All the office staff was so kind and accommodating. Some unexpected issues on my end came up and the front staff were extremely understanding and helped me. The nurses and dr went above and beyond during my appt. They answered all my questions and never made me feel like I was asking too much or a bother. They took their time dirong my procedure and even provided comfort during the painful parts. 20 out of 10!!!! They treated me like a person not just a patient. read more

I rarely leave negative reviews, but my experience with Pure OBGYN's billing department was incredibly frustrating. I went in for a pelvic pain/endometriosis visit and during the appointment was told I was overdue for my annual exam, so preventive services were completed at the same time. What was never proactively communicated was that this would result in multiple separately billed visits and hundreds of dollars in unexpected patient responsibility. After seeing the high-level claims in my insurance portal, I requested an itemized statement and billing/coding information from Lizaveta, the billing coordinator, so I could understand the charges submitted to my insurance. Instead, this turned into an exhausting back-and-forth where the requested information was repeatedly not provided. My issue is the lack of transparency, lack of proactive communication regarding billing implications, and how unnecessarily difficult it was to obtain basic billing documentation. As someone with endometriosis who unfortunately has extensive experience navigating healthcare billing and insurance, this was a simple request made unnecessarily difficult. While I have liked the doctors I've seen at Pure OBGYN, my interactions with the billing department have unfortunately left me with a very negative impression of the practice overall. Because of this experience, I would actively advise any friends, family, or other patients reading this from being seen at this practice. read more

Amazing visit! Dr. Jordan Smith was great and the whole staff was also! So glad I decided to come here.

Dr. Lutz was an absolute delight. The appointment was so smooth and she was extremely kind. Cannot recommend her more. The staff at the front and the nurse at the triage were also lovely. read more

I've had an incredible experience with pure OBGYN. I've had little to no wait time during my appointments, and the doctors and nurses were all very kind and thorough with informing me about the care I was receiving. When I had a bad reaction to a procedure, they took great care of me, holding my hand and bringing me water and snacks. I would highly recommend! read more

Extremely long wait time, poor communication between reception staff and doctor. Experience depends heavily on which doctor you see. I have had a good experience and an extremely bad / unprofessional experience between different doctors. The wait time for both appointments was unacceptably long. Strongly considering not coming back and finding a different practice. read more

I had such a pleasant visit I really loved the doctor and the office. Everyone was friendly and made me comfortable. But all the billing troubles after ensured to me I would never again come to Pure OBGYN. They miscoded my tests and visit so that insurance would not cover it and the process to change the coding has been near impossible as I cannot even reach someone in the billing department to talk to me. The one phone call I got from the billing department they ultimately gave me false information so I am not confident in their billing abilities. In summary, the doctors and office is great but the back end billing is extremely poorly ran. read more

First time at this office and everyone was very welcoming and friendly. I really appreciate that they're open before 9am so I can schedule appointments before work. I felt heard by all the staff when I had to voice a couple of concerns and they asked a lot of follow up questions to make sure I was comfortable and had everything I needed. Even the restrooms were comfortable. Happy with my experience and it was a surprisingly pleasant start to my day! read more

From the moment I walked into Pure OBGYN, I felt genuinely cared for. The front desk team was warm and welcoming, making check-in smooth and stress-free. The nurse was incredibly kind, attentive, and made me feel comfortable right away. The doctor was just patient, thorough, and truly listened to my concerns. It's not always easy to find a place where you feel both supported and respected, but this team really delivered. Highly recommend! read more

I can't recommend Dr Nwosu enough. From the beginning of my pregnancy all the way through delivery, she made me feel cared for, heard, and supported every step of the way. She was always patient with my questions, reassuring during stressful moments, and truly had my best interest and my baby's health at heart. The staff is also wonderful. Just be aware of their extra charges and fee. However I highly recommend read more

Everyone is so kind, accommodating and gentle. Dr. Nwoso is so knowledgeable and sweet that you feel so reassured knowing you are in good hands! The providers did an amazing job delivering my baby and taking care of me post-partum! Highly recommend! read more

My provider is Angela Ferin (in Brooklyn also). She is so wonderful. She is compassionate, thorough and smart. She really spends time with you and puts you at ease. She is the best provider I've ever seen and really a gift to her patients. read more

I was misdiagnosed as not being pregnant, when I was indeed pregnant. They even took my bloods and still told me I was not pregnant - when I looked at these blood results 4 months later it was indeed an early sign of a pregnancy. I even confirmed with a different practice/doctor who said my bloodwork shows signs of an early pregnancy. I was also told my period would be off since this likely was a chemical pregnancy. I can't begin to explain how much emotional distress this has caused. I went on after that diagnosis with my normal life, which included harmful activities like consuming alcohol and getting an x-ray on my breasts. When I went back once I got a positive pregnancy test 4 months later, they gaslighted me saying conception could have happened after I visited their office. For reference, I came in early September and my due date is now May 10th, resulting in a conception around August 11th. They should have diagnosed me as having a potential pregnancy to be safe. Instead they just said no, not pregnant and that was it. read more

