This business deserves 10 stars. From my initial call regarding the damage done by a leaking water…read morepipe under the slab to the finished repair, Disaster Plus did an excellent job. The removal of the damaged wood floor and preparation of the floor for new flooring was professional and expertly completed. I recommend Disaster Plus as highly as I can. They make a disaster a lot less painful.

We recently had an internal wall leak that destroyed our hardwood flooring, kitchen cabinets,…read morelaundry floor, and drywall in between. I call Disaster Plus as the plumber was fixing the problem and Paul was out here in less than an hour. He was 100% more helpful than our insurance company and got to work right away. Fans/dehumidification in progress but overall extremely happy with the service and responsiveness. I hope I never have to use them again, but if something happens these are the folks I'll call.

We had some major water damage from the a 2nd floor toilet leak under the floor, into our garage at…read moreour rental property. While investigating this a roof leak was also discovered. I had already spoke to another company and received a ball park estimate, but wanted to get another opinion. I called Clean Slate Bio. During my phone conversation I was immediately put to ease, by Scottie's professionalism, kindness and comforting mannerism. Scottie and her husband were wonderful to work with. They promptly met us the same day. Warned us of bio hazards and made immediate suggestions to protect us and our tenants. We hired them to complete the job. They took immediate action to minimize risk and complete what they could while we waited for the insurance adjuster to visit. Scottie assisted with the insurance adjuster every step of the way. They did great work and we were not disappointed with anything. They even handled a much smaller water issue at one of our other properties. We would not hesitate to hire them again if we needed to. Honest genuine people. Their expectations of quality were top notch. They did almost all of the work themselves.

From the owner: Welcome to Clean Slate Bio Solutions, LLC! We’re a proud family-owned and operated business…read morelocated in the Coats, NC. Our team is IICRC certified and committed to providing top-notch service, especially when it comes to handling water emergencies. We're here for you 24/7!

A kitchen pipe broke in our kitchen, after living in the home for only 5 days. Most of the kitchen…read moreand half of the dining room and living room filled with water, before we found the shut off for the whole house. Our insurance agent contacted Gerard with Puroclean, and he came to our home that night, around 10PM. He and his crew have been professional, efficient, knowledgeable, and so helpful. I am so thankful for them, they've been such a blessing to us. I highly recommend them!

In August 2020, my vacation home got flooded out and everything inside got ruined. I called…read morePuroClean to work and restore the home and they came through! Not only does the house look like nothing ever happened to it, it also increased my homes value! Great work by Gerard and the team, I recommend 10/10 for quality and timeliness.

The best way for this company to improve is to close their doors! This has to be the worst company…read moreI have ever had to deal with. Don't even consider them! Run the other way! I hired ATI after the General manager Gus and his project director, Celeste came to my residence to evaluate the damage from an ice dam that caused major water damage in my formal living room. After hearing them tell me how great their company is and that the work here was not that bad (for them) and assured me that the work would take the most 4-5 weeks. ALMOST 6 MONTHS LATER, ATI still had not completed the work!! It was noticeable that the project mgr assigned to me hailed from Cali and he (Mike) was well trained. Farthest from the truth! He was too busy running his mouth than doing what his job was; bring in material that his crew would need. When he first appeared with material, it was the wrong size wood. He tried to convince his carpenter to use it. When it was obvious it did NOT match, he had no choice to exchange it for the proper cut. Another time he brought the wrong paint but tried to convince us and his painter it would be a match. IT WASN'T! Again he had to exchange the paint and it all had to be repainted. It was obvious this ' project mgr' could not schedule anything. He never followed through with dates he claimed to have reserved. Nothing ever happened on those dates and unless I would call to inquire where his crew were, only then did he tell me it had to be rescheduled; causing me to miss numerous a heckled studio sessions. When they finally took down my front ten foot x five foot storm window, they tore off much of the weatherstripping. This is a custom weatherstripping that is made specially for my storm window. Made from rubber and over the years it wore in certain areas. When I brought it to the crews attention, they phoned the 'project mgr Mark' to explain that it needs to be replaced. Standing right there I could hear this worthless person say, "fk it! Put it up anyway." I stoped it and called him and asked why he would not properly install the weatherstripping before putting the window back. He used the excuse he had to contact my insurance adjuster to approve more money before they would pick it up. What a load of bullsh*t!!! The cost for the stripping was less than $25. Even when I spoke with my adjuster she was furious that they reinstalled the entire storm window WITHOUT proper weatherstripping; knowing I would have to again correct their failure and negligence. Now it's been 10 days and no word from ATI. Since the project mgr told them to leave after the window was put back, and 10 days gave past, I assumed they walked off the job and claimed they were done. So now I had to go out and hire another company to complete the big list of items they never even did. Here's where it shows what kind of a company ATI really is. I received my invoice and was shocked to see that this company had the balls to charge me for everything that was listed on the work order; knowing that they never did a lot of the work. I sent back a letter outlining their absurd invoice and outline ALL their no work orders. I gave no problem paying for the completed work. But I am NOT paying for any of the work they never performed and the cost for going the front window. Why? Simple I had to go out and hire another company to correct their lousy work and I'm not paying double. I'll leave this review AS IS. I will correct this once I see their response. I'm ready to take this wherever this company wants to go! So is TN Attorney Generals's Office. I'll be leaving this with the BBB TN as well. Go anywhere else! Just not with ATI.

We had an unfortunate event in which recent a dishwasher install went horribly wrong. We ended up…read morewith water and a whole jar of salsa leaking from the disposer into the space under the sink (the guys couldn't finish installing the dishwasher the first time they visited and they neglected to plug the disposer where dishwasher hose is supposed to be!!!) . The mess was maddening but more concerning was the potential water damage. I called my insurance agent to ask about next steps and they gave me ProCare's name along with one other company. Not knowing which one to call, I took a gamble and called ProCare. I am so glad I did! Steve arrived at my home about 2 hours after my initial call to ProCare. He checked for moisture under and around the sink. Luckily, there was no real damage. He did not charge me for coming out to check. If we ever have any other fire or water damage in the future, you can be sure I'm going to call ProCare! I appreciated the quick and professional service.