Had a water mitigation need. Jarrod Woeller was a great technician. Communication was quality, told…read moreus what to expect, and pricing was transparent.

The remediation was great. Ryan and Jarrod were awesome with the remediation. They got rid of the…read morewater and responded quickly to get started.

They did a great job -- Javier, Zuriel, and Gerardo, the mitigation team, were excellent. They…read morewere very conscientious, polite and effecient. They did a great job.

We had a fire in the garage of my townhouse and my insurance company recommended Puro Clean and a…read morefew other companies, to clean up the mess. There was very little water damage, but lots of smoke damage. After they did the cleanup, I decided to also use Puro Clean to do the rebuild of the interior of the garage. Although their cost was a little high, they would take care of everything and I wouldn't have to do anything (like hire another company to replace the garage door). The ONLY reason I gave 4 stars vs. 5 stars is, their communication with my tenant. The tenant would take time off work to be there and they didn't show up a couple times. After speaking to Jorge about this issue, the matter was resolved and they were on time after that. All in all, I'm very pleased with the outcome of the garage with everything being replaced that needed replacing and everything restored the way it should be.

Quote was 3 x the other quotes. No justification for high price. Low reviews new businessread more

From the owner: Water Damage Restoration | Licensed Mold Remediation Contractor | Fire Restoration | Content…read moreCleaning | We are locally owned fully insured remediation company. We are IICRC certified company and TDLR licensed mold remediation contractor.

I'm never going to stop singing praises of Texas Dry Out & Restoration! I'm still amazed at Diego's…read morecompassionate, patient professionalism. Just outstanding work! This July, right before our move-in day, our 12-yr old HVAC had a line back up that caused a lot of water damage. When comparing companies to ask for help, I took special notice of the many reviews talking about TX Dry Out going above and beyond to help stressed-out people navigate insurance claims. As a disabled woman I know just how agonizing it can be to work with health insurance companies, so TX Dry Out was my first pick. I was impressed by Diego's inspection process, the equipment he used and how thorough he was, and also how patiently he explained the terminology and our different options. His expertise became even more obvious when I got a second quote from another popular company---the other tech was friendly, but had cheaper equipment, did not explain much, and gave disappointing answers to questions I only knew to ask because Diego had already explained things to me. The difference was night and day, and not just because the other company only does mitigation work, leaving the customer to figure out the build-back process. TX Dry Out was miles ahead of the game by comparison in every respect. During the mitigation and build-back processes, Diego and his crew were just amazing. They took good care of our property (I was amazed how thorough their plastic containment system was) and were excellent at coordinating with other contractors doing repairs at the same time. They were also happy to work with us on the specific HVAC company we wanted to use, which was a relief. Diego sent us multiple progress videos and never batted an eye when we dropped by to take a look at things in person. The build-back went much faster than expected, which was a relief given our stressful moving timelines. Diego was TRULY AMAZING in helping us navigate the insurance claim process. In all our conversations about the mitigation, the build-back, and insurance, he never rushed me, never got impatient with all my questions by calls and texts, and never judged me when I got confused or overwhelmed. He even reached out to a colleague for advice on something specific to our situation, which he didn't have to do. And a whole week after the entire process was complete, he helped us troubleshoot questions about the water heater that had been removed and reinstalled. Diego proved himself to be a real professional who genuinely cares. Obviously I hope we never go through this ever again, but if water damage does happen to me or anyone I care about, I cannot imagine going through it without the expertise of Diego and Texas Dry Out & Restoration! THANK YOU!

I sent a message on Yelp to a business, and it went to a few providers, Diego from Texas Dry Out &…read moreRestoration was the first to reply, he asked for a photo and shortly after we had agreed on a time for them to come see my home the next day (I got lucky with their availability). Diego and Francois did a thorough inspection at my home. They walked me through the whole thing and explained what they saw and addressed all my concerns and gave me a lot of advice and suggestions on next steps, from the exterior to the attic. They made sure I had all my questions answered and assessed the entire situation. I'm thankful for their service and will call them again if I have another water leak situation. Diego even followed up a few days later!

You're a good man Charlie Brown! And you have a good crew of friends and coworkers/ employees. I…read morewish for you much success. You found a way, and helped me to get through one of the hardest things I've ever had to do. You never made me feel shameful or humiliated. As a person, I feel like I'm a little bit better, after knowing you. "May you live long and prosper!" Merry Christmas! i am most grateful, and respectfully yours, Beth Johnson 8100 Greenslope Dr. Austin, Texas PS: Thanks for getting my coffee table, and bringing it to me! Above and beyond your call of duty!

