Very easy experience. Making an appointment was straight forward, with multiple locations and times available. The appointment check in was quick and thorough. Check up itself and blood work were quick. Everyone was friendly and understanding. Definitely happy with new gyn! read more

Although this appointment is not a ladies favorite thing to do the nurses and Dr. Elisabeth made my experience a pleasure. Absolutely recommend read more

If it weren't for Dr. Schultis/Dr. Guerra and Dr. Woodbury who are very professional doctors with a a wealth of knowledge about reproductive health I wouldn't be returning to this office after Dr. Becker left. For one, I found it odd that it wasn't until after my 9 month pregnancy did the office have plastic guards up at the front desk with an old pen/new pen bin in the Brooklyn office showcasing COVID safety. I had been visiting the office throughout my pregnancy since before the pandemic hit and the most they provided were gloves and six feet apart markers with the occasional temp check but not every at single visit. With the exception of a few knowledgeable staff/ultrasound members the rest of management are very disorganized unfortunately. I didn't know partners were allowed to accompany me to appointments in June when the ban was lifted, you would think they would send out an e-mail mentioning this to their patients. I was never informed Dr. Becker left and have no idea where she went or why, for someone who had seen her for years and started my pregnancy journey with her, I was very disappointed to find out the hard way she would no longer be delivering my baby. If you get diagnosed with gestational diabetes please don't expect any follow through on how to use the device, or a nutritional plan surrounding next steps on managing your diet, you are basically left in the dark and expected to report back numbers at your appointments. I've encountered disorganization with appointments at the wrong time/location, prescription refills not being done on time, being left a message on a Friday evening about a positive pap smear only to call back with the office being closed (way to ruin my weekend) and I will say during my time pregnant I had called the office multiple times asking to speak with a doctor only for no one to call me back. It seems as though they book way more patients than they are able to fit into one day as the waiting room is always packed and the wait time is long. Both offices are beautifully decorated, hopefully they get their act a bit together so they can keep patients instead of losing them. read more

After reading a bunch of reviews I have to say I echo almost what everyone is saying. I also came her initially because of doctor Becker who was very sweet, great bedside manner and new what she was doing. My first visit was lovely and I got in and out in a normal amount of time. Now for my follow up visits. During corona in July I went to the office and there were at least 10 patients and 5 receptionists in the tiny space. No ability to social distance. No temperature checks. Literally the hair salon is doing more precaution then them. Receptionist/calling in: several times they have made it nigh impossible for me to get my birth control. I need an emergency in between birth control because I forgot to do an annual before it ran out..my bad..but no one was willing to problem solve and offer me a spare which most offices do. Or at least try to fit you in for less than a month out?? Then when I did get the prescription written the pharamacy couldn't fill it. First the prior authorization hadn't been faxed in. I went back and forth being on hold and then also being treated rudely and inconsistently by the receptionists. Finally it turns out that the pharmavy had been filling my insurance out wrong but neither the pharmacy or the obgyn were being at all helpful to explain to the other what the problem was. Because of corona virus they wrote me a prescription for a year but after three months when I went to get it filled during the height of the virus that refused to sign off on the prior authorization saying i had to go into the office.... when I go it's packed as I described above. Wait time: when I was in the office last I waited an hour and 30 min to be seen.... The doctors: Ashley Becker was good but ppl on here are saying she no longer works there? The new doctors less so. Everyone seems hurried and frantic and they forgot to give my blood work results after I was seen in July. I will hold out coming here for a little longer because it's so convenient to my house but honestly the only thing consistent here is the office space. Which is very pretty. read more

Super professional. Dr. Tou is awesome and the whole staff is warm and welcoming. Great locations.

I hate going to doctors and hadn't been to a gyno since giving birth 12 years ago. But my New Years resolution was to start taking better care of myself and going to get checkups is a part of that I suppose. Dr Ho and her staff were great! I felt heard and cared for, something I never really felt in the past. My needs and concerns were addressed with empathy. I'm so happy I went. read more

Quick, clean, professional, and some good music too. Dr. Mbaye was knowledgeable and created a plan to monitor my condition.

Always a great experience when I visit this location. The employees are very nice and considerate. Dr. Nina Yoo is spectacular. Overall I definitely recommend visiting this location! read more

The staff at Pure OB/GYN is consistently friendly, respectful, and helpful. They patiently answered all of my many questions, checked in with me throughout the process to make sure they had my consent for any procedures performed and to check to make sure I was comfortable. Highly recommend. read more

Really great practice! Everyone here is kind and informative, and the facility feels comfortable and safe.