Dr Nwosu was absolutely amazing. Went in for something super awkward and she made me feel so at home. I will definitely come back to see her. read more

This was a great experience. Everyone was very nice and welcoming and the doctor was very thorough and listened to me. It was quick and efficient. read more

Came in for an annual and bloodwork. I arrived late but the check in process was smooth and I barely waited to see my doctor. Everyone I've interacted with are professional and great, also proactive and transparent in their communication. Highly recommend! read more

great group with everything in office. Will be returning! staff was warm and friendly and helped me get everything I needed done.

Almost no wait time. Friendly efficient and caring staff and took care of my annual visit plus some extra concerns!

Pure Flatiron always provides the best care in a safe, clean and friendly environment. I highly recommend.

Love the office, very cute and calming. I've seen Dr. Pilshchik twice and she's been great, listening to my concerns and providing a diagnosis based on my needs. read more

1 star -- would give 0 if I could. I had a horrible experience at Pure OBGYN and would never recommend this practice, especially to anyone who is pregnant. I arrived for my NT scan and was told I could not be seen unless I paid a $1,000 bill that I had never been shown before. When I tried to use my HSA card, I was told they would "prefer" a credit or debit card, and I had to go back and forth for about 20 minutes before they finally said they would "make an exception" -- for an HSA, which is literally meant for medical expenses. The front desk then instructed me to give a urine sample before my appointment, despite the fact that this was an appointment requiring a full bladder. Because of their mistake, they initially told me I'd have to come back another day. After I pushed back, they agreed to see me but made me sit in the waiting room for 30 minutes drinking water to refill my bladder. After nearly three hours in the office at this point, the sonogram tech spent about an hour on the scan, only to discover my doctor had given me the wrong due date, and the baby was too big to capture the images needed. So the entire visit was essentially a waste of time and money. No one apologized. No one took ownership. No one tried to make it right. The overall experience was disorganized, dismissive, and stressful -- the exact opposite of what prenatal care should be. I transferred to a hospital system after this, and the difference has been night and day. I would not trust this practice with my care ever again. read more

Left previous patients information (birthday, name, address, REASON FOR VISIT) up on screen after leaving the room. Cant imagine how careless they've been with my records. Unfortunately, I've been coming here for 2/3 years now. The office is pretty, and has always been clean and very aesthetically pleasing, however I genuinely don't think that in all the years I've been a patient, my has doctor smiled at me once. No exaggeration. But that's fine, you don't need to be pleasant to be a good doctor, and we're all entitled to bad days. But the real issue is (aside from the clear HIPAA violation) my doctor did not listen to me. Every visit (over the course of a year and change), she prescribed the same medicine for the same symptoms, all the while I'm telling her something isn't right - wondering why the same treatment was being prescribed for an issue it clearly wasn't working for. Come to find out, just like I thought, it's a bigger issue. And when they called a week and a half later to deliver the news, the receptionist couldn't even explain what she was telling me. Just dropped a bomb and didn't know anything further. Told me to schedule a call with the doctor (mind you, i'm on the phone with the doctor's office...). The straw that broke the camels back (again, aside from the clear HIPAA issue) was the nurse leaving me to change but coming back .2 seconds later, knocking asking to come in, me telling her I was still undressed, her opening the door anyway because she "just had to give me something before i got dressed", even though I very clearly expressed that I was still undressed and did not want her to enter the room, and she did hear me, just didn't care. Felt very exposed and weird as i'm completely undressed and this woman is fully clothed standing in front of me giving me the run down of what she's handing me with the damn door cracked, for a WHILE. this was not a quick hand off. It was truly just so disrespectful and weird. this was my final visit. There's also constant a student / first timer doing something my doctor should be. I get you need to train people, but when it's every visit it's uncomfortable to have someone that doesn't know what they're doing yet handling sensitive parts & information. All this to say - Now i'm at a new gyno. She actually listened to me. Took my complaints seriously and checked me out immediately -- first visit. Again, as i suspected, another bigger issue. She also shows me basic respect and knows what "don't come in i'm not dressed" means, so that's great too. I'm so glad that I left this place, but also so frustrated at the fact that I wasted so much time here when i could've been getting actual quality medical care and not feeling like something was off after every appointment. save your time and go elsewhere. they also advertise botox & cosmetic procedures in the lobby, which feels entirely wrong for a gynecology office. but that's just my opinion. read more

Great time! Everything was super efficient, everyone was super nice, highly recommend!

Very quick and easy appt. Dr. Palmer was nice and friendly. Overall great experience.

They took care of my beautifully. I love that I only saw woman, makes my visit feel like home!

