Willards cleaned our carpets in our beach house that we occasionally rent on AirBB. They had quite…read morea few stains and they now look amazing. He was friendly, professional and very careful with the furniture . I would highly recommend!

My husband and I recently moved into a house and we hired Williards Cleaning Service to clean the…read morecarpets. Over the last 4 decades, we've had many companies clean our carpets but not one of them was as good as Willards. The owner was not only polite, punctual, and very reasonably priced, but he was also the best cleaning service we ever had. I highly recommend Williards Cleaning Service!

He came & cleaned my "sand colored" carpet & did a great job! We had an old dog that had made…read moreseveral messes & he cleaned them very well!

Arrived on time and prepared. Fast service, polite, knowledgeable and very reasonable. I'll use…read morehim again and definitely recommend his services.

Very responsive staff. They were prompt and my carpet looks great!…read moreThe price was right. Reminders were helpful.

Looked around for a local company that could get the job done with a quick turn around . I called…read moreon Thursday and they were kind enough to squeeze me in the following Monday before our guest arrived. Nate was very responsive with a return call and a quote-very reasonable and fair pricing. They showed up when they promised and worked well beyond normal business hours to get the job done, which was so appreciated to see a company willing to work hard and go beyond the basics. Nate and Darby were friendly & professional. The rugs, stairs and couches turned out great.

I've been following Elite for a long time now and needed several carpets cleaned. Yesterday…read more(Monday) night I go to their website to book and apt for today (Tuesday) 9am. I was ready and very pleased when Chris and Derick arrived on time and went straight to work! No harsh chemicals, just a natural smell of fresh air. I loved supporting a small business and the quality and professionalism is top not for the affordability of their services. Will definitely call back again! Great price! Great service! Support local!

Ryan came by and helped us out the first time with a spot clean in our son's place that is being…read moreused as a rental for now. He communicated extremely well which meant a lot to us because we couldn't be on site. Which is why we asked him to come back and do a whole unit clean as well as a full clean on the couch. Glad we got to meet him this second time and his professionalism, communication and commitment to quality did not disappoint. Highly recommend Elite Carpet Cleaning!!

So glad we chose Williams Carpet. From the minute we walked in the door, we felt welcomed. A family…read moreowned business with a wealth of knowledge. Unlike some big box stores, where employees are hard to find and not very knowledgeable. Our installation went great. The two man crew were neat, friendly and did a fantastic job. We felt so appreciated and that they genuinely wanted to help us. Our carpet is beautiful. Thank you Sandra and team.

I have edited my original post in order to emphasize the main issue…read more I hired this company to install luxury vinyl plank flooring at my second home in North Myrtle Beach, South Carolina. During the in-home measurement visit, I narrowed my choices to two products. I verbally selected Titan Genesis Restoration Pine which was encouraged by the gentleman taking in-home measurements, and that is what I expected to receive. He said this style was more durable, 100% waterproof, will not require replacing as soon as the other one, and it is trendier. On the written estimate, the document listed the Titan brand with a color name that does not exist in the Titan line. The color written on the estimate actually belongs to a different brand (Shaw Floorté), not Titan. Because of that mismatch, the floor that was ordered and installed was not the product I selected, and it did not match the brand/color combination on the paperwork, as that one does not exist. I was never called (my f/t residence is in NJ) to say the job was done, the balance of payment was not requested as told it would be, and pictures/video was not sent as promised. The owner/seller called me several weeks later, 2 weeks after I told her assistant that the wrong floor was installed, not to expect me to pay the balance, and no reason to have owner call me back. However, Sandra the owner did call me after an additional 2 wks after getting notice that I decided to dispute the 50% deposit I paid with Visa. Since she did not own up and correct her error, and maybe next summer I would have it redone by another merchant it wasn't fair for me to be out this deposit, then start again with another deposit elsewhere. Sandra said I can't keep the floor for free, but the current installed floor is of no use to them. It would be junked. And she was not offering to put down the correct floor at her expense in order to receive full payment originally expected. I get it. It becomes a higher financial loss for her. The interaction unfortunately became unpleasant. I was spoken to in a way that felt unprofessional. She was yelling at me, saying that I must be a rich lady keeping contractors' money, and that I am a nasty person. She was angry that I posted a review on Yelp; kept saying it repeatedly. She wanted me to shoulder 50% of the financial responsibility of her error. Once again, she did not offer to remove the floor and install the correct one. I wouldn't trust this merchant not to leave me without a floor; rip it out and not install correct one. I understand if we have an agreement to correct the error, she is obligated. But I don't want to have to go to court to prove she again did not fulfill her obligation. Had she called me before I flew back to SC 2 wks after the job was completed, admitted the error, and offered to immediately rip up and install correct floor I would certainly have said yes. I also would have halted them had they sent me pictures early in the installation. But her emotional responses to me and threatening me with a lawyer further seems retaliatory and in bad faith. My review is based solely on my personal experience with the product selection process, the documentation error, and the owner's response when I verbalized her error. I hope this information is helpful to future customers so they can double-check that the written brand and color match what they chose and to be on site for the job. Picture on the left is style I chose. Picture on right is style installed. I have additional pictures of the back with labels for brand and corresponding color.

My spouse and I visited Shoreline Flooring on a Saturday morning, the only time I have due to work…read more The salesperson, Brandon B., asked if we had an appointment. We weren't aware we needed one and there was a sign posted that said walk ins welcome. He left us to wander the store on our own and didn't come over to ask if we had questions or pay us any attention at all really. We asked to take home a couple of samples. He gave us a business card. After a few days, I contacted him to set up a measurement appointment. He came out and did the measurements and said he'd get back to me the next day with a quote. I waited, but didn't receive the email he'd said he would send. A day or so later, I missed a call from him while working. I returned his call that afternoon, but got no response. I tried twice the next day with no results. I decided to wait until today while I wasn't working to try once more. I left voicemails every time I called. I left one this morning and got no response by their closing time today. I'm through trying to give them any business. There are too many other places to go where I would hope we'd be treated in a more considerate manner.

We had our hardwood floors replaced. The workers were awesome! Completed a large job in 2 days!…read moreThey took up the old hardwood...leveled the uneven floor and replaced with brand new laminate flooring. It's beautiful and I am thrilled! They even moved the furniture for us! (Please keep in mind we still had to prepare by removing all the small personal belongings) but they moved the heavy stuff! The managers even came out to make sure the correct flooring had been delivered and supervised the guys getting started! They completed a large living room, dining room & large Master bedroom in two days! Wow! Planning to do the guest rooms down the road and you can bet I'm calling these guys!

I used their services on my home after being away for a long period of time & renting. I walked in…read moreand literal teared up because my home floors looked sooo beautiful. They did an amazing job. 30 year old kitchen tile looked brand new. Thank you Livingston Cleaning

I use Livingston Cleaning and Restoration for all my carpet cleaning. They do a fabulous job and…read moreLori in the office is wonderful. Cindy A.

The best carpet cleaners we have ever used!! Chris works hard, pays attention to details, and…read moreleaves the carpets (which I thought were hopeless) looking like NEW! I am so happy with the results, and I wouldn't call anyone else. Very professional work at an extremely reasonable price!

Will never call this company again. Scheduled an appointment for the day after Christmas and they…read morenever showed up. I called in the am to confirm, left message and got no response. Called again over a half hour after the scheduled appointment and again no response. Finally called an hour later and cancelled. Was able to contact NuSteam and they came out with the hour and did a beautiful job.