Love the environment! I was a little nervous going in since I'm so careful with anyone who handles…read moremy teeth. I wanted to get Invisalign and so I went in and they explained everything to me. They weren't pushy, like some car dealerships. They genuinely help, and care. Dr. Boulton was very kind and patient on answering all of my questions. Now I have my Invisalign and I'm so excited!

Replacement retainers quick! Unfortunately, I was quoted a…read morecheaper price when I called to inquire. When I asked at pickup, they denied their original quote. I know what I heard because I corrected the original quote when I wrote it down. It is better customer service to say they are mistakenly quoted wrong than to lie. The only reason I didn't complain was the had them done the next day.

Well, so far we been coming here for the past year. I can't say more.... If I could give more stars…read morehere I would. Dr. Southers and staff especially Shantel have been for fantastic!!! My son experienced great services here. (Braces) always provide the best. Highly recommend!!!!

I have been going here for a year. I was shown x-rays and told that the case was complicated. Our…read morepaperwork indicated that it was only going to take 11 months, but the orthodontist went on vacation for two of those. It did include extraction of four teeth in addition to braces. When our regular dentist asked what the treatment plan was, I had no idea until springs were installed.

Strengths: I have been skeptical of a lot of orthodontics…read morelocations, but this place has been a very good experience. From the orthodontist Dr. Hideki Ikeda to the very caring employee Jaime Colin, everyone will ensure you are well taken care of. Dr. Ikeda is likely the best orthodontist provider at this location and if you like him and want him to be your attending dentist, you can request that with the front desk. If preferred, you are even able to request your assistant/other staff members who will always try to be the one who takes care of you before the orthodontist sees you. As a provider myself, I respect that Dr. Ikeda always has valuable information to share, stays within his scope of practice, and does not overstep the boundaries like many other providers out there. All questions are always welcomed to be asked at any time. There is even room for some casual discussions if time allows. Unlike other dental/ortho offices that gladly take your money and then try to do their work without giving you periodic updates after each appointment, Dr. Ikeda is very OCD and a perfectionist which reflect very well on your treatment plan and progress. Jaime Colin is the one individual who has always tried to keep my spirits up and acted like a friend to me. He has a very nice personality and will keep a conversation going if needed. It is very rare to find this behavior at any healthcare provider's offices because the other provider offices place a larger emphasis on profits rather than customer satisfaction and customer relationship management. Weaknesses: Although the online appointment system could be improved a bit so that patients don't drive over 30 minutes away to find out the office is closed, this is a small detail for the amount of care you will get here. I suspect that it was just a minor detail that the unexpected pandemic had forced the office to close abruptly without allowing the online appointment system to catch up quickly enough. Opportunities: Some employees are not as polite and will try to pressure you into filling out reviews before the treatment is even done. I do not believe in this type of behavior and perhaps these employees should be retrained so that they can understand how important customer relationship management should be. Some other employees are very reserved and this may lead to some odd silences in between procedures such as X-rays or pictures. Perhaps this could be a bit of notice to those employees. Even though there are some weaknesses as described above, they do not warrant a loss of a star from the review. Every business/organization will never be perfect, but it is up to the employees who act in the company's best interests to set an example for other employees.

ZERO star but system won't let me not give one Absolutely…read moreatrocious care and customer service From major staff. Yet another 3 days waiting for a manager/ or owner to call back. I have given times I can take calls yet nobody can call when I can take a phone call. Care to meet patient needs isn't there. Spent half hour last week talking online about book appointment for brace removal. I asked and has confirmed but per several times. Booked appt was then cancelled 30 minutes later with promise of management calling me that day to make arrangements to meet my son's needs. This hasn't happened. I cannot recommend this business at all if you have specific needs and requests as they cannot meet them and will not go out of their way to try - you just get excuses and shuffles around waiting for phone calls

We had the most amazing experience during a visit that, admittedly, wasn't one we wanted to have…read more My son, who has disabilities, needed to undergo general anesthesia to receive the dental care he needed. From the moment we checked in, every member of the team made us feel comfortable and cared for. The front desk staff, anesthesiologist, dentist, and hygienist were all incredibly warm, welcoming, and compassionate. What stood out most was the communication throughout the procedure. The doctor provided regular updates and immediately informed me of any changes to the treatment plan. As an anxious mom, those updates meant everything and helped calm my nerves during a very stressful time. The level of care, patience, and kindness we received was exceptional. I am so grateful for the way they treated both my son and our family. I highly recommend Lollipop Dental for any child's dental needs, especially for families whose children may need a little extra support and understanding.