I had an appointment on March 6, 2021 at this clinic. I unfortunately didn't make my appointment, being new to brooklyn proved getting there more difficult than expected. However the receptionist Jessica, was very helpful and professional by assisting me with options for a future visit. read more

First visit and I am so happy with everything about it, from the receptionist whom made sure check in was a breeze to all the the people in between. I got the works so I met sono tech and blood work tech (idk proper title) ....everyone lovely. This an exciting beginning to this beautiful Journey we hope to embark with only good news !! Let's manifest that but in the mean time I'll just give credit to all the kind people I met (Treamani, Tanya, Crystal and Celia). We even got to talk about vacation and where I will probably not be going this coming Feb!! Thank you for the great advice Dr.Alex! read more

I went for my first visit today. It was a good experience but mostly I appreciated the art and decor. I mean I really liked the paintings and plants on the wall. Yes the doctor was great, sonogram tech professional, and I felt comfortable. But mostly, the art!! read more

Fantastic place! Super efficient and everyone was kind and communicative. Excited to have such a reliable local doctor.

I have been seeing Dr. Becker since the Brooklyn office opened. I just found out that I am pregnant and I was excited to experience it with her. I loved her very much and we had formed a lovely doctor-patient relationship over the years. When I called to schedule my first appointment, they said she no longer works there. WHAT?? how could they just have a doctor disappear without sending out any notice to her patients??? I asked where she went, if I could have her info and they said they don't know and completely dismissed me. This was a total shock. I was very upset and asked the receptionist who they recommend and they said to check the website, with a huge attitude. They are so rude!!!!! I ended up getting an appointment in the manhattan office with Dr. Guerra. She was very nice. BUT, she explained that unless you have a scheduled delivery (WHICH I DON'T PLAN ON BECAUSE MAYBE I DONT WANT MY BABY INTRODUCED TO WORLD THROUGH THE USE OF UNNECESSARY MEDICATIONS $$$$$$$$???), any of the doctors can be on call to deliver, so I should get to know all the doctors. Although this seems extremely weird to me, because how do you form a relationship this way??, I tried it out and saw Dr. Nina Yoo for my next visit. I found it extremely inconvenient to have to explain all my issues to another person. After this appointment, they said the only availability for my next appointment would be with Dr. Alexander -- A THIRD DOCTOR. Ummmm so I have explain everything again a third time? No thank you. Dr. Nina prescribed me something specific. After my prescription got denied by my insurance, I called the office to ask about the status of another prescription. They said they would call me back.... Never did. I called again, they said they would call me back and never did. I went to the pharmacy to try to find something myself and the pharmacist suggested he look in the system to see what was prescribed originally. Turns out they did put through a different prescription (but never called to let me know). I asked the pharmacist if it was for what I needed and he informed me that it was not. SO THEY PRESCRIBED ME THE WRONG THING. Thank god I asked and didn't just take something that could potentially cause harm to my body and developing fetus!!!! I called the office very frustrated and their solution was very careless. I did my own google search and found an excellent solution within 30 seconds. I am also expecting lab results. When I logged into the online portal, I found medical information that seems to be a mistake. They put down that I have a condition where I haven't gotten my period for 6+ months and I'm very confused by where this information came from? Did they enter someone else's medical information on my chart?? I have two more appointments scheduled and I'm not happy with this office at all. I want to see ONE DOCTOR. I want THAT ONE DOCTOR TO DELIVER MY BABY. This office seems like a baby factory and it seems that they don't care about forming trusting relationships with their patients. This does not seem like the place for me. And I miss Dr. Becker. If anyone knows where she went please let me know!!!!!!! read more

All of the staff are very nice and the doctor did a very good job answering my questions and concerns.

Dr. Mbaye and Dr. Tou were amazing, knowledgeable, and professional. They answered all of my questions. I'm glad that I found this place.

