THE BEST THERE IS!!! This is the 2nd time I used them and it was stress free, super enjoyable, and…read moreI highly recommend Piece of Cake to anyone who is ever moving. Specifically, the guys that moved me this time were so happy to be there, huge smiles the whole time, it put me in a better mood! These guys are just awesome. Most importantly, the job gets done FAST and EFFICIENT. Make sure you get the "packing and moving" and your moving day will be one of the best days of your year.

Fast, efficient, effective moving experience! Chris was…read moreeasy to talk to and honest. His team handled everything very well. Even threw in some extras for us! Would definitely use again!

This business is closed but still taking orders and acting as if they are open. Please do not use…read morethis business. They are unreachable so I cannot get my monkey back. The storefront is now something else. Please do not use this business.

We all know what it's like when you're in panic mode and move too much... realizing you have…read moregreatly under estimated the amount of stuff you have and you don't have enough supplies (In my defense I've already donated and threw out items). Life happens and you have other things to worry about. I was able to order the boxes and then called to confirm with a nice lady over the phone (Lisette?sp) that they if we can have them arrive in the next few hours or literally whatever was possible that day while I was drowning in a mess of my apartment. They were here within 1.5 hours! Well within the window they gave me. Super pleased with the sets I've ordered and then some! The boxes are awesome I plan on building forts with these when I'm done! Woohoo You guys rock thank you so freaken much! Till we meet again, but under less stressful times of course.

I've used Clutter's multiple pickup /drop-off service, and I want to be very clear: every single…read moremover I've worked with has been exceptional. They are professional, efficient, mostly careful with belongings, and consistently helpful. If I could hire the movers themselves, I would; they are the strongest part of this company. Unfortunately, the claims/ and most customer service experience is the complete opposite, and it has reached a point where I would hesitate to use Clutter again. My original (close-out) appointment was cancelled because Clutter attempted a second authorization on my card without notifying me despite the fact that all fees had already been paid. I keep my cards locked due to past fraud, so the lack of communication directly caused the cancellation. When I contacted the claims department, the responses I received were unprofessional, templated, and dismissive. Instead of acknowledging this, the representative by the name of Dayane responded with, "I'm sorry that you felt the need to..." - a phrase that is inappropriate, unprofessional, and shifts blame onto the customer rather than addressing the company's actions. To make matters worse, when the issue was escalated, the next representative, used the phrase "from your perspective." As someone who has worked in customer service for most of my career, I know the difference between neutral language and dismissive, liability‑shielding language. Phrases like "your perspective" or "you felt the need to" are not neutral - they minimize the actual issue and place the burden back on the customer. This is not how I was trained to speak to customers, even in difficult situations, and it's concerning to see it used repeatedly as part of their standard script. To be fair, Karoll did offer to schedule a call, and I appreciated the willingness to follow up. But the fact that it took escalation to receive a basic level of professionalism only highlights the inconsistency and lack of training within the claims/customer service team. Clutter has a great concept and outstanding movers, but the claims/customer service department needs serious improvement. Until that happens, the customer service experience - not the movers - is the reason I would think twice before using Clutter again. BTW - A clothing rack and several of my bins were returned broken

AVOID CLUTTER. My inventory is currently fragmented across two states. Despite initially confirming…read morethat items shipped from Florida would be integrated into my Seattle account, they later sequestered new items in Florida without notifying me that they would be trapped in a separate regional silo. Now that I am in New Jersey, Clutter refuses to consolidate or deliver my property, citing "service area" restrictions. The most absurd part of this ordeal was support suggesting I fly to Florida to meet a truck in a "Walmart parking lot" to retrieve my own items. Much like other customers who have reported massive additional fees and logistical deadlocks due to Clutter's refusal to consolidate separate pickup locations, I have found their system to be a series of intentional hurdles designed to keep property sequestered behind "system glitches".

I've had a mailbox here for several years for deliveries of more valuable items and it's the best…read moremoney spent. Brandon sends me an email each time I have a package arrive and he's always more than accommodating with helping me transport heavy items. They also make it super easy to print labels (or print anything). Great customer service and just friendly people.

Best spot in the village for all your shipping needs. They also do copies and faxes passport photos…read moreand more

Always reliable and helpful, especially sending breakable ceramic works of art, framed pictures and…read morefragile but sentimental items that are irreplaceable. I can always count on the able team at Lex Pack and Ship. Not inexpensive, but always worth the investment.

Do all packing and shipping businesses provide the same services? If you think the answer is yes,…read morethen my guess is that you haven't had very positive experiences at any of those places. From my own experiences over the last fifty plus years, i can only state, emphatically that Lex Pack & Ship provides the most AMAZING services when it comes to buying boxes , shipping and offering the kind of help and guidance that comes from over two decades in business! If you need to pack to move somewhere or ship some stuff, it can become a hassle but Bob and Irma, the owners can take the stress out the experience. While the name of their store " Lex Pack & Ship" is having a little fun with " Lexington Avenue " by making you think " Let's Pack & Ship", the reality is that Bob & Irma really make the experience a joyous one!

These guys really saved me. It was 85 degrees outside and my nearest store to buy boxes was way too…read morefar to walk in that heat. I was also moving out the next day and really worried about the ordering boxes for delivery and them not showing up. I placed the order online and called to confirm timing. They assured me that the boxes would arrive that day and they did! Within only a few hours, the boxes, bubble wrap, and tape were at my door. Very reliable, very reasonably priced, amazing customer service, and overall a great experience. I will definitely be using this company again and recommending them to all of my friends that are moving. I also liked the products that they carry- sturdy boxes, the bubble wrap had perforated lines to rip at so you didn't need to cut, and the tape was good quality.

