I called them, made an appt for 4 days later and they said they'd be here 11-3. I came home at 11:00 to wait. My time is no more or less valuable than others but if I make an appt, I don't want to be blown off. I call at 4:00 and the first thing they want to do is reschedule me. I'd already taken time off! They said they'd get back to me with an ETA and I didn't get anything. They really didn't seem to care so I guess they won't care about my honest review. It's not like I was asking for same day service. Professionals don't do this. If there's a problem, a professional will call you and make you aware of the problem. They didn't call. I had to call them and when they told me they'd put me on the schedule first thing the following day, I said NO! I waited 5 hours before I called. I've called another company and I'll edit this review after the work is completed. The MOORES DOORS COMPANY HAS NO PROBLEMS WASTING YOUR TIME SO DON'T LET THEM. Don't do business with people like these who don't care if they waste your time. There are better companies so use another company! read more

Called at noon on Sunday of holiday weekend expecting to get a voice-mail. Instead, Mark answered and was working on another door a few miles away. He showed up within the hour and fixed my door in an hour as well. I knew my torsion spring was broken but decided to take care of both while he was here. I explained that the door opener seemed to struggle some for the several months, but I was not sure the correct springs were installed by the builder. He looked at the springs and agreed that he had a larger spring that would make it easier for opener and last several thousand more openings. Mark was very quick, clean, and thorough through the whole process. He lubricated every single part on both my doors not just the one that was broken. He adjusted the chain on one opener. Then he literally adjusted every single hinge until the door was rolling smooth as ever and very little noise!! Would highly recommend him! Even heard him give out a competitors name and number to contact for someone who called out of his service area. Could have easily said he doesn't work in that area and been done. read more

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I should point out up front that this is no longer Moore Doors. They are now owned by Priority Garage Doors. That said, we were very pleased with the service we received. Jacob was quick to respond, diagnose our issue and make the repairs. He is very pleasant and detailed in his explanations. We will definitely call them back if needed. read more

Contacted Mark at 7:30 Monday evening to report a malfunctioning garage door opener (clicking sounds on chain drive and door not completely closing). Stated he would be out Tuesday. Received a call stating he would arrive in 30 minutes. Mark inspected and found 'bird's nest' material wrapped around the garage door opener gears which made sense being we had found a bird's nest on top of our opener months ago. He inspected all components of the garage system, greased, oiled and tightened all screws within the system. Mark is a very personable and professional individual whom is very garage door knowledgeable. Highly recommend. read more

I'll add another reviews- Mark walked me though my issue by phone, diagnosed it, and told me who to call to fix it because they'd have the parts necessary and he did so with no charge. He's my go-to when it comes to my garage, and he should be yours. The guy is a gem. read more

Mark just left our house and it is 8:30pm. We thought we were headed to a whole new door after an incident. Mark came in and within two hours fixed everything and our door runs more smoothly than it did before. He mentioned that he has been doing this for over 40 years! So thankful for his expertise and it was a HUGE relief that he saved us so much!!! Don't hesitate, just call him!!! read more

We had Moore's Doors out to replace the operating systems on our garage doors along with a bit of additional work. We were highly pleased with the ease of making an appointment along with the very pleasant and professional technician. I know we will continue to use their services for any future work. read more

No respect customer appointments they let me stuck in the house all they didn't show up

I was calling around to get quotes for a sensor issue and received various prices for service call + repair. Then I spoke with Mark. He asked a couple of questions and advised me to try a simple fix myself before calling for service. I followed his instructions and solved the problem in just a couple of minutes. The result was saving $100+ and a lot of time. This guy is a class act that cares about helping people and doing the right thing. I would recommend calling him for his honesty and selflessness. read more

I found Moores Doors from Yelp reviews. I called Mark this past Monday a.m. and he stated he will try and come out same day for an estimate. Mark called and then came over Monday afternoon. He spent 2 hours here and was amazing. I thought I may have needed a new garage door opener BUT Mark stated "Why buy something you don't need". He adjusted the garage door, added a few parts and a Little over $200. later the garage was repaired to More than my liking. I would highly recommend Moores doors. Mark is very honest and made sure he found each and every issue with the Garage door. He is very well qualified. Thank you Mark for your honesty and Great work. read more

The best! I wouldn't consider any other company after working with Mark. His knowledge, service and expertise is above and beyond!! After getting estimates for crazy amounts from other companies who told us the garage couldn't even be fixed, Mark got our garage in working condition so we had some time to make a considered decision about a new door. I wish I could give him 10 stars!! read more

