They were great with communication showing up when they said they would test testing the water…read morebefore and after. Everyone I dealt with was very professional and I now have better water.

Great system and service. Quick response to questions. Great value for top quality equipment.read more

After having a bad experience with another provider I contacted Bruce McKay and had an amazing…read moreexperience. The office staff was professional, polite, and helpful at every step. I can't say enough good things about how this process went. I highly recommend this company.

Victor, from Bruce McKay pump and well Service, did a wonderful job fixing my pump for my well. He…read morewas efficient, showed up on time and worked diligently until the project was done. He went above and beyond. I would definitely use this company again. A++

OUR technician's name is Luke. This young man is so professional, efficient with good manners…read more . Luke is an asset to any Company.

My experience with hoffman was great , the installer Jesus did and excellent job and was as very…read moreprofessional

I wasn't aware there was new management (SPARKS office) after the pandemic. We scheduled a water…read morefilter replacement, and I was informed over the phone that the service fee was $140, plus the cost of the filter. Based on our prior experiences, we assumed they had increased the service fee from $99 to $140. Previously, we paid a total of $169 ($99 service fee + $70 for the filter), which included a courtesy system check as part of the $99 service call. Now, they've billed me $430--absolutely shocking and a complete rip-off. To make things worse, the filter costs less than $40 on Amazon. The new management was deceptive and not transparent during the call when we made the appointment. VERY DISAPPOINTED. I will no longer be using this company--scam - stay away from these people! There are other companies can come and help for lower price if you decide to change water filter or you can do it yourself. Will cost only less than $40 or the max $50.

Installed out water softener. Great staff and friendly install. Professional knowledge and…read morehelpful!

Outstanding job pro plumbing! Everyone was amazing in an emergency! With high stress of a sudden…read morepipe burst Charlie, Jay and the pro plumbing team has been amazing to work with. Efficient, organized, talented and inspiring work ethics.

Jose did a great job, came out the same day and was fast, even called when he was almost to my…read morehouse. I highly recommend.

Chalking and install of 4 shutters most reasonable quote, on time and helpful…read more Good value. Would contact again.

Aaron was great, finished product is excellent, it is refreshing to see the results of a skilled…read morecraftsman.

The only way to describe West Coast Pump and Well is AMAZING!…read more I was searching for a well company to do a well inspection and water test on a plot of land that had a well on it but it hadn't been used in decades. I read reviews and chose West Coast over MacKay and I couldn't be happier with the service at West Coast. Beau was the well technician that came out and he's also the owner. He was so helpful! I had never had a well before so he explained everything very clearly and when the water sample came back, he called me to explain the results. He also gave me a quote to get the well operational. Once I closed on the land, I immediately called Beau back to schedule an appointment to get the well running and electrical cleaned up. I will be a returning customer and encourage anyone needing well related work done, to reach out to West Coast!

Great service and when problems do arise they are resolved immediately and professionally would…read morerecommend to anyone for sure

A family friend recommended BigHorn Plumbing, and since they're based out of Carson City, we…read morehonestly didn't expect them to make the drive out to Fernley--but they absolutely did, no problem at all. There is a $96 assessment fee, but we ended up signing up for their membership plan (which breaks down to about $1/day), and it completely made sense. The membership includes a free annual whole-house inspection plus a water heater flush--so it basically pays for itself. As an added bonus, the assessment fee was waived, which made the decision even easier. Jaret was fantastic. He gave us a heads-up when he was on his way, arrived right on time, and was professional and easy to talk to from the start. He walked us through a few different options, explained pricing clearly, and within about an hour we had a brand new irrigation backflow installed. What really stood out was that he didn't just finish the job and leave--he took the time to show us how to properly winterize everything, which we truly appreciated. Also want to give a shoutout to Lisa in customer service--she was incredibly helpful, patient, and got us scheduled for the very next day. The whole process from start to finish was smooth and stress-free. Between the responsiveness, transparency, and quality of work, we couldn't be happier. Highly recommend BigHorn Plumbing--definitely a company that values both service and customer care!

Had a leak in my disposal. Repaired by Bighorn. That also repaired my water filter. Nice job…read more Cleaned up after themselves.