Eddie is a LIAR:…read more They have not refunded my money for boxes never delivered. I ordered boxes at around 10:30p for a delivery the next MORNING. The payment went through; no boxes. After multiple calls and no boxes, he FINALLY answer to tell me they had cancelled my delivery. They never told me this. Until 6 hours AFTER the ordinary scheduled emergency box delivery. I have yet to see a refund. Huge scam. Impossible to reach. Spoke about this THREE TIMES. About to contact police and BBB; already in bank investigation. Do NOT WASTE your time or money here.

The did what the said they would and delivered all the supplies on time!…read moreI would order from them again

This place is a gem !!! I needed an outerbox with specific dimensions which I couldn't find…read moreanywhere in Manhattan ! And My search was very extensive !! This store has speciality packing and shipping materials which you wouldn't find anywhere else ! And the cost beats any other stores ! Especially if you bug boxes at an UPS retail store or FedEx ! I got a large 28" x20 X20 for a fraction of the cost other stores charge for a small medium box. Save your money and time ! I wish I came here much before !

Great service, they were patient with local police telling them to move their truck 3 times…read more Just a small point, after 5 hours, I had to leave at 3:15pm for another appointment. It appeared they were going to be done in 30 min. So I paid the bill, and tipped the crew $50 each. When I came back 2 hours later, the contents of 1 wall unit drawer were left on the floor. One of our energy drink cans with 1/2' left in it was on the floor, but no spill in that area. One glass Angel ornament was broken and on the floor.

I will add more to this review later. Moises moved some…read morestandard stuff (dishes, furniture of multiple types, misc. from ny to Indiana. A about 3 foot x 2 foot x 1 foot (approx) ceramic and metal sculpture was included in the move as they had appropriately and successfully moved the piece before with NY. As appropriate, the contract included foam encasement of the rather delicate sculpture that only has a few attachment sites to the metal frame (a bike) and multiple ceramic figures with arms, legs, hands, and a sun for a head. Moises packers used about 6-10 loosely folded pieces of paper (newsprint sized - daily NY post not NY times sized paper) around the sculpture, and another 2 ish pieces sort of crumpled around the top (see photo of just opened box w top and top packaging visible.) deliverers took same photo, I assume, since they snapped shots at the same time. In addition, the "box" was folded around the top of the sculpture, which (originally) had sun rays poking through DURING SHIPMENT. As is visible in a photo, some of the sun rays broke off (big surprise), and the rest suffered obvious damage and chipping. Of the 3 ceramic pieces originally attached to the bike frame, two broke off completely and suffered major damage. All figures lost some body parts, most lost fingers and parts of / damage to feet. Notice severe breakage in photo of the broken off figures in photo. Other items also came out damaged, just less valuable and more like cracks, stress fractures, and broken shelving / separators in , for example, a large lucite unit (2ftx3ishftx4ft). Also packing was clearly more intended to create chargeable packing volume than protection. Dishes that were already in smaller manageable boxes were repacked into a huge (now super heavy) box putting the dishes together (still have to check breakage at bottom of huge triple box) with about a foot of mostly open space at top (chargeable space!!!) and a few barely folded (literally 2 or 3) pieces of newsprint on top to "protect" against vertical movement during transport. And an echo dot was the ONLY item contained in a regular 1ft x 1ft x 2ft box - with a little folded paper again for company. And boxes going to 3 locations were supposed to be dropped off at ups, where ups repackaged (at our cost) and shipped (at our cost. Because from ups they went to 3 separate locations, but all went together from starting point to ups, we were charged $500 base charge for each final location - even though moishe's only took a single trip to ups to drop off the about 8 pre-marked for location boxes. DO NOT TRUST MOISHE's - AND THEY WONT EVEN REVERSE SHIPPING CHARGES AFTER ALL THE DAMAGE, INAPPROPRIATE PACKING TO OVERCHARGE SPACE, OVER CHARGE TO UPS... THEY ARE NEITHER RELIABLE NOR RESPONSIVE TO CONCERNS.

I have used Westside Movers to move three times and the are in a class by themselves. The…read moreoperation itself is extremely organized, efficient and responsive. But beyond that the movers themselves are not only completely professional, but also skilled and helpful in assisting you with all the difficulties that come up during a move, I wouldn't use anyone else, Joel W.

Okay, move number 3 with West Side Movers!…read more After a "financial eviction" from my COVID deal apartment it was time to move yet again. This time around I didn't price shop- I have had good experiences in the past with West Side Movers and wanted to stick with a company I have come to trust. Matt easily generated a quote based on a list of my items. COIs for my current and new building were generated within hours of booking my move. Vadim, Stevo, and the driver showed up on time just before 0800. Over the past two moves I have accumulated way too much crap...but they kept good humor throughout. Stevo masterfully disassembled and reassembled a horrific ikea bed like it was nothing! They handled my bulky sectional with ease. They got my monstrous 8 foot long credenza in the perfect spot. They took better care of my trash picked furniture than I do! Not a single item was damaged. We did end up going into overtime, but I think it was reasonable considering the sheer mass of boxes and other items...not to mention taking apart and putting back together the giant storage bed and a glass dining table. Vadim and Stevo made a stressful experience secure, efficient, and pleasant. I feel confident in my decision to stay with WestSide Movers (and Stevo!) for move # 3.

Quick friendly service, got a document notarized and they were very efficient and nice.read more

Helpful staff , got the job done knowledgeable, notary available. Recommend this store.read more