I called at 9 and my garage was fixed by noon. It cost about $200 I don't know if that's the going rate but to be out and fixed in 3 hours that's worth the peace of mind imo. My wife said to give him 12 stars so take that into account! read more

Very happy with the service provided. We would highly recommend! We had a garage door opener installed. Both of the openers close so much better now and are much quieter. Reliable and quality service. read more

Wife came home around 5:00 pm this evening and said the garage door fell down. Contact Mr. Moore and he was at a another location. He promised to come by later. Showed up on cold 3 degree night as promised and fixed the failing door. read more

Prompt, courteous and knowledgeable. Mark does quality work at a fair price. This is my second time using Moores Doors (another original garage door spring broke) and he came right over on one of the hottest days this summer, had the door running in a short time. Excellent service, highly recommend! read more

Mark knocked my expectations outside the park!!! Im resisting calling anyone for weeks about my busted garage door because all I heard was how replacing a spring is $500 or more and no one had any good experiences to Share. I called Mark based upon previous Yelp reviews and the great experiences others had shared and I must say he did not disappoint. I've already referred him to a neighbor, just because I've been late posting this review. EXPECT FROM MARK: Kindness, Service Minded, Honesty, and Timely Service. read more

Mark answered the call right away and fixed our garage door springs the same day we called. He did the job for half the cost of what Overhead Door estimated and even did extra cleanup on our other garage door for no extra charge. He did a great job. read more

Prompt, honest and effective. Fixed my garage door problem in minutes, super economical. I'll never call anyone else.

Great honest service. Direct contact and he does the work himself. Very experienced.

Very nice gentleman who unfortunately doesn't service the Lee's Summit area, even though when prompted Yelp had him listed. I called him and he was very kind and, at least, heard my issue even thought he couldn't service my home.He gave me an inkling that it's an easy fix and shouldn't cost much. He also provided me with someone he recommended. If my house had wheels I would push it across the state line to get him to fix my garage door cable issue. read more

I had an issue at a rental house of mine on a weekend and called the top name on the yelp list. I found out he's on top for a reason. He showed up within 90 minutes and fixed the issue on the spot. Will use again. read more

Excellent service! Within 1and1/2 hours of calling I had my broken spring fixed. Great to support a local company. Highly recommend this company! read more

Our garage door spring broke this morning. We called him at 7pm and he came right away to fix our garage door. He even let my husband watch the process so he could learn a little bit (my husband likes to learn fix things). He worked on about 2 hrs, and now our garage door works great. for the time spend and the parts etc, his price is very reasonable. We highly recommend! read more

Mark came out when he said he would, repaired damage from broken springs/cables, and left the door running smoother and quieter than it has since the day of its installation. And he charged a small fraction of the quote from a bigger-name company that would have exceeded the cost of a new door. I can't recommend Mark highly enough. You do need to be ready with cash or check, no credit cards, but the outcome is definitely worth it. I wouldn't put much stock in the prima-donna comments here from people who apparently wanted things done right now, for free. read more

I Called this guy first thing in the morning at 8:00 am for a maintenance job, he said he'd come out on the same day, but refused to give an ETA other than in the afternoon. He didn't show up all afternoon and by 4:40pm I called him asking if he'd still come, he said he'd head my way next, I told him come right over I'm waiting for you. At 5:30pm I missed a call from him and got a voice message saying he's on the way. When I called him back 20 minutes later, he was angry at me for Not picking up and wasting his time!! When I told him, I told you to come right over, his angry words were: "I just pissed half hour waiting for you" and he hung up the phone on me. Just bad customer service. Avoid the headache read more

A spring on one of our doors broke. After first calling the big-name company that installed the doors years ago, and getting a quote of $300 per door -- and not able to do for two more days, found Mark and Moores Doors in Yelp. He did it that day and both doors at about 40% less. It's obvious he knows what he's talking about, plus he took the time to clean the rollers and fix an issue with the opener...without adding to his original quote. I hope we don't need him again but he'd definitely be my first call if something goes wrong with a garage door. read more

Yeah, garage doors are just supposed to work, aren't they? So I had no idea what to do when mine broke. Mark came out the same day I called, told me what was wrong, and fixed it for a reasonable price. He loses one star for not being able to take any kind of electronic payment -- cash or paper check only. I understand not wanting to take credit cards, but it's silly to not be set up to take GooglePay or the like. read more

Mark came right away and fixed my issue at a reasonable price. a good person. Professional work!

