Robert and team did an excellent, thorough job to remediate a badly damaged space with mold. He…read morewent above and beyond to do for the remediation, and then offered to have the space inspected to assure the mold was fully removed. While his cost was a little higher than the competition, his service and willingness to go the extra mile was well worth it. I highly recommend Rytech for mold remediation.

As a property manager, we have used Robert and his team several times. We have been impressed with…read morethe good communication, fast response, and quality of work.

When we had a mini flood in our basement, the team at North Star Services came out, assessed the…read moreissue & set about fixing it. Their technicians were professional, knowledgeable and courteous. They showed us what was causing the issue and went above and beyond to fix it. Who would have thought gutters would cause a flood in the basement?!? Thanks North Star Services!

From the owner: North Star Services, LLC is a restoration company for water, fire, and mold restoration services…read more With over 20 years of experience, our locally owned and operated company serves our community with great customer service and quality work. Call today for more information!

Mold!! Yikes! I have serious allergies to mold and when we found out we had mold due to a water…read moreleak, I began freaking. I am rating IRS a 5/5 for the following reasons: 1. Quick response: I called and they answered and were able to set up an appointment the following day. 2. Timeliness: Preston actually arrived between 12-1pm like he said he was. 3. He came and took a look and offered his time and expertise to answer some of our mold questions. 4. He said our problem was small. Unfortunately, they only do tear out and drying, (which we were going to do ourselves) but not replace the sheet rock. 5. If we ever have a situation we're we needed some serious drying power or tear out, I will definitely remember IRS/Independent Restoration Services and give them a call.

Preston and his team are very knowledgeable, professional and did an excellent job. We Had a water…read moreleak and they took care of us immediately. I highly recommend this company.

Awful communication. Dropped couch cushions off to be cleaned and they said 1-2 weeks. About two…read moreweek later got a call saying someone was on their way to come clean the cushions at our house that we had already dropped off with them. It then took another two weeks for them to finally give them back. When we received the cushions back they were dropped off on our porch with no warning. Best part is they now smell like second hand smoke. 0/10 experience.

I would give this a 5 star review if their scheduling and call team got their act together…read more COIT was quick to respond to my inquiry about carpet cleaning and set up an appointment to get a tech out to provide a quote for carpet cleaning at our house. The tech was prompt, courteous, and provided a good quote. We decided to go ahead and booked the cleaning appointment over the phone a few hours after the visit. I was told we were on the books, and would get a call the day before to nail down a specific time. Unfortunately, it took 4 phone calls to get ahold of someone. On the first call, Monique hung up on me. On the second call, she told me I should receive a call, text, and email from dispatch between the hours of 4pm and 5pm. This call took place at 4:45. I was never contacted by dispatch. I called again after 5 and got another worker who said she would take my information and have them call me in the morning. The morning of the cleaning, I called again since I hadn't heard anything still. I spoke with Monique again, who said she would reach out to the tech and management to call me, but that my appointment was on the books for that morning. About half an hour later, I got a call from management, who told me that they had me on the books for a different day. I told her that was unacceptable, as it was not the day we originally agreed on, and I had taken off work to be able to be home for this appointment. I told her also that Monique had told me I was on the books for that morning. The manager told me that Monique was not able to see any of that information, yet Monique was able to look at my appointment and address...I'm not sure which one was lying to me, but I don't appreciate being lied to by a business. The manager I spoke said she would check with the tech to see if he could squeeze me in today, and made it seem like she was doing me a favor. Eventually, I got a call from the tech that he would be coming in 30 minutes. The tech was prompt, courteous, and did a thorough job. I asked about the appointment time mix up and if they were really busy trying to squeeze me in, and he said my appointment was the only one he had today. The work done and cost of service are worthy of 5 stars, but I have to knock down the rating due to the poor communication, poor customer service, poor scheduling, and dishonesty about the appointment time.

Great Company and knowledgeable about what they do. Explained to me the process and followed up to…read moremake sure everything was to our satisfaction.

We recently had roof, gutter and porch roof replacement due to hail damage. Erik Popplewell was…read moreextremely knowledgeable and helpful. He worked well with our insurance company and made the process easy for us.

Midsouth did a great job on our home remodel. We remodeled a bathroom as well as wood flooring…read morethroughout the house. Our contractor, Justin, was knowledgeable about products as well on TN laws around working with insurance companies. He helped us get everything situated with insurance so the work was done fairly. We're very pleased with the finished product!

We have used Keith and his Franklin Environmental team several times throughout the years. Radon…read moreremediation, mold remediation, moisture barrier, etc. They are highly qualified, great customer service and communication. We will certainly call on them again when the need arises and I know we'll be in great hands! We highly recommend Franklin Environmental

I can't say enough good things about Keith, Eamon, and their team. From start to finish, their team…read morewas incredibly helpful, professional, and truly cared about delivering results. They took the time to understand the problem, walked me through every step of the process, and made sure everything was done right. Not only did they do great work, but they were also trustworthy and committed to providing the best customer experience possible. I hope no one ever has a mold problem like we did but if you do, I highly recommend them to anyone in need - you won't be disappointed!

Highly recommend Claro if you're dealing with a mold problem. These guys will take your issues…read moreseriously! We purchased a new home where the prior owners had not maintained their 12yo HVAC and the house had a bad smell to it. We learned the HVAC had been leaking evaporant, leading to mold growth throughout the duct work that spread across the entire house. When I called explaining the situation Nick was very knowledgeable and had seen this issue before. He explained the potential health impacts of mold and the safety and efficacy of dry fog remediation treatment. (They have a lot of cool studies you can check out on their website too.) Jason came out to perform testing and he and Nick walked through the home with us to take a look at everything. Once we had results back, they scheduled us within a week for service. What was interesting to us is that dry fog doesn't just treat the visible places where your eye can see mold growth, it seeps into the nooks and crannies throughout the house to ensure what you can't see is addressed too. The pricing for everything was very reasonable for treating the entire house. Nick also had a great recommendation to integrate a de-humidifier directly into our ductwork to keep humidity in our basement-system low moving forward. They then plan to come out for re-testing in 6mo just to ensure we're continuing to stay mold free. Nick and Jason were great to work with and helped us feel better about staying in our house long-term. Absolutely give them a call if you're having a mold issue!

These guys are awesome. Our kids had been waking up with red eyes and stuffy noses for months--we…read morefigured it was just allergies or cold season. Turns out we had mold growing in our HVAC from moisture around the AC coils. We first had a water restoration company come out and give us a bid for remediation because we thought insurance would cover it. Insurance wouldn't pay and we couldn't afford their price so I wen't searching for an option that wouldn't require me to replace the HVAC. A friend directed me to Claro. Said they could fog the house and kill the mold. So I called and Nick and Jason came out the next day. Their bid was 1/5th the price and they would treat the whole house, not just the HVAC. So we did it and I can't even describe how much better everyone feels. The air just feels cleaner and the AC coils look brand new. If you're dealing with mold or air quality issues, call these guys first. Seriously impressed.