maybe its the materials being used idk but they over charge you and ya nails come out trash. read more

I went yesterday and felt very rushed throughout the entire process of getting my nails done with the dip. When it got to her doing the top coat the polish she used was thick and goopy and dried looking like a sort of glue and the nails do not look smooth at all. The lady who did my nails told me she has to leave and to wait two minutes before leaving . I thought two minutes was too short so I waited 4 then touched one of my nails proving they weren't dry and I smugged the nail , The lady who did them had already left and I had somewhere to be so I could not wait to have another person help me out. I read more

Purple Nails - Nail Salons Near Me - Lowell, Massachusetts

Went there and the dropped the brush she was supposed to use on my nails on the floor. Picked it up shook it off then finished my. Set with it. Then when i gave her a 2.00 tip after she painted my nails very sloppy and kept missing spots unpurpose cause of the tip. Well i was not happy when she dropped ths brush on the floor! Not good read more

I've come multiple times and every time they are very friendly.I have to say I'm pretty annoying and smudge my nails but they fix them every time. They always come out beautiful!!! Probably going in tomorrow read more

Terrible. Don't waste your time or money. I called yesterday for a price to bring my daughters to only paint their toes gel. No pedicure. First off, the person that answers the phone doesn't even speak English. Second off, they try to twist your words and say that you said something else. They quoted me 10$ each for my daughters to get their nails painted gel. I made an appointment. I brought them the next day the tech goes to get the lining for the pedicure bowl as if I wouldn't notice. I said no pedicure. Anyways they finish their nails and I go to pay. She says 50$ for the both of them. I lost it. I said I called yesterday SPECIFICALLY to get a price before I came. She accused me of saying I asked about regular polish for their HANDS. BOGUS. How do you confuse hands for feet? Because I never mentioned hands. And I specifically asked for gel. So I asked 25? To paint their toes only? How much is a pedicure? She says 35. How do these prices even make sense? How does it go from 10 to paint with reg polish, to 25 for gel polish, to 35 for a whole pedicure. These people are scammers and will say anything to get money out of you. A bunch of liars, that use their poor English as an excuse as if that's the customers problem. I used to go to this salon for a while before they changed to new management. And I only decided to go back because Im on a budget and I called around to compare prices and they offered the best price. And look what happened, I didn't even have the money to do this I only did it because it was for a special occasion. I will never go to this place again. Do not trust a single word they say. read more

Purple nails is so amazing , the workers there are the best people . They're so funny and nice . I've gotten my nails done by every single person in there . Every time , they have come out great!! If anything is wrong with your nails they'll fix it anytime for free. I'm telling you that it is worth going here !!!!! read more

When I walked in and signed the list for a fill, I was the third in line.. I waited while they took at least 5 people before fore me. Some who came in after me. Then they finally came over, thinking they were going to take me and they said they were taking a client who just walked in before me and I would have to wait , yet again. All I wanted was a simple fill.. I just left at that point. I don't mind waiting, but when they start to pick and choose who they want to do first, I find that very unprofessional. read more

In love with this nail salon. Everyone is welcoming and friendly and will cater to your every need. I always get a mani pedi here and I definitely recommend the spa pedicure for $5 more, it's worth it! read more

The place was clean and professional. My nail tech took her time and was thorough. I would definitely recommend going here to anyone in the area. read more

I love this place! The girls are great, friendly & clean. Every time I go even when there busy I never have to wait. Prices are fair and they do a great job. I wish they had mor OPI colors to choose from but that isn't worth loosing a star. Ever since I started going to purple nails I literally have not gone anyplace else, it would feel like cheating!!!! I highly recommend coming here if your looking for friendly staff that will ale your experience fun and comfortable! read more

No stars at all if possible! The employees here treat customers differently which is unacceptable in today's day and age. My money is the same color as everyone else's, so I ought to be provided the same level of service. I was noticeably ignored and cast aside. Nobody greeted me as I entered - I literally had to state my business like a medieval griot. On the phone, I was told that there wouldn't be any wait, but I was kept waiting for a long time after I arrived. Once I saw how warmly and kindly they greeted the customers who arrived after me, it became clear that I wouldn't receive the level of respect I deserve, so I left. read more

The worst nail salon ever. One it's dirty. Two the guy that did my pedicure was horrible, he was rushing the entire time, he half assed his job. He did so many layers that my toes wouldn't dry. Then I told him about it & I asked to get it changed because it won't ever dry and I asked for someone else and he had the balls to say," so you're going to pay twice." I told him I'm not because he sucks at his job. He even said he knew the nails wouldn't dry but still insisted I stay at the dryer for 20 minutes. Such a scum. This is the second time I give this place a try, first time was mani years ago, and now this? Never coming back. Don't waste your time. read more

Here on a Saturday morning and they took me right away. No issues with parking. Very friendly staff, and comfortable environment. Prices are very standard and service is excellent. Will be coming back again read more

Purple Nails - Nail Salons Near Me - Lowell, Massachusetts

went here once because i just moved to the neighborhood, it was a little more expensive than my old place but i believe you get what you pay for so i tried it. the first experience wasn't great, waited for a half hour even tho i was told there was zero wait, the girl who did my nails wasn't polite or friendly and the manicure was decent at best. i went back to give them a second chance and got the same girl she was even ruder this time on her phone the whole time... the next day 2 nails chip so i went back to have them fixed. i got a different girl but i got an attitude the whole time instead of an any kind of sympathy.... she completely redid one nail and just patched up the other, by the next day the one she patched rechipped and within the next few days 3 more chipped. to sum it up, terrible service terrible results read more

She didn't even design my nails how i wanted , she charged me for a nail she broke !! do not recommend , kids were screaming and running around the whole place , place was very very dirty so in my opinion do not go to Purple Nails , periodt . read more

took my daughter for a gel manicure, the girl hacked her cuticles on just about every finger making her bleed, didn't even bother to put something on to stop the bleeding and she was still bleeding a half hour later, gave her a free design to make up for the pain she caused, like that makes a difference. stay away unless you like pain and blood. read more

Opens late every Sunday. Customers waiting outside is not a good thing.. Besides that, service ok.