I called them, made an appt for 4 days later and they said they'd be here 11-3. I came home at…read more11:00 to wait. My time is no more or less valuable than others but if I make an appt, I don't want to be blown off. I call at 4:00 and the first thing they want to do is reschedule me. I'd already taken time off! They said they'd get back to me with an ETA and I didn't get anything. They really didn't seem to care so I guess they won't care about my honest review. It's not like I was asking for same day service. Professionals don't do this. If there's a problem, a professional will call you and make you aware of the problem. They didn't call. I had to call them and when they told me they'd put me on the schedule first thing the following day, I said NO! I waited 5 hours before I called. I've called another company and I'll edit this review after the work is completed. The MOORES DOORS COMPANY HAS NO PROBLEMS WASTING YOUR TIME SO DON'T LET THEM. Don't do business with people like these who don't care if they waste your time. There are better companies so use another company!

Called at noon on Sunday of holiday weekend expecting to get a voice-mail. Instead, Mark answered…read moreand was working on another door a few miles away. He showed up within the hour and fixed my door in an hour as well. I knew my torsion spring was broken but decided to take care of both while he was here. I explained that the door opener seemed to struggle some for the several months, but I was not sure the correct springs were installed by the builder. He looked at the springs and agreed that he had a larger spring that would make it easier for opener and last several thousand more openings. Mark was very quick, clean, and thorough through the whole process. He lubricated every single part on both my doors not just the one that was broken. He adjusted the chain on one opener. Then he literally adjusted every single hinge until the door was rolling smooth as ever and very little noise!! Would highly recommend him! Even heard him give out a competitors name and number to contact for someone who called out of his service area. Could have easily said he doesn't work in that area and been done.

Most useful when he recommended I buy a different brand opener. I think he got that right.read more

installation had some scratches on side trim and had small dot like areas where paint missed during…read morepainting at factory. I called them and they came right out and checked. They went above and beyond and ordered us an entire new set of doors and trim, installed as soon as shipped to them and I am a happy customer. Outstanding service

Jacob came and did a professional job of maintenance on my garage door. very knowledgeable and…read morehelpful on teaching me how to change codes. I appreciated receiving card in mail from this company offering free maintenance inspection. Jacob was efficient and was great about showing me how to maintain the door. I would definitely use this company again for future garage door needs!

Pulled up to the garage with a carload of groceries, pushed the opener and heard "doink." After…read morefiguring out which key opened the front door, I immediately called Priority Garage. The young lady who answered the phone said they could have someone out later that afternoon! What a relief! Jacob showed up within the time frame and began work at once. He did a complete inspection of our system and talked to me about our garage door usage, etc. He quickly diagnosed the issue, talked to us about options, and repaired the door. Highly recommend!

JV was able to get out quickly and did a great job repairing and tuning our garage doors. Will…read moredefinitely go to them should we need services in the future.

Super responsive which was greatly appreciated as I was stuck in my garage and needed to get to…read morework!

Highly responsive. Easy to work with. Great selection of garage doors. Would hire again and…read morerecommend to anyone who needs garage door work completed.

Serviceman Philip Marlowe came out today and repaired my garage door. He was very professional,…read morefast and reasonable. I highly recommend them and will call them again when needed. www.GarageProsKC.com

Aaron was Great to work with and did a fast excellent job fixing a Ton of problems with both of my…read moregarage doors. Highly recommend his company and his services in particular! Michael

When making the appointment a couple days in advance, I was told the exact opener model I wanted…read morewas in stock and would be on the technician's truck, so I took off work to get it installed. A1 Garage Door Service would not provide any pricing when scheduling the appointment. When the technician arrived, he didn't have the model I requested. Even more concerning, while he was still on my property, I received an email showing a "29-point safety inspection" marked as completed -- even though no work or inspection was done. I spoke with a manager who apologized and offered a $100 discount; however, they still have not provided itemized pricing. Based on the quote I received afterward, A1 Garage Door Service appears to charge very high amounts in labor and other hidden fees for a job the technician said would take about an hour. The technician was polite, but A1 Garage Door Service did not have the product they promised, refused to provide itemized pricing, and sent a false inspection report -- major red flags that led me to cancel the service.

Maze is amazing! He turned a major DIY disaster into a fully functional and tidy two door system…read more Work was done on time and as per quote. If you need garage door service from an an honest, kind professional Royalty is the real deal. I couldn't be any happier with the job.

They were fair and prompt. Their prices were not outrageous in my mind. The garage door looks good…read moreand I am pleasantly surprised at how quickly it was done