Service provider was on time courteous and professional. Did a complete cleaning of our dryer and…read morevent system. Reviewed the work with us and totally cleaned up the work area. Front office was responsive in setting up the appointment and has already followed up with an email receipt.

Joe came out and cleaned my dryer vents. He was on time, professional, courteous, and thorough. I…read morehighly recommend!

Background: I purchased a large home from a family that was not very big on cleaning and…read moremaintaining. They had several pets: dog, cats, parrot, rabbit and other things in covered cages. I posted for a recommendation on FB and this company reached out (I should have known right there). The woman who advised she is the owner came to give a quote on a Thursday. She was very nice but come to find out has no idea how to run a business. I told her what I needed: deep clean kitchen (but not floor since there were still unpacked moving boxes scattered about. And not the refrigerator because it is brand new) and deep clean 3 bathrooms. She gave me a price of $125 which I thought was a really great price ( that should have been another clue). So I asked her how much more she would charge to clean all of the window blinds in the house. That would be 8 single wood slat horizontal blinds and 3 doubles. She said and extra $25 and I accepted the $150 total and we set up the cleaning for the following Monday. I thought it was great that they were available to do the work on such short notice. I wanted it done before we actually moved in. So the owner sent someone else to do the cleaning. She was on time and we briefly went over what should be done. She was here for about 5 hours. Did not touch appliances. Before she left I texted the owner and she gave me the runaround saying I said not to clean them. Why would I say that??? See photos of oven. Also while the cleaner was still here I asked her (not the owner) did you clean the tub in the master bathroom? She said yes. (Background: there was a pink stain at the bottom of the tub from the prior owner. It's a white tub). She said she used a Mr Clean Magic Eraser until it crumbles apart but she couldn't get the stain out. Unfortunately, I don't have photos of this but after she left I sprayed the stain with bleach cleaner and it is now gone. I really don't think she cleaned it at all. Also after she left I found that the walls were not cleaned (see photo). I consider a deep clean to include dusting ceilings, moldings and walls. And if dirt is found on walls, should be cleaned off. Finally, went upstairs and neither of the blinds in those rooms were done. When I texted the owner about this she Venmo'd me $5. When we were texting about the appliances she said she would send the cleaner back the next day to them for an additional $50. So the low quoted price was obviously just a lure. Of coarse I told her to go scratch.

Kim Hilary and her team are definitely a 5-star operation…read more Hilary was recommended to us by a neighbor and friend. Her praise of the service and graciousness of the team was spot on. We just moved into our newly built home prior to the holidays. There was settling dust on the baseboards and fixtures. The ladies had everything shiny and sparkly. Super impressed and looking forward to their return in 3 weeks.

Great work cleaning up after my move out. I would definitely call them again. I was only…read moredisappointed that they don't take credit cards.

No stars. Missed 2 appts without the courtesy of a call. Then decided he didn't quote me a high…read moreenough price and decided it wasn't worth his time.

So glad we chose Williams Carpet. From the minute we walked in the door, we felt welcomed. A family…read moreowned business with a wealth of knowledge. Unlike some big box stores, where employees are hard to find and not very knowledgeable. Our installation went great. The two man crew were neat, friendly and did a fantastic job. We felt so appreciated and that they genuinely wanted to help us. Our carpet is beautiful. Thank you Sandra and team.

