Only good when you are a new customer and need to set up a new system. But once you're done with…read moreall of that and pay them, they are a completely different company. Service quality is zero. We gave them 12 customers in our family and our friends circle but still no one cares. We tried to reach them for filter cleaning, and it took almost 3 months to get someone. Finally, he showed up and fixed the problem we paid him for, and he left, system broke again in 15 mins and he was not interested in staying for the test firsthand. We called him, and he said he knew it would break again because the filter system is broken and needs to be replaced. Please find a company that cares about sales and after-sales service.

They are fraudulent my system is 3 yrs old the tank is leaking I been in contact with the company…read morewho tells me that a third party sold and installed the equipment who is no longer a third party seller for AWP the warranty is only good for 1 year that I'm SOL but all my receipts are from AWP out of Livermore there is nothing noted that a third party handle my transaction BEWARE will be reporting to CSLB poor poor quality poor workmanship

Delighted with the overall experience and service offered. Awni was prompt in his initial response…read moreto our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener.

Mitch from advanced pure water systems is a great person with excellent service and knowledge about…read morethe entire technicality. Very professional and quick to install and diagnose water purifier system and problems. 5-years back installed the new system in my house that worked great without any issues, then again served me changing those filters when needed with outstanding support and quick response time like a breeze. It is of great value for the cost and water tastes excellent and explains in detail whole thing with patience. I recommend Mitch and advanced pure water systems to anyone who is looking for water purification with confidence. Thanks Mitch!!

I'd hate to be the person to give bad reviews. Glad others had a great experience. I called to…read moreinquire regarding a water filtration system and install. Not sure who i talked to because who ever picked up did not introduce themselves or the business it was just "HELLO", i had to ask if i am calling the right business. I am assuming it was Ammar because of the name mentioned in the reviews. I asked for quote regarding an install and the system, he asked me about a water softener. I mentioned that my city unfortunately does not allow salt and i would have to go with no salt filtration. Before i can go into further details, he quickly cut me off and said sorry MAN i don't carry that sorry MAN. I wanted to ask about installation if i get my own unit but i felt i was getting brushed off it and he seems to be in the rush to get of the line with me. Hope everyone else will have a better experience than i did. Maybe today wasn't a good day.

I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!

Apparently, Robert's time is far more valuable than mine. Who knew?…read moreI rearranged my schedule, turned down other plans, and made myself available for a scheduled estimate with Robert from Life Source Water Systems to discuss installing a whole-house water filtration system. I did my part. I was home, ready, and waiting. And waiting. And waiting. An hour and a half later, I was still waiting. No knock on the door. No phone call. No text message. No carrier pigeon. Nothing. Now, I completely understand that things happen. Jobs run long. Traffic exists. Emergencies come up. Life doesn't always go according to plan. But common courtesy is still free. A quick 30-second phone call saying, "I'm running late," would have been appreciated. A text saying, "I can't make it today," would have been even better. Instead, the message I received was loud and clear: my time wasn't important enough to warrant even the smallest amount of communication. It's always interesting when businesses expect potential customers to respect their schedules while showing absolutely no respect for the schedules of the people they're hoping will spend money with them. Needless to say, if this is the level of communication before they've earned my business, I can only imagine what customer service would look like afterward. Thanks for the estimate, Robert. Oh wait...

We used to have an old GE softener that broke earlier last year, and spent a long time looking for…read morean alternative. Several HVAC and plumbing colleagues recommended LifeSource and so far I can say it was a great decision. Eric came to the house and assessed which model we needed. We live in a small condo so there was no overselling! He was a great guy who took the time to walk us through everything along with the upfront prices. Then a few weeks later (weeks was due to holidays but normally they would've came days after the first assessment), Sergio and Vince came by and installed everything in under two hours! Then they both walked me through what to do to get the best experience as well as troubleshooting tips. 10/10 experience, would do it again if I had another home.

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

I spent a considerable amount of time doing research on finding the right product. Once I knew what…read moreI wanted, it was just a matter of finding the right company to work with. Ed was very polite and educated me further and helped me understand the difference between the different types of filtration and softening products on the market. Ultimately I decided to go with Soft Patagonian not just because they had a superior product but also they had a very respectful and professional team. That made a complicated install for others extremely clean and easy. I highly recommend them and have already shared with all of my neighbors who I think they should consider if they are looking at a water softener for their home. By the way this is the best purchase I've made all year!

Nice people! Great services!! Quick installation!! Excited for my new water treatment system!!read more

We had a reverse osmosis and water softener system installed, and I couldn't be happier with the…read moreexperience. The plumber was professional, knowledgeable, and took the time to explain how everything works and answer all of our questions. The installation was clean, efficient, and completed with great attention to detail. Everything works perfectly, and we can already notice the difference in our water quality. It's hard to find someone who takes such pride in their work. I highly recommend their services to anyone looking for a reliable and honest plumber. Thank you for a job well done!

Omar was quick to respond and helped vastly improve our kitchen sink. We had no idea how much…read moremaintenance we had been neglecting. He installed a hot water tap that connects to our current reverse osmosis system, and also helped replace some leaky pipes and installed a new touchless kitchen sink faucet. He also diagnosed a water pressure issue- which is where we really appreciated the educational part of his service. We had no idea those tanks had to be replaced every 5 years, and we'd have to check the pressure every 2 years! Amazing service, and my husband and I are so happy with the outcome and service he provided. He was also provided some freebies, like upgrading our soap dispenser for free, providing a mat to line our cabinet so we don't get water damage in case there's a leak, and a new leak detector because ours was faulty. I can't recommend him enough!

Omar was knowledgeable, capable, and professional. He…read moretrained me in the operation of maintenance of the water cooler. A trusted contractor. Thanks