From the owner: SceneSafe BioDecon is an Austin-based company founded by firefighters who understand the aftermath…read moreof tragedy. We specialize in cleaning and decontaminating properties after suicides, violent crime scenes, hoarder houses, biohazards, water mitigation, and unattended deaths. We know these events are challenging. We aim to restore your home or business to a safe and habitable condition so you can focus on healing during this emotional time. Our firefighter background gives us a unique perspective on the impact of trauma. At SceneSafe BioDecon, our highly trained and compassionate team is equipped to handle the most challenging scenarios with expertise and discretion. Contact SceneSafe BioDecon, in Austin, TX, today

We had a sudden, unexpected water damage issue in our house and didn't know where to begin with…read morerepairs when we contacted Voda restoration. We were put in touch with Adam who immediately scheduled a visit, explained the mitigation and restoration process in detail and gave us a cost estimate. The mitigation team worked quickly to remove the damaged dry wall and repair team put it all back together in a couple of weeks. Adam was extremely professional, communicative and kind throughout the entire process and helped alleviate the stressful situation for us. While I would never want anyone to deal with these unfortunate issues, I would wholeheartedly recommend Voda if you ever need water damage mitigation and repair services.

We have a 9 x 12 wool area rug in our family room that needed cleaning and Travis and Will gave us…read morea quote at a very reasonable price. We set an appt and they showed up did a fantastic job cleaning it. It looks like new now and I would highly recommend Voda.

Brad and the team did an excellent job of replacing my roof dryer vent. They were on time and also…read moredid a complementary inspection of the roof to note any other things that needed attention on my roof. I would definitely recommend them to anyone looking to get any roofing work done. I appreciated their willingness to work around my schedule and sent out an experienced roofer to get the job done.

Thank you to Rick and the team for their help. Had an attic flood that needed to be remediated ASAP…read moreand thankful for their help. Rick was punctual, did a great job communicating with us throughout on where things stood, helped us communicate with insurance, the whole nine yards. Couldn't recommend more.

I'd like to take this opportunity to show my appreciation for the folks at Servpro South Austin…read more We began our journey with them in early January when our washer overflowed. From day one each and every interaction has been both considerate and professional. Even though our home's water damage was small potatoes for the Servpro team we were treated with the same compassion as those who suffered a significant loss. We were kept informed of the process with frequent updates as well, so there was no question about the next steps. The damage and repairs to our home was covered by our homeowner's insurance and every charge was upfront and reasonable. The drywall, flooring and painting crews did an excellent job and the pack out and back pack teams; Rosa, Yuly, Lizeth, Javier, Caleb and Mike were considerate of our possessions and handled everything with care. I would like to give special shout outs to Miguel, Marco, Angel, Ana and Mariana, their professionalism and kindness will not be forgotten. Servpro South Austin gets my vote for the best cleanup and restoration service in town. It's like it never happened.

Can't give a zero star, but would if I could. DO NOT USE THIS COMPANY. we hired them for removal…read morefiberglass dust due to a remodeling error. After review they said we needed our air returns cleaned as well. Quoted us 5k for air ducts. After we had gotten two different quotes for $700 they changed the price. We paid them $7700 up front for the whole job. After cleanup was done we found dust EVERYWHERE. Pretty sure the 10 crew members twiddled their thumbs all those hours. When issues brought up they STILL tried to collect the balance. MIL settled with them for the amount she'd already paid. I personally would have taken them to court for a full refund. Despicable and dishonest company. After talking to my sister she had the same experience. Only her insurance adjuster save her. Save yourself some heartache and do not use them.

I can't say enough good things about Twin Pillars Restoration! After we had major water damage in…read moreour home, Chris and his team showed up fast and took care of everything. They made a really stressful situation so much easier. Chris was super easy to work with, kept great communication, and gave us fair pricing and no hidden surprises. The quality of their restoration and reconstruction work is amazing, and they left everything spotless when they finished. If you're dealing with flood damage, water cleanup, or fire repairs, pretty much anything you could need with repairs these are the people to call. Honest, professional, and they genuinely care about their customers. Twin Pillars Restoration definitely deserves more than five stars!

I highly recommend Twin Pillars. Their team was professional, efficient, and communicated every…read morestep of the restoration process. They took a stressful situation and made it so much easier to handle. My home looks amazing like the damage never even happened!

I had an excellent experience with Justin Endy and Home Heroes ATX! I hired Justin to clean the…read morecarpets and upholstered chairs in my office, and he did an incredible job. Everything looks and feels so fresh and clean, and I was genuinely impressed with the difference. Justin was professional, thorough, reliable, and clearly takes pride in the quality of his work. As a business owner, I really appreciate working with someone who shows up, pays attention to the details, and treats your space with care. If you're looking for carpet cleaning or upholstery cleaning in the Austin area, I highly recommend Home Heroes ATX. I will absolutely use Justin again and would confidently recommend him to other homeowners and business owners. Five stars!

Justin did an amazing job cleaning my throw rug! It had gotten pretty beat up during my move with…read moremovers walking all over it, and he brought it back looking brand new. He was quick, professional, and incredibly easy to work with. I also had him hang some larger items around my new place, and he did a great job with those as well. I really appreciated how helpful and reliable he was throughout the whole process, and so reasonably priced. I'll definitely be using them again and highly recommend him!