The NICEST staff - sweet, courteous and helpful. Well-stocked neighborhood gem that is clean and well organized. Huge bonus: Modern Chemist in the back that is wonderful for prescription medications. They also carry Baggu items which make great gifts and wonderful French soap that I am addicted to. Can't say enough good things & I've been shopping here for years. Don't believe the negative reviews. Go see for yourself. read more

Unbelievably rude guy at the counter -- looks like a nice local pharmacy, but the vibe is worse than big drugstores. Too bad

their prices are ridiculously higher than any other pharmacy in the area. Also the owner is incredibly rude. I was heading to the register today and he suddenly rushed outside shouting at people who were in line outside for 2 hours awaiting their vaccine shot. He was worried that they would scare off his customers. I saw him to scream in the face of two people whose terrible crime was to be standing too close to his entrance door. When I saw that, I put what i wanted to buy back on the shelf and left. He's never gonna see me again. read more

I am grateful for many reasons to have pure essentials nearby. Their product choices (great hair products, soaps, etc) are high salon quality and they are well stocked and fairly priced. In addition the pharmacy in the rear of the store provides excellent service. What Im most grateful for, because it is a "gift, not a given", is that Pure Essentials is a UPS access point. It is not easy for a store that size to receive packages, but they do at no cost to the customer. Al and his staff are reliably friendly and helpful. read more

I wouldn't do business with these people ever again even if I got paid, and nobody else should either. This is a terrible operation with absolutely no sense of how to treat customers. First of all, one can never reach them by phone - their line is always busy, which means that either it's out of order or the phone is kept off the hook. Not a very intelligent business practice. Second, they advertise as a UPS delivery pickup point. I was awaiting a package that was essential to my job. Because I couldn't be home, I requested that the package be delivered there. But when UPS attempted to deliver it, these geniuses refused to accept it, causing it to be returned to the shipper. When I asked the manager (or owner, I'm not sure which) why they refused it, he very indignantly informed me that "we only accept small packages, not big ones," and that "we don't make any money from this, we're only doing people a favor." Not only is there no information to this effect for this location posted on the UPS website, but that's a very poor way to speak to a customer, paying or otherwise. Well thanks for nothing, mister. Apparently, it didn't occur to this guy that handling a courtesy service properly might result in more paying business, and arbitrarily doing the wrong thing, as in this case, might drive away a potential paying customer. Not a really smart way to operate. How does such a slipshod operation even stay in business? It's a miracle. read more

I have shopped at this business before and was always put off by the high prices of nearly every item in the store but my experience today takes the cake. The business says, "customer service is our specialty" it its side bar... what an absolute joke. Like other reviewers here, I had a problem with their status as a UPS pick up/drop off. I called UPS to confirm that I could drop off my box to this location. When I got there, the man working at the counter was already very haughty and nasty to me saying that they don't accept boxes but that he'd do it for me THIS ONE TIME. He scolded me and shook his finger at me. I asked if there was any information that said what they would allow/not allow and he said no. I left the package on the counter and as I was walking out the door I heard it fall to the floor. The man at the counter shouted, "ASSHOLE!" at me as I walked out the door and crossed the street. By the time I was across the street, the man threw the package out the front door and on to the side walk. It was a horrifying and scary experience all around. I felt very embarrassed by this man's actions and I will never be shopping here again and I urge others not to. When I looked later my package was no longer on the sidewalk so they either "lost it" or threw it away. read more

This is one of my favorite stores in Park Slope. Yes, one of my favorite stores is a drug store. As far as I'm concerned, there are two parts to this review: The drugstore part: They have tons of organic health and beauty products. Usually, a store has one brand of organic stuff that is free of certain chemicals, which is what I always try to buy. Pure Essentials has TONS of options of tons of different brands--amazing. Further, the people who work there are very friendly and helpful. I believe it's the owner who is there all the time who directs people to what they're looking for, makes recommendations, and finds out what customers want in the store. I do all of my shopping here for self care stuff as well as cleaning supplies. The pharmacy part: There is a Modern Chemist pharmacy in the back, and Carlos is one of the nicest, most helpful people I've ever met. I'm from Michigan, and Carlos spent weeks dealing with my insurance company to try to get everything squared away. In the meantime, he gave me my prescriptions for free so that I wouldn't go without or have to try another pharmacy. When my insurance finally went through, I paid him for my backlogged months. Beyond this amazing response to my debacle, Carlos remembers my name, asks me about school and work, knows what I need when I go in, and was so sweet when I went in with a sinus infection and a prescription for a Z-Pack--giving me recommendations for additional things that would make me feel better faster. The two together? The best store ever. read more

Came in last week and I would never shop here again. I think the owner or manager was there and he seemed bothered to help me out with my ups package. Some products seem like they've been sitting on the shelves for a while they were all dusty, and overpriced. Check expiration's before purchasing from here. I would rather go to the other pharmacies in the area. read more

