I should point out up front that this is no longer Moore Doors. They are now owned by Priority…read moreGarage Doors. That said, we were very pleased with the service we received. Jacob was quick to respond, diagnose our issue and make the repairs. He is very pleasant and detailed in his explanations. We will definitely call them back if needed.

I called them, made an appt for 4 days later and they said they'd be here 11-3. I came home at…read more11:00 to wait. My time is no more or less valuable than others but if I make an appt, I don't want to be blown off. I call at 4:00 and the first thing they want to do is reschedule me. I'd already taken time off! They said they'd get back to me with an ETA and I didn't get anything. They really didn't seem to care so I guess they won't care about my honest review. It's not like I was asking for same day service. Professionals don't do this. If there's a problem, a professional will call you and make you aware of the problem. They didn't call. I had to call them and when they told me they'd put me on the schedule first thing the following day, I said NO! I waited 5 hours before I called. I've called another company and I'll edit this review after the work is completed. The MOORES DOORS COMPANY HAS NO PROBLEMS WASTING YOUR TIME SO DON'T LET THEM. Don't do business with people like these who don't care if they waste your time. There are better companies so use another company!

I've had him install one garage door opener and then did the other door , knew the make and model…read moreand even gave us a free outside keypad . Very nice to talk with trusted him to install second one without being around . We can work with electrical plumbing build a garage but something need to be done right by a professional and garage door openers is not us

I can't even tell you what a great experience it was working with Zach. I called, panicked, but…read moreseeking a second opinion and he was there within a few hours. I was afraid my door was done for (like the first company I contacted had said) but he got the job done the same day and did a little extra maintenance as well. I'm so happy I found this company, the total price was a long shot from my first quote and I'll be using him every time from here on out!

As a homeowner, you know there are things that you are going to have to maintain over periods of…read moretime, and yet some of those things catch you off guard. Such was the case yesterday when my garage door opener gave up the ghost. I reached out to a buddy who flips houses and asked if he had a provider he liked for that kind of work and without a moment's hesitation he connected me with Royal Garage Door in Lenexa. I called to see about making an appointment and the receptionist was so very helpful in articulating the potential issues I could be facing based on my description of the failure. She set me up for a service call that very afternoon, and my technician, Jeff, arrived just a bit early. I fully expected a worst case scenario diagnosis and a hard sell for new doors and openers. Imagine my surprise when Jeff told me the doors I had were actually in pretty good shape. He talked with me about what was happening on the failed door and made some observations about the door that was still functioning. Not once did he push me to buy something I didn't need. He explained various models of openers available, and he educated me about the way springs should work and showed me where mine were compromised. In return for his excellent information, I requested new springs and openers for both of my garage doors. Jeff came back today to complete the work we discussed. His work was efficient and his explanations were thorough. I couldn't have asked for a better experience! I would highly recommend Royal Garage Door if you're looking for a service provider.

Easy to make my appointment here on the yelp app, and quick response time to my request for a bid…read moreto replace the springs in a garage door. Came out the next day, did fast work, cost exactly what I was quoted, and the work was explained to me before he left. Would definitely use again and recommend.

Paul was extremely responsive and was able to fit us in for a garage opener installation the day…read moreafter I contacted him. His price was fair and he completed the installation quickly and professionally. In addition I had a neighbor with a new opener that wasn't functioning correctly. Paul stopped by his house on the way out and helped him resolve the issue. I will recommend Paul to any neighbors and friends that need garage door service in the Northland!

Paul was who I dealt with from initial contact to final install. Based on pictures, and probably…read morefamiliarity of my Olathe neighborhood, he provided a clear quotation over Yelp and came and installed new springs in about an hour. Great service, fair price, and fast response.

Paid in full for 2 garage doors and labor in June 2022. Has not responded to calls or texts since…read moreJuly and has declined requests for a refund. His website is not real and his online profile lists having an A+ BBB rating, but is not BBB accredited. He did great work for us previously - appears to have taken our money and run.

We had a really good experience with Nick. He followed through on the day/ time he said and texted…read morein advance to let us know arrival time. He also spent the time to explain and answer questions.

Great communication. Easy to schedule. Arrived on time and finished the job in a timely fashion…read more Friendly and great work at a great price!

JV was able to get out quickly and did a great job repairing and tuning our garage doors. Will…read moredefinitely go to them should we need services in the future.

They came out with their truck and arrived earlier then they said , which was a good thing. He…read moretexted me saying it would be earlier if that was okay. I was home this morning so yes it was. Now about the garage door issues. We had purchased a new door and he installed it , with no issue in our existing tracks and with our existing opener. So that was a huge plus. Not an overly complicated task but completed on time and within what he said it would cost. Wife is pleased and so am I .

they were a no call . I had an appointment set up in the afternoon and they said they would call 30…read moreminutes before they arrived. At 2:45 I called to verify they were still coming and he said yes between three and five they would call 30 minutes before arriving. They never called. They never showed up and they never called the next day to follow up.

My new garage door opener is top of the line. Everything was explained to me and installed before…read morethe installation specialist left. I highly recommend this company.

No call back , left me hanging . Ask me a question, i responded yet no response for days now ...read more