Dr. Pilshchik is the best, I've been seeing her for years and she's always kind and helpful!

Dr. Branch is the best. She listens, she cares and has fantastic bedside manner. I felt really seen, it was professional and Im happy to be back read more

Efficient staff, felt very at ease here. This was my first appointment and I will definitely be coming back.

I had a last-minute emergency and I found Pure OB/GYN. The location is near by job and the workers were very kind and attentive.

Dr. Palmer and the team at Pure OBGYN were incredible! My visit was extremely quick and efficient, and everyone was very kind and respectful. The office is also very beautiful and clean. I would highly recommend visiting this practice. read more

This is an excellent clinic and Dr.Earnhardt is absolutely everything you could want in an OB-GYN. Would recommend to everyone.

Love this place. Going to the GYN is not the most comfortable experience but everyone is kind and welcoming. I went for an emergency check up and was kind of freaking out / thinking of the worst during the sonogram. Janutul (the sonogram tech) noticed and just talked to me throughout to help keep my mind off things. She was so comforting and reassuring. Dr. Branch is also phenomenal. I appreciated her honest assessment of the situation, how she presented the options, and developed a plan. I highly recommend this practice. read more

Everyone was so kind and patient. It was a quick and efficient visit. I met with Dr Ayoub.

This was my very first time getting Botox and I had an excellent experience with Martinez. She took such good care of me, was very gentle and patient. The office was beautiful and they offered sparkling water when I arrived. Overall, I had a lovely visit and highly recommended!! read more

Second year coming to Pure and it is a pleasant, informative, and efficient experience. Aishah at the front desk made check in seamless and I am relieved to have found Dr. RUCHI KARSALIA, she is patient, gentle, and knowledgeable. read more

Efficient but attentive! Literally the best obgyn I've been to in the city! Dr Jordan Smith especially.

Great visit today! Front Desk Staff Aisha and the medical assistant Mariame were amazing and so friendly, which made my appointment very comfortable. Provider Jordan Smith is also top-notch. Efficient office, kind staff, and great care. I'll definitely be coming back! read more

Mary Earnhardt is the worst doctor I've ever seen - judgemental, rude, condescending, argumentative and aggressive. I can't emphasize it enough, this woman will not display any understanding, empathy or support during your visit so if this is a sensitive time for you, go elsewhere ladies. When I told her how I was feeling she challenged me, saying that in her experience there's no way my body could feel the way I described. I've never been challenged by my doctor on how my body is feeling and I didn't know how to respond. I immediately had a severe panic attack; barely able to respond to her interrogating me with questions and statements about how I'm feeling, immediately felt like I was about to pass out and began sweating profusely - I had to lay down immediately. All the while, instead of noticing Im experiencing a severe physical response to how she was speaking to me, she continued to badger me with questions while I shut my eyes and laid back to keep from passing out. How can I prove that I'm feeling the way I'm describing? Why would I need to prove to my doctor that I'm not feeling great? I was not seeking pain medication or any medicine/treatment at all, this was just a follow up. I truly felt cornered, extremely uncomfortable and didn't know how to defend my body in this clinical setting - that was a first. Despite this doctor being an absolute sociopathic nightmare, the office itself is very dirty. They don't even have tissues in their clinic so after an exam they give you towels that feel like construction paper to clean yourself off. During one of my follow up visits leading up to the event described above, I thought I was meeting with Mary but ended up receiving an internal exam by someone in training who stuck the device in the wrong hole, which was a shock to me of course and was also very uncomfortable. I was committed to seeing through my series of meetings with Pure because it was time sensitive and they were rhetorical first available - but I had already made up my mind that I wouldn't be using them as my primary gyno just because of how dirty the office and the lack of simple things you expect at a gyno like tissues that won't cut you when wiping post exam. But THEN I had the experience with Mary outlined above as my last appointment and felt prompted to share how terrible and traumatizing that experience was to hopefully spare another girlie out there who needs to be handled with care and support during a challenging time. Good luck girlies!! read more

if the doctors call you with results and you miss their call, they will never speak to you again. I called back 5 mins after, 1 day after, 2 days after, and 10 additional times. Each time I was told the provider was busy. Did not get results back for over a year. read more

It's been a year since I've given birth, and I finally feel ready to express my disappointment with Dr. Karsalia at Pure OBGYN. For the most part, I had a good experience during my prenatal appointments with the OB-GYNs at Pure. Overall, I felt that the doctors were attentive and answered my questions thoroughly. Unfortunately, my experience took a severely negative turn with Dr. Karsalia the day I gave birth to my first child. She was texting while I was pushing, and my Doula had to ask her to wash her hands multiple times before checking my cervix and continuing with the delivery. I ended up having a complicated delivery, and my son was in the Nicu for a week. Dr. Karsalia was negligent, and I hope she learns from that experience and gives better care in the future. I am still processing my experience and likely will for a while. read more