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    Aqua Clear Pool Services

    3.0 (2 reviews)
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    9 years ago

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    Serenity Pools

    Serenity Pools

    (12 reviews)

    Justin, with Serenity Pools is fantastic. As a Realtor I need people I can rely on and trust…read more Justin is definitely that person! He is always there when I need him and will always work with me for getting a new pool into his schedule. All of my clients have had nothing but positive things to say about him and his company. Professional and hardworking. If you're looking for a new pool man, don't hesitate to call Justin with Serenity Pools.

    This review is NOT about Justin Brown, the previous owner. This is specifically about the new…read moreownership and the severe decline in customer service, communication, and professionalism since the transition. It is currently May 6, and according to the company's own service portal, nobody has serviced my pool since April 17. Despite that, I received a $245 invoice while my pool has developed algae, become visibly dirty, and the system itself is malfunctioning. I reached out multiple times by email with little to no response. When I finally texted, I was told someone would "take a look this week," yet nothing was resolved. As a paying customer, going nearly a month without service while being invoiced in full is completely unacceptable. The most frustrating part is the lack of communication and accountability. If there are staffing issues, transition problems, or scheduling delays, communicate that honestly to your clients instead of disappearing and continuing to bill them. Under the previous ownership, the service was dependable and responsive. Under the current ownership, the experience has been the complete opposite. I cannot recommend this company in its current form based on my experience.

    Pool & Landscape Development - Incredible infinity edge pool with autocover

    Pool & Landscape Development

    (84 reviews)

    We had a fantastic experience with Pool and Landscape Development doing our pool remodel and…read morelandscaping project. Todd was great to work with--knowledgeable, friendly, and refreshingly no-nonsense throughout the entire process. He communicated clearly and made sure everything was done right. His time management is second to none! The entire project took just over 8 weeks!! His crew and every sub he used was equally impressive: timely, polite, and hardworking, and they did an excellent job from start to finish. The quality of work shows, and we couldn't be happier with the results. Highly recommend! They were able to turn an unusable dirt yard into a beautiful functional space we love!

    Todd Maltbie, and his team, have done an excellent job for us. I am picky, but thankfully Todd is…read moretoo. Our project consisted of: - the installation of three new NanaWall bifold doors, the largest one being 23' long, and one NanaWall French door, replacing smaller windows and sliding doors. It required the installation of a steel beam over the largest opening, - the replacement of an existing 16'x16' deck with a new 48'x16' TimberTech deck. In retrospect I wish we had stuck to redwood, as the TimberTech boards, as far as I know, cannot be refinished, so we now have to live with a few scratches and stains,. - the installation of two new mechanized louvered pergolas. The louvers protect the decks from the rain or from the sun when closed, while allowing the light to come in when the weather is just right. Very cool! We also redesigned our primary bedroom and closet, moved walls around, and raised its ceiling. We replaced an old gas fireplace with a new modern 40" fireplace placed in the middle of a new marble-covered wall. My most positive feedback on our project is Todd's reliability and trustworthiness. The few times we had disagreements, he came through with a good solution. I would also add that I was extremely impressed with the constant hard work of his foreman and laborers. My most negative feedback on our project is realizing what was not included in the contract. It did take me a bit by surprise when I realized how much of the electrical work, for instance, was extra. On the other hand, Todd did do some extra work for us at no charge. We definitely would hire Todd again for other projects in the future. He, his foreman Federico, and his team are all awesome.

    Aqua Clear Pool Services - poolservice - Updated May 2026

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