Poor Service at 5th Ave Enroute Cleaners (7468 Lee Davis Rd, Mechanicsville, VA)**…read more As a military professional, I rely on a reputable dry cleaning franchise--Discount Cleaners--to ensure my uniforms are properly cared for. Unfortunately, my experience at this particular location has been nothing short of disappointing. I brought in my uniform on a Monday evening and was initially told it would be ready on July 4th. Recognizing that the holiday might affect the schedule, I confirmed and was then told it would be ready on Monday, July 8th. When I returned to pick up my uniform at 4:00 pm, I was informed I should come back at 5:30 pm because "the guy" had not yet dropped off the clothing. I returned again at 6:11 pm--just before the store closed at 6:30 pm--only to be told my uniform was not ready and that I should pick it up the next day, Tuesday, July 8th. The entire experience was highly inconvenient, unprofessional, and demonstrated a clear lack of respect for my time. I highly discourage anyone from trusting this facility with their garments. The service is unreliable, and your time will undoubtedly be wasted. This facility doesn't require a rati

We have twice monthly laundry pickup for sheets, towels,etc. Good service and value for price…read morepaid. Would definitely recommend.

I've used IBC a few times in the past and most recently took 5 pairs of faux leather bottoms, 3…read moretops, and 2 shorts. After being quoted $15 per pair of faux leather bottoms, I decided against having them serviced since that was far more expensive than the at-home wash and dry I could do myself. For 2 short s& 3 blouses, I paid $23 total. The Black-owned family establishment offers friendly, fast, and high-quality service. I dropped my items off on a Tuesday afternoon and they were ready two days later. I will return, though I noticed that their daily specials have been reduced quite a bit when compared to earlier former promotions (i.e. 5% off for shirts on Tuesdays and pants on Wednesdays, when before it was a 20% discount...). Be sure to bring your invoice at pick-up to ensure a smooth process.

I have been taking my clothes here to be cleaned and pressed since they have opened. Their service…read moreis quality and they are kind to boot. Highly recommend!

Great shop, will be using them again! My items came back on time and in great condition, and…read moreeveryone was super nice! :)

You may drive by and overlook . Signage not to good. Had 3 comforters cleaned. So very nice and…read moredid a great job.

Have used them many times, and while they are not the closest to my house, I still drive over there…read morebecause they are the best! I wish for their sake they were in a better location, because the Starbuck drive-thru wraps around and can trap you in a parking space.. They do great work at fair prices. 5 stars!

I dropped off a pair of Uggs to have cleaned for the first time. No warning they might shrink or…read morebe discolored. I picked them up and they were discolored but I thought I could use a suede brush to smooth them out. Then when I got home I tried them on and they did not fit they shrunk to a point where they are uncomfortable. They fit me fine before so I took them back today to ask them what happened and she said that it wasn't my fault but it also was not their fault I asked her if magic caused them to shrink and she said yes. I asked for the owner's phone number and she refused to provide it to me. I told her that I would be filing a claim with the Better Business Bureau and she didn't seem to care. I was also not offered a refund. They also refused to file an insurance claim. Don't clean your Uggs and don't go to this place.

Overall, good cleaners for the pieces I needed dry cleaned. Service was fine. Dropped off 5 pieces…read moreand it was ready for pickup in 3 days. There was a price difference from what was told when I picked up. I didn't ask about it because it was less than a $10 difference -- but be sure to compare the balance texted to you with the receipt in person.

I had requested that the slacks to my suit be expanded in the waist. I was charge $28.00 for…read moreletting the slacks out. I didn't try on the slacks for over 5 months but was disappointed when I realized nothing was done. Please try someone else for any alterations.

Gives us a great deal and fixed my work jacket. The inside lining was longer than the outside…read morematerial..

Never had a problem for over 10+ years. This the only cleaner I use. The turnaround for my clothes…read morequick and fast.

Good fast service. My husband had his pants altered. I had my dress cleaned. Got both back the next…read moreday.

I have been using Puritan Cleaners for 30 years, the staff is always friendly and helpful and I…read moreready appreciate them. But I am really feeling that the adminisition has forgotten about the clients. I alway get my niece's uniforms cleaned there for years, today when I picked them up, the cost was ridiculously expensive. I put 1- pair pants, 3- shirts, 2- skirts, 1- church dress all for a 8 year old girl. Then I put in 1- pair pant, 1- skirt, 1- vest, 1- bow tie for a 22month old boy. My order cost $119.54, her dress cost $21.73 only. The children discount disappeared without any notice. I feel as if Puritan no longer care about their client. And they are ALSO have taking away the Senior discount. I supported them all these year for them to discard me

Amber did a great job on my Mother of the Groom dress. It needed to be shortened and also adjusted…read moreon top. I dropped off the dress in plenty of time, which was good because I wanted the dress adjusted just a little bit more after I tried it on after the alterations. Amber took just one more week to get it perfect. Even though the place seems small, there are two dressing rooms and lots of mirrors there, both so you can explain what you want done and then later see the results. I totally recommend Bethel Tailor for your tailoring needs.

I took a bridesmaids dress to get it pressed before a wedding. They were super friendly and took…read moregreat care of my dress.

I came here at the recommendation of a friend. It's coming up on boot Season again and my absolute…read morefavorite pair desperately needed to be resoled. He took a look at my boots and recommended capping the heels as well. Overall, the price was what you would expect from both of those services. I was given the turnaround time (2 weeks) and expected ready day. I would've preferred to get a call, but I saw the hallway full of work, so I guess it stands to reason no news is good news. My boots were scheduled to be ready on a Friday, and I went to pick them up the following Monday. The woman who greeted me didn't recognize my name, but found my boots with the ticket. I have an active job, like 11k steps the other day on these boots' test run. They held up beautifully and I'm so happy I got them restored. Great job!

They helped me fix a diaper bag zipper that was overall unfixable. They thought of something new…read moreand it worked! They also resoled my husbands nice boots and they are even better than purchased now.

The quality of work, timeliness and customer service exceeded expectations! I had surgery 6 weeks…read moreago and 8 days ago my dryer died and it will be 5 days until the part arrives. The team at Washed Wright made it happen in 24 hours with pick up and drop-off and a friendly smile. I highly recommend them and would use them again. All natural products, washed and folded better than I do myself.

I've never used a washing service - but my son camp home from summer camp with mounds of foul…read moreclothes and I was looking at a laundry mat to avoid even bringing them into my house. Ha! Washed Wright came up in my search - what a find! I called them, spoke with the owner, who was friendly and helpful. They picked them up the next morning and returned them clean and folded a few hours later. It was like magic! I'll definitely be using these guys again - for myself and as gifts (best new baby gift ever!)