I stopped in Earthbound fairly close to closing one evening expecting to browse for a few minutes,…read moreand I ended up having such a positive experience with Hannah, the store manager, that I specifically wanted to write about it. From the beginning, Hannah was doing about five things at once. She was helping several customers, answering questions, sweeping and cleaning, keeping track of merchandise, and working through closing responsibilities. What stood out was that none of that translated into making me feel hurried. I actually became self-conscious when I realized how late it was and worried I was keeping her there. Hannah reassured me and continued helping me with exactly the same patience. I can be very particular about clothes once I start trying things on. I was explaining which fabrics I like, why certain styles don't work with my shoulders, that I prefer flowy silhouettes and longer wide-leg pants, and that I wanted things I would realistically feel comfortable wearing. Instead of treating all of that like I was being difficult, Hannah used it. Every time I explained why something wasn't working, she refined what she recommended next. She helped me find wide-leg cotton pants that were so comfortable I asked her to remove the tag because I wanted to keep them on. When I couldn't figure out the unusual construction of a black wrap top, she patiently showed me exactly how it worked and talked about how she styles the same piece herself. She also helped me find a beautiful purple dress that turned out to be incredibly adjustable and versatile once I got home and experimented with it. One of my favorite parts of the visit was rediscovering Earthbound's preserved butterfly displays. I bought a larger one from another Earthbound years ago during a really happy memory in my life, and I still own it today. Seeing them again immediately brought that memory back. Hannah knew the product well enough to answer my questions about the butterflies and explain what she understood about how they are sourced and preserved. I chose a smaller wooden frame with two unusual butterflies, and before I even had to think about carrying such a delicate piece around the store, she offered to put it safely at the register for me while I continued shopping. That little interaction probably sums up Hannah best: she notices things and handles them before they become a problem. I also found a Moon-themed botanical tote that happened to be the last one. By the end I had purchased the butterfly frame, tote, pants, wrap top, and dress. That sounds like an extremely successful sales job, but it didn't feel like I had been "sold" anything. It felt like somebody paid enough attention to understand what I actually liked. Even after closing time, Hannah was still patient, professional, and kind while continuing to take care of the store. It was obvious to me that she has substantial experience with Earthbound because she knew the merchandise, understood how the clothing actually fit and functioned, knew the story behind different products, and was completely on top of what was happening around her. A really good manager can make all of that work look easy, which probably means customers don't always notice how much effort is happening in the background. I noticed. Hannah is an asset to this store, and I genuinely hope Earthbound recognizes her for it.

I had an hour or so to stroll around this beautiful, well-put-together store as my turn waiting for…read moremy appointment at the Apple Store lingered on. The ambience of the store is fantastic and the organization of items as well. Knowing the long wait I had, I actually felt lucky, as I did not want to leave a single display "unturned," as there was so much cool stuff. Hanna was working the counter and the floor at the time, and she had informed me she was the manager as I let her know I would be there a good, long while and conversation she entertained. She managed to give me the time and attention I needed, and I felt welcomed by her; all the while she managed to help any and all other walk-in customers with everything they were visiting for and needed as well!! Great store Too much good stuff The sales and clearance sales always have great deals or or discounts; the clearance section is currently 2-0 versus me, haha, I've only ever been twice and I've had to get a few things every time. Hanna, you are great, as is your store. Hopefully everyone recognizes this!!! All the best to everyone there as well! :))

This is a best store for real materials lovers, as I'm ! You…read morecan find there everything from blankets to furniture! Smells and feels so green and natural! I'mgonna visit you guys again, thanks a lot!

Ordered a custom outdoor sofa here in june 2021. After months and months of excuses and back and…read moreforth from the owner (Mondher El Ouaer), I have still not received the sofa (august 2022). I tried to be lenient due to covid and supply side issues but I'm pretty sure he was just lying to me. He has now stopped replying to my emails to get a refund. I would STAY AWAY from this store and company. Have only had headaches and stress from them.

Staff: Overall they were nice but it took awhile for someone…read moreto welcome us which almost made us leave. Until we met Donna. She was a life saver and truly amazing. She took so much time to help us, was patient, caring, and saved us from going elsewhere. Quality/Value: Obviously very nice and high end furniture here folks so pricing is high. However, the quality makes up for it. You get what you pay for. Overall: We went in to see a table we saw on the website but they didn't have it in the store. Donna worked really hard to show other tables, pulled up the website, and really made us feel valued. Donna should be recognized for her greatness as she saved the store from us walking. Our purchase is TBD at this point but if we do it will be Donna who made it happen.

I wish I had read these reviews before I purchased a 'Pearce Roll Arm Sofa'. It took months to…read morearrive and the second time I sat on it I heard a POP. Figured it was a spring that had popped off the frame so my husband removed the bottom outer lining and we were shocked at the material used in the construction of the loveseat. PARTICLE BOARD. Couldn't see a loose spring so don't know what the sound was but the cushion on the side I was sitting on doesn't have the support that it did upon arrival. It's a good 4 inches lower than the other side. It's now like the old loveseat that we bought this one to replace!