We went today and waited AN HOUR for our appointment. We were ten minutes early. After an hour,…read morethey told us that our insurance was not accepted. But we were just here a few weeks ago with no issue? And I spoke with the office prior to coming and everything was in order. The front desk told me that they have a department that handles the insurance but they have no way of contacting them so we have to just reschedule the appointment. I called the main phone number for lollipop dental and they told me that yes our insurance is up to date and accepted. So now what? Do I take my kid out of school again and risk going back? I also asked for a manager to help explain what was going on, but they said there was no manager in office, they have no phone number and no email, but I was welcome to use the main email address for the company.

I had a deeply disappointing experience with this orthodontic office. After paying $400 for…read moreretainers, the top one fell out the very next day, and the bottom one was gone within a week. I ended up disputing the charge because I have nothing to show for that $400. Meanwhile, I still left them the $600 for shaving down my Invisalign, which is at least something they actually did. But the idea that I should pay every time a piece of glue lifts off my teeth is just absurd. There are people who've had their permanent retainers for 10+ years with no issues like this. The fact that I'm being asked to pay again, for a replacement after such a short time, is completely unreasonable. I've already gotten a second opinion from another orthodontist who confirmed that this is not standard practice. Overall, this office has charged me hundreds of dollars and left me without a functional retainer. I would strongly advise anyone considering this practice to look elsewhere if they want a retainer that actually lasts and fair treatment when things go wrong.

I'm honestly so frustrated with this place, especially their scheduling. Every appointment has to…read morebe booked like 3 months in advance, which is already ridiculous. People have lives. Things come up. Sometimes you need to reschedule an appointment, and that is completely normal. But apparently here, if you need to change ONE appointment, you have to wait another TWO MONTHS just to get back in. How does that make any sense for an orthodontic office where patients are supposed to come in regularly for adjustments? I'm paying for my braces completely out of pocket, and I've already spent so much money on this treatment. Now my treatment is getting pushed back because THEY don't have enough appointments available for the number of patients they've taken on. If you can't handle this many patients, then maybe stop accepting so many new patients?? Existing patients shouldn't have their treatment delayed for months because the office is overbooked. And on top of all that, the person I spoke to on the phone was extremely rude and dismissive. I wasn't asking for some crazy special treatment. I was literally just trying to figure out how I'm supposed to stay on track with my treatment when their "next available" is TWO MONTHS away. The attitude I got was completely unnecessary. Basic customer service and basic respect shouldn't be too much to ask. I understand being busy. I understand not having an appointment tomorrow or even next week. But making an existing patient wait two extra months because they had to reschedule ONE appointment is insane. I paid a lot of money and trusted this office with my orthodontic treatment. I shouldn't have to worry about my treatment getting delayed just because they're taking on more patients than they can actually accommodate

I loved the results of my Invisalign from Dr. Lee!…read more I had a pretty bad case of open bite as you can see from my pictures. My top and bottom teeth never came together even if I completely clenched them together. Other orthodontists told me the only option I had was to get jaw surgery. I basically gave up on fixing my teeth because jaw surgery was way too scary for me. As my last hope, I contacted Dr. Lee hoping maybe there would be another option. He told me he could fix it with Invisalign! I thought it would be too good to be true, but he explained everything to me and what the process would be like. I trusted him completely and I'm so glad I did! My open bite is completely closed and I love my smile. People complement my teeth all the time! Also now I can bite down on a sandwich (so satisfying ) Dr. Lee is very professional and really nice! I refer everyone to him and I really really recommend to go to him for perfect teeth. His office is really clean and his staff are really nice as well. Thank you again Dr. Lee!