Speedy, efficient and thorough! A nice change after a poor experience with another practice. Special thank you to Dr. Yoo and Colleen for a welcoming and attentive experience from start to finish. I will definitely be coming back. read more

Everyone was so great from the front desk ladies to the doctor and her assistant. The visit was very smooth and quick. Dr. Tou was very knowledgeable and had great bedside manner. Highly recommend. read more

I've been to several gyn before and I can attest I have never been taken care of like this. They were very caring and the doctor was amazing! She explained everything in full detail and showed empathy; that's all I can ask for!! Definitely recommend!! read more

As we all know going to the OBGYN is a very personal experience. All of the women that saw me today made me feel safe, comfortable and welcomed in that experience. I have had a very rough last year in terms of health and knowing that the people who are looking out for your health are kind and truly care makes everything that much better. They are also very quick, I scheduled my appointment last minute and they were still able to see me and the check in process was very easy. I will definitely be making them my primary OBGYN. read more

Gave birth to my second child in December 2019 with Dr. Dimitry. Second delivery even smoother than the first in his care. Thank you so much to Dr. St. Hillaire for the amazing obstetric care provided to me for the second and third trimesters of my pregnancy. Have to give HUGE shoutout to Mina, the hidden star and gem of the Brooklyn office! While there were a few rotten apples there, Mina was always a ray of sunshine regardless of the day. She was always SO helpful and quick to answer questions or resolve issues. Six years later with Pure OB/GYN and I still highly reccomend them to this day. read more

Where do I start about this awful, terrible practice? The rudeness, miscommunication, and unprofessionalism of the front staff and call center started way before I even had my first appointment. AVOID, AVOID, AVOID. I made an appointment weeks ago and confirmed it the week of, a few days before it and told everything was a go. I took off work to make the appointment. The day of the appointment I get a voicemail asking if I can come in earlier for the appointment because of an emergency c-section Doctor Becker supposedly had. I called and explained I can come in a hour earlier, however the rude reception denied ever calling me and said I would need to come another day. She said she had to reschedule me. I said absolutely not, I will see someone else if doctor is not there. She puts me on a ten minute hold, then says there is no one else I can see that's a female doctor. Then she transfers me as I start to protest and explain I had the appointment scheduled for weeks. Okay, fine I wait patiently. Call gets transferred without letting me know and I re-explain the voicemail I got to another front desk girl. The girl says to come in an hour earlier, so I do. I get to the appointment 15 minutes earlier than the hour I said I would get there. I sit and wait and fill out the paperwork. After 20 minutes I am told to sit in a room, the doctor does not see me until 45 minutes later. I wonder why I needed to come in earlier when the doctor ends up seeing me at the exact time I was originally scheduled and to top it off she sees a patient right after me. What happened to this supposed c-section? I do not know. The doctor was beyond amazing, however the staff are incompetent. The doctor is patient, took her time, was kind and explains all the steps for check up(knowledgeable) and medication options. She is a gem! The terrible miscommunication continues, I remind the front desk girl to send my medications to the pharmacy as I leave. She says she will tell the doctor. Clearly she does not because days after my pharmacy has nothing in their system. I call and speak to various girls(multiple times) and told someone will call me back after they will talk to the doctor. No one does, the meds are not dispensed. Same thing with getting my results. Back and forth, runaround. Several calls placed. Eventually a manager calls me to tell me the results of my annual check up. Fast forward, this takes 10 days from the time I visited the office to the phone calls to just get the medications sent over. Only one is sent, the other two missing. Again I call and go through the rigamarole and runarounds and multiple explanations to staff and call center. Eventually on day 15 the meds are sent, however the insurance does not cover one of the meds. A prior authorization is sent several times to the doctor's office by the pharmacy, they ignore it. Everytime I call the office they say they don't know whose working on my case and when they find out they will call. They claim they can't see anything in the system and will have a nurse call me who has more access. No one calls me, days go by. I call and I speak to a manager. I explain my situation and the incompetence I have been facing even before I got there. The manager claims that the authorization was denied by the insurance before they got anything. This is a lie as my pharmacy said several requests were sent over. I say I want the doctor to call me, she finally does and says an appeal will be filled out to get the insurance to cover the medication. 2 weeks pass by and I don't hear from anyone, no appeal- no anything. I am denied by the pharmacy due to insurance not covering the medication, which costs $516 total w/o insurance. It has been a month since I have visited the office. I call and complain to the manager again, she acts like she has no idea about any appeal. Says she will speak to the doctor and call me back. No one has called me back. You get the idea...lack of communication, rudeness at every turn, it's a damn shame because the doctor herself was phenomenal. They need some serious customer service training and a class on organization. Everything is a damn mess in that office and everyone there has no sympathy or care for the patients. read more

Very nice staff, clean beautiful offices, fast and thorough service. I highly recommend.

