Friendly, respectful of my property, on time, noticed something and shared a suggestion/ not up…read moreselling. Couldn't ask for better service and they fixed the door challenges! Wouldn't use anyone else! Scott was the technician.

Most useful when he recommended I buy a different brand opener. I think he got that right.read more

JV was able to get out quickly and did a great job repairing and tuning our garage doors. Will…read moredefinitely go to them should we need services in the future.

Super responsive which was greatly appreciated as I was stuck in my garage and needed to get to…read morework!

The team of professionals at ProLift, Olathe did an amazing installation of my new garage doors and…read moreopener. They had years of technical expertise that made then efficient when handling unexpected nusiances. Thank you!

They responded to my message quickly, came out same day, gave a quote, and then came back again…read moresame day when I decided to go with them. Their quote was the best value of the ones I got and the work was exactly what I wanted.

Maze did a great job. Quick response. He gave me a flat price and was there a couple of hours after…read moreI called. Good dude! Will definitely recommend.

Maze is amazing! He turned a major DIY disaster into a fully functional and tidy two door system…read more Work was done on time and as per quote. If you need garage door service from an an honest, kind professional Royalty is the real deal. I couldn't be any happier with the job.

Highly responsive. Easy to work with. Great selection of garage doors. Would hire again and…read morerecommend to anyone who needs garage door work completed.

Serviceman Philip Marlowe came out today and repaired my garage door. He was very professional,…read morefast and reasonable. I highly recommend them and will call them again when needed. www.GarageProsKC.com

I called GDM and they came right away and replaced the rollers and rubber strip on the bottom of my…read moredoor and gave it a thorough going over. Dale answered all my questions.

If you don't want to read the wall of text below, the upshot is that, while their work is good,…read moretheir pricing is absurd, offensive, and preys on customers' ignorance. KC Garage Door Masters charged me ~2-4x what their competitors quoted me after the fact, and the owner refused to work with me on it when given the chance. First things first, they did what they said they were going to do. They were responsive, showed up on time (their truck did leave oil stains in my driveway, but that's the least of my worries), completed the work efficiently, were friendly and knowledgeable, and the repair was successful. On that basis, it's a five-star review all day. Unfortunately, it has to be a one-star review. Where things fell apart is the pricing model. Taking advantage of the fact that most of their customers, like me, are entirely unfamiliar with the market price for various lengths and gauges of torsion springs, they have decided on some truly offensive mark-ups. To replace two torsion springs, they charged me $1,200. Helpfully, they included a breakdown on their invoice, which indicated that ~$950 of the $1,200 was parts (the two springs) and ~$250 was labor. The labor price isn't offensive, and if anything, they should've charged me more for answering all of my questions. The offensive part is, well, the parts. Turns out, retail pricing for the springs they installed is around $75 each. KC Garage Door Masters charged me $477.13 per spring, or more than 600% of the retail price, a mark-up that (again) only works if you're preying on the ignorance of your customers. What's doubly offensive is that the $75 price is *retail*, which is *already* marked up to a profitable level and is almost certainly substantially higher than the wholesale price the company would be paying to their supplier. On top of the 600%+ mark-up, they also charged a $230 labor fee, making the installed per-spring cost nearly $600. Once I had a chance to do some research, I reached out to Andrew (who I believe to be the owner of the business). I explained my concerns and offered for him to make it right. He refused and told me that he believed their pricing to be consistent with their competitors' and that they needed to charge these prices to fund their marketing efforts, among other things. In his view, competitors would charge me similar prices - he said that Precision would've charged me 20% less while A1 Garage Door would've charged me 20% more. As it would happen, that was not even close to true. I was unable to get a quote from A1 Garage without them coming to my house (and I didn't want to waste their time), but Precision quoted me an all-in, installed price of $225-$350 per spring with no trip charge. That's not 20% less... that's somewhere between 40% and 60% less than the $600 per spring KC Garage Door Masters charged me. Wanting a couple of additional datapoints, I also called two other local competitors who both quoted me all-in installed prices of $250 - $325 per spring, consistent with the quote I got from Precision. When I let them know what I'd paid to KC Garage Door Masters, every single person legitimately refused to believe it and confirmed that I'd been taken for a ride. Quotes in hand, I called the owner again and again gave him the opportunity to make it right before I posted this review (and told him that his decision would be reflected in my review either way). He refused and would only reiterate that I had signed the estimate and, as a result, they did nothing wrong. And to be fair, I agree with that. I'm not accusing the KC Garage Door Masters of doing anything illegal; I agreed to the price (though I wasn't happy about it), I signed the estimate, they did the work as we agreed upon, and the repair seems to be good. What I am accusing them of, however, is being offensively priced and well out of step with the market. In my view, mark-ups like these are inherently unethical. Take your business literally anywhere else, save 40-60% on an already costly repair, and don't reward this behavior.

As a homeowner, you know there are things that you are going to have to maintain over periods of…read moretime, and yet some of those things catch you off guard. Such was the case yesterday when my garage door opener gave up the ghost. I reached out to a buddy who flips houses and asked if he had a provider he liked for that kind of work and without a moment's hesitation he connected me with Royal Garage Door in Lenexa. I called to see about making an appointment and the receptionist was so very helpful in articulating the potential issues I could be facing based on my description of the failure. She set me up for a service call that very afternoon, and my technician, Jeff, arrived just a bit early. I fully expected a worst case scenario diagnosis and a hard sell for new doors and openers. Imagine my surprise when Jeff told me the doors I had were actually in pretty good shape. He talked with me about what was happening on the failed door and made some observations about the door that was still functioning. Not once did he push me to buy something I didn't need. He explained various models of openers available, and he educated me about the way springs should work and showed me where mine were compromised. In return for his excellent information, I requested new springs and openers for both of my garage doors. Jeff came back today to complete the work we discussed. His work was efficient and his explanations were thorough. I couldn't have asked for a better experience! I would highly recommend Royal Garage Door if you're looking for a service provider.

Easy to make my appointment here on the yelp app, and quick response time to my request for a bid…read moreto replace the springs in a garage door. Came out the next day, did fast work, cost exactly what I was quoted, and the work was explained to me before he left. Would definitely use again and recommend.

Paul was extremely responsive and was able to fit us in for a garage opener installation the day…read moreafter I contacted him. His price was fair and he completed the installation quickly and professionally. In addition I had a neighbor with a new opener that wasn't functioning correctly. Paul stopped by his house on the way out and helped him resolve the issue. I will recommend Paul to any neighbors and friends that need garage door service in the Northland!

Paul was who I dealt with from initial contact to final install. Based on pictures, and probably…read morefamiliarity of my Olathe neighborhood, he provided a clear quotation over Yelp and came and installed new springs in about an hour. Great service, fair price, and fast response.

Had Adam come back to fix the other spring on our garage door and did an excellent job. He's…read moreprompt, reliable, and his pricing is VERY reasonable. He's the real deal-check him out!

From the owner: Providing Garage Door and Motor Replacements in the Kansas City area! Call about our free estimates…read moreto see how we can help! P: 6206-664-0999