First off, WOW! Dr. Lee and his whole team are top tier! I originally brought my daughter here for…read moreher ortho treatment because I was referred. And I'm so happy I was! She's had her braces in for about two months now and we've already seen so much improvement! What stands out most about this office is how honest and straight forward the Doc is about required treatment and how attentive all staff is! Special shout out to the front desk team, Destiny and back office Ana, they both are amazing! So good that this momma got braces for the 2nd time! Yes! I wasn't happy with my first round of treatment with a different doctor, had my braces for 24 months+ and all they could tell me was treatment was over and that's all they could do. So when I brought my daughter to Dr. Lee, I knew I wanted to get a consult, so I did! Got my braces yesterday and little to no pain! Thanks Doc and staff! So if you're looking for an ortho office, THIS IS THE ONE!

Viva smiles has improved my smile so much since the first day I stepped foot in their…read moreestablishment, I've never been disappointed and everybody here is super friendly, especially Chelsea who has helped me through many of my appointments. Definitely come here if you want a perfect beautiful smile without any worries!!

The retainers have been nothing but wonderful to me. I love how this place gives us a free set of…read moreretainers and a free little container for you to use. I've used the little container to put my retainers in a safe and clean space. I've put it inside of my purse on a number of occasion. My mom told me that when my brother got his braces off from this location, she had to pay in cash for the retainers and such. My brother never got a container for his retainers. I'm just lucky to get the first set of retainers and a little container for it all for free. Just be careful not to lose them.

I need to tell everyone just how happy I am with Dr Nguyen…read more I have had issues in the past with getting numb and she was able to do it AND she works you through the pain of the shots. Her staff is amazing. They seem to work like a team and are so comforting. I had an extraction and a cyst removed and was talking normally in 1/2 hour. I cried happy tears!!!

Dr Clara is absolutely AMAZING! As someone who is terrified of the dentist and only goes when I'm…read morein pain and desperate, she always goes out of her way to make me comfortable. She is so patient and compassionate, which is not something seen in most dentists. Her entire staff is incredible. HIGHLY recommend Dr Clara.

After I had my services rendered - I read my explication of benefits & they billed a service they…read moredid not provide. I called them to ask why & the girl couldn't give me an answer. Had to wait until the following week for a manager to call me.... It was not a straight answer. Ok. Whatever. I then requested for my X-rays to be transferred over from their office & they never responded. The doctor did the cleaning as well... and I'm used to a hygienist doing it and taking their time. He seemed like he went in for less than 20 min. Overall- office is clean, staff is nice, just didn't like the dishonesty & how they didn't reply after when I asked for the X-rays.

Our teenage kids have been going there for over 3 years. Dr. Kang is very detailed, catches any…read moreissues and always gives the most accurate recommendations. Dr. Kang and staff are very professional and always on time. The care they give my kids is exceptional and I highly vouch for this dentist office.

It's been a long journey but it's finally over. Dr Narges has a patiently given me back my…read moreconfidence and self esteem. Up until 7-Day dentist I was afraid to go. All the other dentists I've had in my life have made me feel small and stupid. I've been told to suck it up, quit crying and stop acting like a baby. They didn't like answering my questions . They never explained why they were doing what they were doing. 7-Day dentist was a completely different experience. I have never felt this way about a dentist before. Every time I had an appointment I knew that Dr Narges cared about how I felt . She was patient and answered all my stupid questions without judgment. I want to thank everyone at 7-Day Dental for your wonderful care . I appreciate all of you so much you're doing a fantastic job . I will be recommending you to everyone I know. I will see you in 3 months

Awesome staff. Clean Facility. 10 stars out 5…read more If your last dentist wasn't what you expected or it's run by 2 people and disorganized as i experienced elsewhere down Lincoln Avenue in cypress..then come here. They took my medi-cal gladly here at 7day dental and relieved my pain and pulled few teeth on SAME VISIT.. Also gave me solid game plan to get my teeth game back on track. The team works well and they are extremely professional and kind. Thank you.. I'm not good remembering names so my apologies but all workers here on point. If you're in pain and have medical call them.. they saw me same day.. if you don't have medi-cal they probably help with that too or just get medi-cal first or bring your own insurance etc..thank you thank you thank you! All dental offices not the same... I feel the small ones are over there heads & the larger ones your just a number.. Thank Thee Lord for 7 Day Dental !!!