Had to replace my pool pump motor. Reached out to some other pool service companies but Aguilar…read moreseemed honest and willing to help. They did a great, professional, job. I will definitely use them again when I need help.

Contacted this pool company about my pump that stopped working. Rickie responded and he was…read moreextremely knowledgeable. He made this frustration process simple and painless. His staff are polite and respectful. Great company, great customer service. Definitely recommend them and definitely will call them again.

We had our pool built by Premier Pool & Spa in Vacaville and the overall experience has been…read moreexcellent. Starting with Jordan who helped us with the design and listened to everything we wanted within our budget. The build quality speaks for itself, but what also sets them apart is what happens after the project is done. Jason has been consistently professional, responsive, and reliable. Anytime we've had a question or needed support, he's quick to respond and makes sure things get handled. That level of follow-through gives us a lot of confidence that we're taken care of long-term. He represents the company extremely well and sets a high standard for customer service. If you're considering a pool project, I'd absolutely recommend Premier Pool & Spa Vacaville.

We are so happy we went with Premier Pools for our backyard. Jordon was our designer, and right…read morefrom the start of our journey, he was easy to communicate with, friendly, and was really willing to work together to find the perfect design. The entire process was timely and well communicated with us with full transparency across the whole process. We really love how it turned out and would highly recommended them to anyone looking to build or repair a pool.

I brought my Polaris Sport to Leslie's Pool Supply due to an error code. They told me it needed a…read morenew power cord, gears, and motor--essentially that the entire unit was bad. Based on their "diagnosis," I spent $1,500 on a new cleaner. Weeks later, I opened up the old unit myself and found it had never even been touched--no screws removed, no cover taken off. The gears were in perfect condition. After airing out the memory board, it powered right up and worked perfectly. It was clear they never did any real troubleshooting. Just a surface-level "diagnostic" and then a recommendation to replace everything. How about actually investigating the problem and trying to save the customer some money? Instead, they took the easy way out--and I paid for it. Hugely disappointing and not the kind of service I expect from a professional shop.

I needed a new Jandy filter basket that has been discontinued as well as a Jandy canister drain…read moreplug that broke - both of these parts are critical to the functionality of the pool pump and I have to get these parts. I went online to Amazon and bought and returned parts that I thought would work and they were To short or the wrong size - I went into Leslie's and the manager named Amy super friendly and gave me her undivided attention making me feel I was the most important person when it finally became my turn in line. She located the parts I needed and was SO generous with her time to even go out of her way to show me substitute options that saved me over $125 - if you own a pool come see Amy. This was not catching her on a good day- Ive been coming to this location and they are so knowledgeable but Amy makes me a devoted customer for life - thank you Leslie for giving us Amy

I do not recommend this store. they're rude and do not…read moregreet potential customers. They do not get up from their phone and then they had the audacity to close the door behind us. How rude I can see why all your reviews are several years old because anything recent would just be a disgrace....

My husband and I purchased a full BBQ smoker set, two high back deck chairs and pillows. The…read moresuperb quality of the products at this store is one reason we enjoy visiting. We had a slight issue with one of the components of our BBQ smoker. Kendall assisted us by working with the manufacturer to rectify the issue. Both the manufacturer, Big Green Egg and Kendall stood behind the product and followed through to completion to ensure a satisfactory solution. I plan to only purchase needed products from this store in the future due to their dependability in servicing items purchased. Kendall's joy in her job is evident in the way in which she keeps an open communication going from start to finish, the friendliness with which she treats her customers and her dedication in fixing any issues.

We hired Balance Pool Care to replace our previous pool guy and undue the disaster that he left…read more Our pool never looked so bad, but Alex from Balance Pool Care was confident that he could make it right. Sure enough, after some treatment, the pool finally started to get back into shape and finally looked as good as new (see before and after picts). Green to Clean wasn't the only reason that our HOA picked Balance Pool Care. After interviewing a few pool vendors, it was clear that Alex knew more then the others and noticed details that need to be addressed that the others didn't catch. Commercial pricing is a challenge, but Alex is taking good care of our pool and making sure that everything is in proper working order. I'm especially satisfied with the Pool Reports after each visit and Alex's efforts to keep us informed of the work that he's doing. Alex is honest, fair, and friendly yet professional. You can't go wrong with Balance Pool Care!

I contacted Balance Pool Care after my previous pool company left my pool looking like crap! There…read morewas sand or dirt coming from somewhere and we couldn't figure it out! After a lot of trouble shooting Alex found the issue, saved the day and made my pool sparkle like never before! So happy! Highly recommend

I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

Excellent service. Immediately identified the problem and told me what part I should buy.read more

So here we are. Jacuzzi all of a sudden stops working. Our regular Pool guy looks at and says it's…read morebeyond him. We gotta call somebody. When I asked him for a recommendation without hesitation, he said call spas and Moore. I called Doug that night. He called me back. I told him what the problem was. He explained what they can do and how they do it and he sent one of their guys out the following morning, Pablo. Pablo came on time explained what was wrong. How it needed to be fixed and fixed it. They are efficient. They explain what is needed and they fix it. I would call these guys in a heartbeat. Thank you, Doug and Pablo.

SCAM. The man who runs the company went completely MIA after first month of payment…read more It started off rocky the first week, he assured me he would be there on a certain day of the week didn't show up, but did come the next day which put me back at ease. The following week he did the same thing ... then didn't show up the last two weeks of the month. I had to text and call him multiple times to asks any happened and get a response - he assured me that he would reimburse me on the following months payment .. then went completely MIA. It is Christmas time with rain and it didn't give me time to get quotes.

I signed up for this pool guy he came did service the month of July 2025 I have attached the…read morepictures for the ones who's is going to sign up for Payless poops and Aqua Features , and all of sudden he canceled the service without father notice so that I can find another pool guy to serve my pool , my new Tenant text me the pictures the pool shows all kind of algae and dirt which they can not use the pool . Before you want to go with this guy make sure read this review. Or check my pools pictures, plus he is treating me in text messages to my cell and asking $50 more , please be aware this guy , he has zero customer service .

Don is.very knowledgeable and committed to take the time and share his insight to have clarity of…read moremy project. He evaluated my property/pool of adding pool heat. I was well educated after going with different options, their challenges and pros and cons and his price was very reasonable based on the scope of work.

Don and the service tech were nothing but professional and courteous. did exactly what they said…read morethey were going to do and then some . very good work. would highly recommend.

JCW Construction did a fantastic job with our pool. We had to wait months for our permit, but once…read morewe received it our pool was completed in 8 weeks and we love it. Jason and his crew were always professional and a pleasure to work with. I highly recommend JCW Construction for your pool project! A big thank you to Jason and his team for making our lifelong dream a reality.

JCW does fantastic work. I'm in the business of construction so I know finding good and honest…read morecontractors are hard to come by. I did my pool right after Covid times and everyone was charging triple the cost and I was hearing horror stories of people waiting a year for their projects to be completed. After interviewing a few pool contractors and getting multiple bids I knew JCW construction was the company to hire. Not only was he the most knowledgeable but the most affordable contractor. Jason the owner knows what he's doing when it comes to pools. I showed him exactly what I wanted and he designed and built it exactly the way I wanted my pool. I also gave him a 3 month time line and he met the time line. I was very happy about that. Another thing that stood out to me is when I asked for references, Jason sent me about 15 references to call within minutes. EVERY SINGLE PERSON SAID THE SAME THING HE DOES GREAT WORK. I was sold after that, I have recommended many of my friends and family to JCW construction.