I have edited my original post in order to emphasize the main issue…read more I hired this company to install luxury vinyl plank flooring at my second home in North Myrtle Beach, South Carolina. During the in-home measurement visit, I narrowed my choices to two products. I verbally selected Titan Genesis Restoration Pine which was encouraged by the gentleman taking in-home measurements, and that is what I expected to receive. He said this style was more durable, 100% waterproof, will not require replacing as soon as the other one, and it is trendier. On the written estimate, the document listed the Titan brand with a color name that does not exist in the Titan line. The color written on the estimate actually belongs to a different brand (Shaw Floorté), not Titan. Because of that mismatch, the floor that was ordered and installed was not the product I selected, and it did not match the brand/color combination on the paperwork, as that one does not exist. I was never called (my f/t residence is in NJ) to say the job was done, the balance of payment was not requested as told it would be, and pictures/video was not sent as promised. The owner/seller called me several weeks later, 2 weeks after I told her assistant that the wrong floor was installed, not to expect me to pay the balance, and no reason to have owner call me back. However, Sandra the owner did call me after an additional 2 wks after getting notice that I decided to dispute the 50% deposit I paid with Visa. Since she did not own up and correct her error, and maybe next summer I would have it redone by another merchant it wasn't fair for me to be out this deposit, then start again with another deposit elsewhere. Sandra said I can't keep the floor for free, but the current installed floor is of no use to them. It would be junked. And she was not offering to put down the correct floor at her expense in order to receive full payment originally expected. I get it. It becomes a higher financial loss for her. The interaction unfortunately became unpleasant. I was spoken to in a way that felt unprofessional. She was yelling at me, saying that I must be a rich lady keeping contractors' money, and that I am a nasty person. She was angry that I posted a review on Yelp; kept saying it repeatedly. She wanted me to shoulder 50% of the financial responsibility of her error. Once again, she did not offer to remove the floor and install the correct one. I wouldn't trust this merchant not to leave me without a floor; rip it out and not install correct one. I understand if we have an agreement to correct the error, she is obligated. But I don't want to have to go to court to prove she again did not fulfill her obligation. Had she called me before I flew back to SC 2 wks after the job was completed, admitted the error, and offered to immediately rip up and install correct floor I would certainly have said yes. I also would have halted them had they sent me pictures early in the installation. But her emotional responses to me and threatening me with a lawyer further seems retaliatory and in bad faith. My review is based solely on my personal experience with the product selection process, the documentation error, and the owner's response when I verbalized her error. I hope this information is helpful to future customers so they can double-check that the written brand and color match what they chose and to be on site for the job. Picture on the left is style I chose. Picture on right is style installed. I have additional pictures of the back with labels for brand and corresponding color.

Thomas is the man! He knows his craft well and works quickly. Took care of 3 rooms in a couple…read morehours.

Professional, helpful, great value. CleanPro is amazing! Best in the area by far. They did our LVP…read morethis time and it looks new again ( plus they sealed it ) Our carpets still look great from the last time they did them! Thanks Dom and Cmeanpro!

Very responsive staff. They were prompt and my carpet looks great!…read moreThe price was right. Reminders were helpful.

Looked around for a local company that could get the job done with a quick turn around . I called…read moreon Thursday and they were kind enough to squeeze me in the following Monday before our guest arrived. Nate was very responsive with a return call and a quote-very reasonable and fair pricing. They showed up when they promised and worked well beyond normal business hours to get the job done, which was so appreciated to see a company willing to work hard and go beyond the basics. Nate and Darby were friendly & professional. The rugs, stairs and couches turned out great.

I highly recommend Richard and Fern for any plumbing needs! They installed my new toilet, and I…read morecouldn't be happier with their work. They were professional, punctual, courteous, and took the time to make sure everything was installed perfectly. Their attention to detail and quality workmanship really stood out. They left the work area clean and made the entire process smooth and stress-free. It's refreshing to work with professionals who truly care about doing the job right. Thank you, Richard and Fern, for the outstanding service!

Quaility service at reasonable price. Work quarantined. Provided text with time arrival and work…read moreexperience of assigned technician.

I first started buying tile here for my investment properties back in 2019, and I keep coming back…read more Every order and installation has been easy no headaches. What I really appreciate is how involved the staff are when it comes to helping pick out styles and colors. They don't just hand you a catalog they actually work with you to figure out what's going to look best in each space. Tiffany and Ted went out of their way to help and always offer solid advice. I've been really happy with how everything has turned out. Definitely recommend checking them out if you want some extra help and good results.

We went to Forever Floor and tile to remodel a master bathroom and replace carpet in our condo with…read moreluxury vinyl floors throughout the condo. What an amazing experience. If I could give FF&T ten stars I would be happy to do so. We have owned many houses and done quite a few remodels but we have never had a better experience. From beginning to end every person we dealt with was professional, talented and hard working. They were there when they said they would and they worked hard until the job was done. Something that doesn't happen often right now We ended up with a showcase master bath and a perfect new floors. We are very happy with the way things turned out and we highly recommend anyone thinking of a flooring or tile project to visit Forever Floor and Title. Thank you FF&T for such a great job. I will definitely use them again.