Super efficient and fantastic service! No wait time at all, was in and out quick with all my questions answered!

Everyone from the front desk to the clinicians is amazing and makes the visit the best experience possible!

I enjoyed my visit at PureOBGYN. The staff was so friendly and made me feel very comfortable and at ease. The wait wasn't long. Dr.Mbaye was very pleasant and knowledgeable. The annual check up went very smoothly. I would highly recommend visiting pureOBGYN read more

I love this place. I can't imagine a better place to go for ob-gyn care. Everyone I met here is professional, very efficient, and personable. The awaiting room is vibrant and relaxing. A great place for women and new moms read more

I never really leave reviews, but I was so impressed with my visit today. After being told false information by a walk in GP and unable to get in touch with other practices, Pure OBGYN were able to schedule a next day appointment for me when I called. The people at the front desk and the assistant were lovely. Elizabeth Markus-Sullivan was my nurse practitioner and took time to answer all of my questions and give me answers and options I had never heard or had from a medical professional before. She went above and beyond and I wish I could see her for all of my medical needs. Highly recommend! read more

Dr. Mbaye was wonderful. She took time to listen to my concerns and answer all of my questions. Great bedside manner! The rest of the staff was also very kind and knowledgeable. read more

Lovely office and friendly front desk. I saw Elisabeth Markus-Sullivan who was so attentive and friendly and made me feel relaxed. She didn't try and push anything on me and was very understanding of where I was at in my postpartum journey. Only one complaint, the wait once in the room was quite long. read more

Great practice! Clean, friendly and not a long wait. I saw Amber R. and she really took the time to get to know me. I will be going back.

My first time at this clinic and I had a great experience. Everyone was polite and was efficient. The front desk staff, Michelle and Amaya were very pleasant. Nurse Markus-Sullivan was amazing. Celia, the lab tech was kind and efficient. Unfortunately I cannot remember the medical assistant's name but she was kind. I have nothing but good things to say about PureOBGYN. This is definitely going to be my go to practice. read more

Dr. yoo was great, quick & had perfect bedside manner.

Dr Goncharov and all his staff are amazing and I highly recommend them. I came and was seen right at my appointment time. They have in office sonograms with immediate results. Everyone was so friendly and professional. I am very impressed with this establishment and staff. read more

Great office. Seems to be less busy during morning appointments versus afternoon. Very friendly and accommodating doctors, nurses, techs. Would recommend them! read more

I absolutely love this office and everyone who works there. I genuinely did not expect to ever say this about a gyno visit but I really had a lovely time and everyone was delightful. Elisabeth, Colleen, Cecilia, and Emily were all wonderful and I can't recommend this practice enough. read more

Dr. Rosenthal and her assistant Hannah are amazing. They are super informative and helpful. They are kind and know how to make you feel welcomed. I am glad I found a team that make my experience there wonderful! read more

I was running late because traffic was incredibly insane so I had an 8:20 appointment and it took over an hour to get there. I called as soon as they opened, after being on hold for 15 minutes I spoke to someone and they told me as long as I made it in before 8:50, I would be fine and if not I'd have to reschedule. I walked in at 8:45, signed and was told to have a seat. At 8:57 she told me that the doctor cannot see me because I came in at 8:46. I re-stated that it took over an hour to get there and that on the phone they said 8:50 would be fine. I called as soon as I knew I'd be late so that if I could not be seen I wouldn't have to travel for an hour. Instead of being understanding and showing any compassion the girl at the front desk just kept re-stating that I actually got there at 8:46 one minute later than 8:45 (meanwhile on the phone I was told 8:50). If I was told when I called that was the cutoff time (one minute after 8:45 instead of 8:50) I wouldn't have spent an hour getting there on a workday. And for the response to just keep repeating you were a minute late (when on the phone it was 8:50) is completely insensitive and a ridiculous way to respond. read more

Great visit and care. Didn't feel like I was on assembly line. The wait was kind of a bummer--but it seems like it was a crazy morning and hopefully it's just a fluke. They listened and cared about what I had to say, and I wasn't rushed which is a big thing for me! Plus it didn't feel like they were pushing unnecessary stuff on me just for money--which I've experience at other practices. Great overall, I will be back! read more