And adorable shop located in the Mission Viejo Mall selling handcrafted goodies ranging from…read morecandles, to key chains, and yarn! We stumbled upon this shop on their grand opening day while browsing around. The owners were super sweet and everything in the shop was so cute. We ended up getting a few things in the shop and you can tell that they were very well made. It looks like they may even have an Etsy store for those who prefer to shop online! We will be sure to return when we are shopping at the mall again! It will be a great place to buy some gifts for ourselves or others.

I'm usually too lazy to write any review but after my first shopping experience at this place today…read more(Fri 12/2), I really have to write one now. - Shop decoration? 10/10. Can even write a whole essay to describe how pretty and well-decorated the shop was - Customer service? 10/10. The 2 employees that assisted me were literally two of the nicest & friendliest sellers I've met this year - The products? 10/10. Still can't get over how cute yet edgy the 2 plushies that I bought are haha I don't know about y'all but I'm in love with this place already

Fake Mosasaur teeth fossil matrix from Morocco. Bought for $300 under false pretenses…read more Over-polished fake stone

I was super excited to see this new shop that took over the previous Origins store located…read moreupstairs. The best way to get there is parking at the food court. Domenika Home, is a family owned business. I was able to speak with the owners, Steven and Cecilia. The crystals come from Brazil which is great! I love having crystals from different parts of the world. They were both very welcoming and happy to help. I had my kids with me which you know can be stressful when there are breakables or delicate items around. They were kind and patient with us which made me feel at ease. I wish I could've taken a ton of photos to show you the shop. I was just carrying too many items to really do anything. They had crystals and stones for decoration, collecting and as jewelry. I purchased two satchels for my kids who also collect crystals. The one I posted is the one of 4 medium size for $10. The other we got was 10 small for $5. The prices at their store was really good and he's got some very beautiful ones that I do plan to return for. I highly recommend this shop for the quality, price and wonderful customer service. I've been to other crystal shops in our South OC area, these prices are hard to beat. I'm sure I'll be visiting many more times and am looking forward to it. We really enjoyed ourselves. I will definitely update my review.

Jane was an amazing help. I've been looking at the Lewis Sectional to replace our old couch, and…read moreshe walked me through their beautiful showroom, offered thoughtful recommendations, and even sent me home with fabric swatches that are not only pretty but also great for dog parents like myself. Parking at this location was also a breeze, and she mentioned they offer free shipping. They're currently having a 30% off sale, allowing me to get my new couch for a better price. I'm not sure how long it will last, so hurry before it ends.

Beautiful design for every single one and great people with amazing talent and knowledge guide you…read morethrough the journey of their creating designs

Cute little plant store at The Shops in Mission Viejo. They're upstairs close to the food court…read more They have small succulent arrangements and some foliage plants. Not a huge plant store. The owner is friendly and I've had good experiences here. I've purchased two of each plant (see photos) for my cousin and I.

*SCAM* Absolutely unprofessional!!! I placed my order yesterday on doordash and they confirmed the…read moreorder. Someone from the business even called me to say they were out of the original flowers i wanted and they would replace it with something else. The order was for a scheduled pick up for today at 530 PM. The driver from Doordash went up to pick my order and then i received a text from him stating that the business is closed. How ridiculous is this? why did they accept my order if they were gonna close the store and charged my card?? Absolutely unprofessional !!! Never ever going here again. My first experience with them and will be the last! Absolutely disappointed with this business! Not sure if they even care.

Cute little store in MV mall…read more If you have kids, there are plenty of stuff there that would be of interest to them. I always like to step inside the store to check things out when I'm at the mall, and occasionally find some cute items on sale, especially these soft, plushy, squishy animals for kids. I forgot to take pics except for Yelp reviews except for these two that I sent my daughter.

THIS IS THE ONLY MINISO THAT DOESNT LET YOU TRADE IN!!!! My friend asked if she could do trade ins…read morewith a blind box before she bought the blind box and the staff said yes.... Then when we went up to the cashier and I bought the blind box she said we can't trade in I have to BUY the box too. Horrible horrible service she basically scammed us. She has black hair and her name is TOMOKO... IM NEVER COMING HERE AGAIN!!!

I absolutely love this place. Cheryl is very informative. Which, a lot of times you get sent to…read moresomeone else. Cheryl has the personal touch. She is hands on. She can do all sorts of requests. Names on them, weddings all Holidays... she can put Your loved ones ashes in it.. I think that is so cool and so private.. There's so much more, but, for that you would have to call Cheryl... I really would not go any where else. Not , if I want quality, the prices are great too. Anyway, See for yourself

I LOVE this website. High quality and unique merchandise. Cheryl is GREAT to work with and hand…read moreselects all her merchandise. Rocks, Geodes, Crystals, Jewlery, Gifts and cool stuff for your home!!!!!

Fast, efficient, and everything was as expected. We were selling our home and the wifey thought no…read moreother than to use these guys. They were easy to contact, had a set price/pick up time, and they were there. We were great clients (I hope?) too and tried to be as easy going as possible. Would definitely use them again, thanks! Oh yeah, and our house sold in 1 month!

Great team, price and look! We have used them multiple times. Thanks for your support and we look…read moreforward to working together in the future .