I called them, made an appt for 4 days later and they said they'd be here 11-3. I came home at…read more11:00 to wait. My time is no more or less valuable than others but if I make an appt, I don't want to be blown off. I call at 4:00 and the first thing they want to do is reschedule me. I'd already taken time off! They said they'd get back to me with an ETA and I didn't get anything. They really didn't seem to care so I guess they won't care about my honest review. It's not like I was asking for same day service. Professionals don't do this. If there's a problem, a professional will call you and make you aware of the problem. They didn't call. I had to call them and when they told me they'd put me on the schedule first thing the following day, I said NO! I waited 5 hours before I called. I've called another company and I'll edit this review after the work is completed. The MOORES DOORS COMPANY HAS NO PROBLEMS WASTING YOUR TIME SO DON'T LET THEM. Don't do business with people like these who don't care if they waste your time. There are better companies so use another company!

Called at noon on Sunday of holiday weekend expecting to get a voice-mail. Instead, Mark answered…read moreand was working on another door a few miles away. He showed up within the hour and fixed my door in an hour as well. I knew my torsion spring was broken but decided to take care of both while he was here. I explained that the door opener seemed to struggle some for the several months, but I was not sure the correct springs were installed by the builder. He looked at the springs and agreed that he had a larger spring that would make it easier for opener and last several thousand more openings. Mark was very quick, clean, and thorough through the whole process. He lubricated every single part on both my doors not just the one that was broken. He adjusted the chain on one opener. Then he literally adjusted every single hinge until the door was rolling smooth as ever and very little noise!! Would highly recommend him! Even heard him give out a competitors name and number to contact for someone who called out of his service area. Could have easily said he doesn't work in that area and been done.

As a homeowner, you know there are things that you are going to have to maintain over periods of…read moretime, and yet some of those things catch you off guard. Such was the case yesterday when my garage door opener gave up the ghost. I reached out to a buddy who flips houses and asked if he had a provider he liked for that kind of work and without a moment's hesitation he connected me with Royal Garage Door in Lenexa. I called to see about making an appointment and the receptionist was so very helpful in articulating the potential issues I could be facing based on my description of the failure. She set me up for a service call that very afternoon, and my technician, Jeff, arrived just a bit early. I fully expected a worst case scenario diagnosis and a hard sell for new doors and openers. Imagine my surprise when Jeff told me the doors I had were actually in pretty good shape. He talked with me about what was happening on the failed door and made some observations about the door that was still functioning. Not once did he push me to buy something I didn't need. He explained various models of openers available, and he educated me about the way springs should work and showed me where mine were compromised. In return for his excellent information, I requested new springs and openers for both of my garage doors. Jeff came back today to complete the work we discussed. His work was efficient and his explanations were thorough. I couldn't have asked for a better experience! I would highly recommend Royal Garage Door if you're looking for a service provider.

Easy to make my appointment here on the yelp app, and quick response time to my request for a bid…read moreto replace the springs in a garage door. Came out the next day, did fast work, cost exactly what I was quoted, and the work was explained to me before he left. Would definitely use again and recommend.

The team sent out to our location was very professional! Extremely detailed, very proactive, and…read moregreat attitudes! It's very rare that you are in better spirits after your door repair tech comes out lol. For us, the main thing was communication, and not once did we feel a lack of or that the communication was lost. They were called in for a metal framed door but also assessed the garage door and gave input as to how to proceed with its future maintenance! This is a win win for all!

The spring to our garage door broke Saturday morning. Husband called for emergency service because…read morewe cant get our cars out. Left message, no one called back. Called again Sunday morning. Second message, asked for a callback. Waited all day Sunday. Nothing. Husband and I got a very heavy door up together so we can get cars out. It's now Sunday night. Still never heard back from them. Guess "emergency" means different things to different people but "SUPERIOR" is definitely not what this company should claim to be.

Paid in full for 2 garage doors and labor in June 2022. Has not responded to calls or texts since…read moreJuly and has declined requests for a refund. His website is not real and his online profile lists having an A+ BBB rating, but is not BBB accredited. He did great work for us previously - appears to have taken our money and run.

We had a really good experience with Nick. He followed through on the day/ time he said and texted…read morein advance to let us know arrival time. He also spent the time to explain and answer questions.

We live in Lawson, And called them and the woman we talk too was very nice. She schedule us for the…read morenext day in the afternoon. The main spring above the door snapped in half and the cables was shot and so was the bearings and the pipe as I call was warped. Well, the next day came around got a call from the nice lady. and asked me if ok if tech showed up right on time! I said sure! He got here and look what was wrong and did a excellent explaining what he was going to do, and how long it would take him. which was about an hour. And by golly he was done in about that time frame. The only thing I can say bad, is they are pretty pricey. 1200 plus Dollars. they have a military discount. But no senior citizen discount.

Dylan from Priority Garage Door / Anytime Garage Door did an excellent job. I needed a bolt put on…read moremy spring bracket and Dylan did it in a very professional manner and had a great attitude. His attention to detail and knowledge of his profession was apparent. Prompt, courteous and professional. Competitive pricing and I highly recommend.

Called on a Friday afternoon about my broken spring, they came over a couple hours later and it was…read morefixed in about 20 minutes. Couldn't ask for more!

Mike sent Matt & Curt to install a new motor with wireless remote controls. They were timely,…read moreefficient & affordable. We'll use Diamond Doors again when needed in the future.

I purchased a highly rated Chamberlain garage door opener at my south OP Home Depot to replace my…read moredefective, 23 yr old Craftsman opener. HD offered an $87 installation with purchase of any garage door opener, so I jumped on it. I'm happy I did because I received the first rate services of AGDS. They contacted me quickly, and the install was scheduled within two days (thanks, Dave). The installer was knowledgeable, and it only took one hour to get my new, much quieter, garage door opener, outside keypad, inside button and door close sensors working perfectly (thanks, Rob). Excellent!

Arrived the next day, quickly assessed the problem and replaced the faulty part. Rob was…read moreprofessional and friendly. Highly recommend!

JV was able to get out quickly and did a great job repairing and tuning our garage doors. Will…read moredefinitely go to them should we need services in the future.

Super responsive which was greatly appreciated as I was stuck in my garage and needed to get to…read morework!