I come there everyday for my kids or myself! Pure Essentials has everything that I could possibly wish for! And I am French and love the fact that I can find those gorgeous products! My kids love the toys from beanie babies and I must admit that these keep them so happy and calm while I shop! The staff is so sweet and kind with me and my kids! I feel like this is really one of my favorite neighborhood hangout! And they got this new great website that has a ton of coupons for their lines of products all the time as well as some professionals who come to talk about their products! They have it all online on their interactive calendar! Strongly recommend! So much nicer experience than Rite Aid where no one recognizes you! read more

I never thought I'd have to visit a Yelp page before going to drop off UPS packages, but I wish I did. I looked up on UPS for an access point close to where I was headed, and I was glad to have found one. Unfortunately, as soon as I walked in the door, the guy working there (or the owner, who knows) was super rude to me. Told me that UPS wasn't picking up until Tuesday on account of Monday being a holiday. I said that's fine, and he said, "Well you don't have to worry about it, but I have to deal with it. Just leave it in that corner." I asked which corner, because he wasn't actually pointing in a corner, and he snapped at me to just drop it over there. I ended up complaining to UPS about this location. I'm surprised my packages even made it to UPS. Don't bother coming here, ever. read more

A great location for top-quality brands in hair care, skin care and more! Very convenient to pick up packages as a USPS pickup/dropoff location, and friendly, helpful owner! Excellent family-owned business read more

I don't understand some of the negative comments. This store provides a convenience to the community by accepting UPS deliveries. It is very convenient for me because I use it all the time when I'm at work in Park Slope. Sure, sometimes I'd have to wait, and the staff there recognizes you are waiting and are apologetic. They clearly move as fast as possible to accommodate me as I wait to get my parcel. And I enjoy the dependability and nostalgia of old "neighborhood drugstore", that always have things I need. Thanks for great service and convenience! read more

Love shopping here! They have so many brands that you cannot find anywhere around. I also used them a few times as a pick up for my UPS deliveries when I went out of town and they kept my packages safe and secure until I was able to get them. They treat you like family and I always have a great experience shopping there. Definitely nice to have a store like this nearby! read more

We've been shopping here over seven years and the service has always been outstanding. Anytime we needed a product or our child was ill Al and his staff helped us to find whatever we needed. They have become like extended family and can always be counted on. I would completely recommend shopping here ....once you do you won't want to go anywhere else. They have everything and the store is so neat and clean it truly is a beautiful shopping experience in a boutique like setting. A store like this truly enriches our beautiful neighborhood. read more

I'm not sure if the owner/employees here are illiterate or just lazy. Is there a way to notify UPS that this location should be removed as one of their pick up locations? I went there this afternoon to pick up two boxes that were delivered. After a very quick perusal from the owner he told me the boxes were not there. I double checked both deliveries and they confirmed they were delivered to this location Friday. A young woman came out and after I told her the name again found one of my boxes but assured me my other delivery was not there. Triple checking my UPS tracking it said it was delivered on Friday at 12:24. Both individuals not only assured me that UPS was wrong, but seemed to get offended i thought otherwise and they didn't have it. Seeing as I walked all the way to this location, in snow mid day I wasn't going to leave with out my package. A quick walk down their package aisle and I located it. NOT THAT HARD. In fact the package was QUITE LARGE. It wouldn't have been that big of a deal if they weren't both so incessant they didn't have the packages. They clearly did not look and didn't care to even attempt to help me. I'll for sure be looking in to reporting this to UPS as well. Just be careful if you're going to pick up a package, walk the aisle, check yourself. read more

I would love to give this place more stars but unfortunately I cannot. I usually come in on Sunday mornings right when they open most of the time the guy working there barely says hello or has his head in a box putting products out I assume. The biggest turnoff however is some of the normal items I purchase on the regular seem extremely over priced, a small Advil for 10.99?! Idk if this is a mistake or an oversight but I've noticed it a few times I've been in, even though rite aid doesn't have the mom and pop feel the prices are lower. read more

The owner/manager acts as if dealing with customers is some kind of personal imposition, especially, it seems, if you're trying to pick up a UPS package. Lousy customer service. Prices may be OK, but I would never spend a dime here. read more

I LOVE THIS PLACE! I first came to the store because they sold Jane Carter Solution, a hair product line that was difficult to find in stores (until recently). I also found a selection of seamless combs, another item difficult to find in stores. The employees are friendly and helpful, and they offer a wide selection of quality, often natural, sometimes organic health and beauty products. And their prices are reasonable! read more

Amazing environment, I highly recommend this place. The employees are amazing and the store is always kept clean !!!

I had a really good experience here with the guy who is maybe manager or owner. He had a true sense of cool and stepped in without any drama and gave me an unexpected discount after the very sweet register assistant had made an honest mistake with my purchase of 20 mins before. No bullshit. So refreshing. read more