Poor Service at 5th Ave Enroute Cleaners (7468 Lee Davis Rd, Mechanicsville, VA)**…read more As a military professional, I rely on a reputable dry cleaning franchise--Discount Cleaners--to ensure my uniforms are properly cared for. Unfortunately, my experience at this particular location has been nothing short of disappointing. I brought in my uniform on a Monday evening and was initially told it would be ready on July 4th. Recognizing that the holiday might affect the schedule, I confirmed and was then told it would be ready on Monday, July 8th. When I returned to pick up my uniform at 4:00 pm, I was informed I should come back at 5:30 pm because "the guy" had not yet dropped off the clothing. I returned again at 6:11 pm--just before the store closed at 6:30 pm--only to be told my uniform was not ready and that I should pick it up the next day, Tuesday, July 8th. The entire experience was highly inconvenient, unprofessional, and demonstrated a clear lack of respect for my time. I highly discourage anyone from trusting this facility with their garments. The service is unreliable, and your time will undoubtedly be wasted. This facility doesn't require a rati

We have twice monthly laundry pickup for sheets, towels,etc. Good service and value for price…read morepaid. Would definitely recommend.

So far, so good!…read more Nice to see an inexpensive, fast dry cleaners in this side of town. If you drop off items early enough, they will be ready the same day. Otherwise they'll be ready the next day. The young girl who helps at the counter is very professional despite her age. She appears to know the business inside and out. I will definitely use this cleaners again, not only for clothing, but also for comforters, blankets, etc.

I have been a longtime customer at this cleaners for years. However, recently, I experienced a…read moreterrible encounter with the owner. First, the cleaners lost my sweater and the owner refused to take accountability for this issue. During our conversation,he was unprofessional and I feel as if he was questioning my credibility. According to his policy, he will only reimburse the customer 10 times the cost of having the item clean ( meaning $25.00 in his maximum reimbursement amount, regardless of the price of your clothing item). My word of caution, please ensure that your items are correct before leaving the store!

Easy parking, friendly service, the cashier even gave me an extra coupon she had at the counter!…read moreNow that's amazing! She reminded me that they also offer coupons on line and in local circulars for customer convenience! I saved a bundle without being "taken to the cleaners" so to speak! I got here just before 10:00 and my hubby's garments will be ready after 5:00! Super fast!! I brought in about 1/2 dozen dress shirts and about a dozen sweaters (getting ready for the autumn and winter season early!) and was impressed by the in and out swiftness! They offer free delivery and pickup with a $30 minimum. So far I'm super impressed! Thanks for providing RVA with a great service at reasonable prices! You get a clean bill of health!!

I miss Zips, no customer service anymore. Open at 8, nope maybe 9 if you are lucky. No apology…read morejust deal with it attitude. I don't trust them so will find a new dry cleaner.

I have been taking my clothes here to be cleaned and pressed since they have opened. Their service…read moreis quality and they are kind to boot. Highly recommend!

I've used IBC a few times in the past and most recently took 5 pairs of faux leather bottoms, 3…read moretops, and 2 shorts. After being quoted $15 per pair of faux leather bottoms, I decided against having them serviced since that was far more expensive than the at-home wash and dry I could do myself. For 2 short s& 3 blouses, I paid $23 total. The Black-owned family establishment offers friendly, fast, and high-quality service. I dropped my items off on a Tuesday afternoon and they were ready two days later. I will return, though I noticed that their daily specials have been reduced quite a bit when compared to earlier former promotions (i.e. 5% off for shirts on Tuesdays and pants on Wednesdays, when before it was a 20% discount...). Be sure to bring your invoice at pick-up to ensure a smooth process.

I've used Washed Wright for years, and they've made laundry a non-issue. Same-day pickup and…read moredelivery, folded, at a price that's honestly hard to beat. They're also the kind of business you can trust. I once sent in a pair of pants with my wallet still in the pocket, cash and all. I had no clue where it had gone. It came back with my clean laundry, cash untouched.

The quality of work, timeliness and customer service exceeded expectations! I had surgery 6 weeks…read moreago and 8 days ago my dryer died and it will be 5 days until the part arrives. The team at Washed Wright made it happen in 24 hours with pick up and drop-off and a friendly smile. I highly recommend them and would use them again. All natural products, washed and folded better than I do myself.

We moved to Richmond two and a half years ago. We have been using them for pickup and delivery for…read morethe whole time since then. They have never lost anything. The laundry and dry cleaning are both excellent. Their pricing is extremely reasonable given the excellence of their service. We have found their customer service to be courteous and responsive always. They run an excellent business.

Amazing service! My wife had our 3 child and having the Wash & Fold service during this time has…read morebeen a great help

I moved to Richmond a few years ago, and found Puritan to be the best dry cleaner. I recently…read moreswitched locations due to a local move. Since then Tracey has been taking care of me, providing the very best service, with a warm and friendly smile! Thank you Tracey!

Why does it cost twice as much for sear sucker fabrics and linen to be ironed? Because it is…read moreseasonal to wear these fabrics, I go elsewhere during the summer months. I may stay with my summer cleaner - they are not as convenient but then, they don't over charge for linen or sear sucker.

my experience was absolutely amazing!! responsive and top notch customer service. when I needed to…read moreadjust my subscription Devon was extremely accommodating and prompt. I recommend 10/10!!

From the owner: Brooks Stitch & Fold delivers premium laundry services designed for convenience, quality, and…read moretrust. From pickup and delivery to expert wash, dry, and fold, we handle the details so you don’t have to. Our mission is simple: give you time back so can "Do Life, Not Laundry."

Owner was very rude and had a nasty attitude. Stained the bow on the dress and didn't clean as…read morepromised by the end of the service. Returned the dress back to me with stains still there. Wasn't professional at all. Will never get my business again.

I live in the area and wanted to support local business by going here. Bad idea. The dress I had…read moredry cleaned was returned to me with the same wrinkles and lint it had before I dropped it off. It CLEARLY was not cleaned. Furthermore, I was disgustingly and unprofessionally hit on by one of the guys working there. Way to make your customers feel uncomfortable. I'll never go back there.

Great place to do your laundry in a clean and positive environment with great tunes. Machines are…read morereliable and reasonably priced ranging from small $3.00 washers to mega 60lb washers for $7.75 and everything else in between. Dryers are HOT and there's a change machine up front that accepts bills ranging from 1's to 20's in exchange for quarters to use in various machines throughout the facility. There's also a well stocked soap center, soda machine, gumball machine, and bathrooms for customer to use in the far back right corner as added bonuse. Overall one of the BEST laundromats in the area.

Nasty washers. Things caked up inside. Worst laundromat I've ever been to. I drive all over this…read morecountry yes truck driver! I know laundromats in the hood that's more cleaner than this. Mane come on.