Wow! I'm impressed with the service for sure. Mark was highly knowledgable and even foxes some other issues with the door for no extra charge. He was at my house in 2 hrs after I called! I highly recommend Moore's doors. I won't hesitate to call if ever needed again. read more

I don't usually write a review, but I had an interaction today and it left me flabbergasted especially since this business had received so many positive reviews on yelp. I call Moores Doors and Mark answered, I told him I wanted to make an appointment to have my garage door repaired. He asked what was the garage door doing? I stated that the garage door would go down and then it would come halfway up and stop leaving the door halfway opened. He told me that I needed a new garage door opener or I have the option of getting a new electronic panel. I ask if he was sure I said because the last time that something similar to this happened the sensors were off. He told me that he didn't want to waste his time nor my money by coming out. And it would be best for me to purchase a new garage opener (he asked how old it was I said I guessed it was around 20 years old because that is the age of the house, he stated that they are old meant to last about 10 years and he suggested I purchase a Chamberlain) which would be around $200 or so, and that he could install it for $200 or the place that I purchased the opener from may have someone contracted to do the install for me. I was in shock that someone who repairs garage doors would not at least come and look at the door, but diagnose the problem over the phone without seeing the actual door. So I decided to search the Internet about the problem that I was having with the garage door and see what possible solutions were out there (to see if what Mark said was true). No where In my research did I come across what Mark said but I did come across several videos on what to do to solve my problem. So once I got home from work, I tried the different methods that were suggested online. Lo and behold the first one I tired worked, and now my garage door is working perfectly and it took less than five minutes. I wanted others to be aware of my experience, so that if they are given the same suggestion that they at least speak with another garage door company or go to the Internet and look for possible solutions. read more

Hey I called Mark cause of all these great yelp reviews !! He's the real deal, honest, quick to respond, and a fair price. Fixed two of my doors the day after I contacted him, didn't try to sell me things I didn't need and got everything done in around an hour. Doors are working great and I'm happy to add my five star review for Mr. Moore !! p.s. he's also a nice guy read more

I have to give a shout out to Moore's Doors!! Mark was able to come out on short notice as my car was stuck in the garage with the door shut due to a broken spring. Mark is so nice and honest. He repaired the spring and also replaced parts to extend the life of both of our garage doors. The repair costs were very reasonable and Mark was great to work with!! read more

5 stars all day for Mark Moore. A quality service man who will not stop until he and you are happy with the repair. I had high expectations going into my garage door repair, and he shattered them. I'm happy with the work, the rates are very fair for someone of his expertise, and I would recommend his services to anyone looking to have anything done with their garage door. I couldn't be any happier, ever since I bought this house it feels like I'm always having to have stuff serviced, but I keep getting lucky with good contractors. I hope this luck continues, but again if you need garage door work done this guy is aces. read more

I appreciated that Mark showed up wearing a mask and kept it on during the install of a new garage door opener. Everything happened as promised and for the price estimate made. Extremely pleasant experience. Checked and adjusted our other door openers for no additional price. Great, very efficient service for a reasonable price. Highly recommend Mark. read more

Mark came out to repair my garage door about a month back and I decided to give him a call after seeing all the positive YELP feedback here. Mark came to the house as scheduled and was on time and quickly got to work assessing the situation and had a bid for us before he got started on the work. Turns out the rollers were broken and a support was missing that should have been installed by the builders but oh well. Here's the best part: he came back right after he left for a follow-up question I had regarding the safety-eyes. I really appreciated that--Mark cares about his work and stands by what he does. read more

All around great experience! He came out on short notice and even adjusted the drive belt for no additional cost!

Mark came out to replace our garage door springs the same day I called. Very professional and fast! Definitely recommend this company.

We had a number of issues with a garage door after purchasing our last house and Mark Moore went above an beyond to get both doors working. Responds quickly and included fixes not originally discussed once he got started without an extra charge. He is professional and his work is excellent. read more

Mark is great to work with, he tries to help you fix the problem if he can over the phone, so he doesn't charge you for what you can fix yourself. When we decided we couldn't resolve the issue ourselves he came out quickly assessed the situation and immediately corrected the problem and made sure everything was working as it should be. read more

Great experience! I had a commercial roll up door unable to close on a cold windy winter day. I called in a service request mid morning on a Friday with another garage door company. By late afternoon when I checked on my service request, I was told they won't be able to get to my building until after 4pm which would put me into overtime hours. I immediately Yelped garage door repair and found Moore's Doors. Mark Moore was here in minutes & had my door repaired quickly. His fee was more than reasonable and he was a pleasure to work with. I highly recommend Moore's Doors if you need quick, friendly, reasonably priced garage door repair work. read more