I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

I'm giving four stars because the initial service and the actual work were great, though the…read moreadministrative side was a bit of a hurdle. ​The Pros: The initial communication was fantastic. They were incredibly helpful in walking me through the details and getting everything sorted at the start. The work they did on the pool was also high quality, and I'm very happy with the results of the service itself. ​The Cons: I'm knocking off one star due to some communication and paperwork delays. There were issues getting the waiver paperwork sent over, and it took longer than expected to receive the final invoice. I was also told I would receive a referral for a repair contractor but never heard back on that front. ​Overall, they do great work and the first impression was excellent--if the back-office follow-through were a bit faster, it would be a five-star experience!

We've been using Wrigley's for 4 years and have always been satisfied with their services. Shane is…read moreresponsive and the techs that do the weekly service are thorough. Never had any issues.

Pool Guyz did well to make my pool go from green to blue. Great service and professionalism. They…read morethroughly explained what and how they are going to clean and how long does it take. Overall great work and very much satisfied.

It started out needing pool service to what appeared to be a clogged suction line. After contacting…read morethe Pool Guyz, Mark the owner came out to diagnosed the issue. The issue was fixed and that was great. Although Mark did not smile once, he fixed the issue and that was the initial reason for the call. However, the problems happened after that. We started receiving multiple invoices for services we did not agree nor receive. Which was for a monthly maintenance at $110. Plus we were charged for this plastic skimmer guard that he took the liberty to put in the skimmer as an added bonus apparently, "since he might have another one in the truck" so my wife was told. I had to leave and came back before he left. Like I said earlier, he fixed the issue... which as a business owner myself, is the goal. However, when you start receiving many invoices for services not performed or pool equipment never authorized... it can get a little annoying. I called the owner Mark and he was understanding and mentioned to Venmo the amount for the said item. Sent Venmo info, however we never received offer made by him. The emails I believe have stopped. I really wasn't going to write a bad review, but after not honoring what you say as a business owner, No Bueno!

We had such a great experience! From the very beginning, they were incredibly professional and took…read morethe time to go over everything with us in detail. They answered all of our questions and made us feel completely comfortable, especially as first-time pool owners. They did an amazing job, and we truly appreciate the time and care they put into everything. Thank you so much! We're so glad we found you guys and would highly recommend you to anyone!

I went with this place because of the good reviews and they were not wrong. They just finished…read moreinstalling my new pool filter and did a great job! They also fixed all the leaks. Ask you Ivan, he's great

Great team and fairly priced. The DPSS has been taking care of my pool and spa for years and have…read moreprovided excellent service. They have also done some upgrades at fair prices. I couldn't be happier with my pool service team.

David from Creekside Pool Service is an absolute gem. After resurfacing our pool, we had no idea…read morehow important it was to properly restart and balance the chemicals--and thankfully, we found David. From day one, he went above and beyond. Not only is he incredibly knowledgeable, but he took the time to explain everything in a way that actually made sense. You can tell he truly cares about doing things the right way, not just getting the job done. What really sets him apart is his follow-through. Even after the service, he made himself available for questions and continued to guide us--something you just don't see often anymore. That level of care and responsiveness is rare. If you want someone who is reliable, professional, and genuinely invested in helping you, David is your guy. Our pool looks amazing, and we have total peace of mind thanks to him. Highly, highly recommend!

David does a wonderful job keeping our pool clean. He is very responsive and professional. I…read morerecommend!

I've had a pool for five years and have worked with several pool companies during that time. No one…read morecomes nearly close to Daniel. Daniel is the owner, and his level of knowledge, dedication, consistency, and hard work is unmatched. I've only been working with him for the past few months, but it has been by far the best experience I've had in this industry, and I've had quite a few. He is incredibly reliable, detail-oriented, and clearly takes pride in his work. Everything is handled thoroughly and professionally every single time. Cristian, who works with him, is polite, respectful, efficient, and a hard worker. He does an excellent job, and it really speaks to the standards of the company. If you're looking for a pool company, don't look any further. You will not find anyone better than this. Highly recommended.

It's been great to work with Daniel. They are consistent and reliable. Highly recommend.read more

I contacted Balance Pool Care after my previous pool company left my pool looking like crap! There…read morewas sand or dirt coming from somewhere and we couldn't figure it out! After a lot of trouble shooting Alex found the issue, saved the day and made my pool sparkle like never before! So happy! Highly recommend

Alex came and gave me a very competitive bid to rehab a very old and dirty pool. His team spent two…read morefull days just cleaning and prepping the pool that hadn't been used in a very long time. They added new pool equipment and painted the pool and deck. Alex fixed a few cracks and ground down the uneven pool deck. The finished product looks like a brand new pool.

I was losing a significant amount of water from my pool every week and my water bill was…read moreskyrocketing. I called Diablo Valley Pool Service based on a friend's recommendation, and I'm so glad I did. The technician arrived on time, was extremely professional, and explained the entire process clearly. They used some very cool technology to pinpoint the exact location of the leak in our plumbing. Within a couple of hours, they had located the issue. They provided different options to resolve the issue. Our water level is now stable, and we finally have peace of mind.

I left a message on two occasions to this company looking for pool service once a week. I did this…read morewith four companies with 5 star ratings on Yelp. Diablo Valley Pool Service was the only company that failed to contact me about the potential job. Very disappointing.

They claim they came and did service, but my outdoor cameras do not lie. Very crooked and corrupt…read morecompany. They are unethical and are only in business to cheat the public. Master crooks! I unfortunately paid in full, and they failed to repay me for services never performed. Stay away from this company. They are the worst!

Richard was heaven sent in cleaning our filters and helping to restore our pool for use this…read moresummer. He was very professional and easy to talk to. Prices were lower than all other companies with no lack in quality! He went over and beyond to provide excellent service all around. Absolutely recommend this company and I will definitely be calling Fountain Blue for any future pool servicing needs!