First time coming here with my 8 year old and the entire experience was great. The staff was friendly, and they were quick but still thorough. No complaints! read more

5 Stars - Highly Recommend! Cypress Smile's Dentist is fantastic! The staff is friendly and professional, and the office is clean and modern. Ale was gentle, knowledgeable, and made me feel completely at ease. I really appreciated how clearly everything was explained. Great care from start to finish--I'll definitely be coming back! read more

I'm making an appointment to go here because I've heard nothing but wonderful things! The office is nice and clean. The staff are friendly and helpful and the work is superb! I've heard everyone is very professional and is interested in patient care. can't wait to get there and I never say that about visiting the dentist. read more

Cypress Smiles Dentist is amazing! Very clean office and the staff is very friendly and professional.

Dr. Nguyen and his staff are amazing, I had the best visit ever at the dentist. His manager Michelle is the best when it comes to coordinating my benefits and making sure my insurance is going to cover my services. Thank you for an awesome experience I will definitely be referring my friends and family. read more

They need to inform people of the extra fees they charge when making appt. My daughter needed regular cleaning and was charged for a laser cleaning read more

The type of care I received at Cypress Smiles was awesome. The quality of care was amazing, I appreciate the laser therapy with my cleaning has helped my oral hygiene a lot. Everyone very caring about my oral health. The office team is incredible, office is very clean. The operations manager Michelle was so sweet and helpful. Thanks for everything read more

SRR - Overcharge excessively. They wanted to bill my two insurance companies and still charge me $700 for an extraction. I made an emergency appointment and feel they just wanted to take advantage. read more

I really wanted to like Cypress Smiles because the dentist himself was nice, patient, and listened to my concerns. However, my overall experience was disappointing and honestly a bit unsettling. During my first visit, I had X-rays and a cleaning. I was told I needed several fillings and a root canal--which felt like a red flag, especially since I had no pain or visible cavity on the FRONT tooth they were concerned about doing a root canal. I decided to do the fillings, but I didn't feel confident with the assistants. They didn't seem like licensed hygienists and didn't do a thorough job, not even flossing properly....she flossed like my front teeth at that was it. What really made me uneasy was how quickly they jumped to the root canal diagnosis without even taking time to fully review my X-rays. I went to another dentist for a second opinion, and they confirmed I did not need a root canal. Despite expressing that I didn't want the procedure, the front desk lady--an older woman--kept pushing the same narrative. She was passive-aggressive and tried to scare me into going through with the root canal, insisting my tooth would "eventually fall out." It made me really uncomfortable. the younger two ladies are really nice. I returned twice more for fillings and those visits were okay. But a recent experience was it for me honestly. I went in for a quick concern about my gums. I was there for maybe 5-10 minutes, was told it was nothing serious, and was reassured there would be no charge. Then I received a letter saying they billed my insurance for two X-rays.. that were never performed! When I called to address it, the same older front desk woman told me it was a "mistake" and offered to "not charge me next time," but said she couldn't reverse the claim. like no that's not how it works.... I had to escalate it to my insurance, who thankfully took it seriously and is now investigating. It's really upsetting to think they would bill for services that never happened. If I hadn't reviewed my insurance claims, I would have never known. It's hard to trust a place that seems more focused on getting paid than providing honest care. I appreciate the dentist himself, but the staff really needs a lesson in professionalism, honesty, and customer service. I'll be taking my dental care elsewhere. read more

I normally HATE the dentist.... But not this one! The positive reviews are legit, which is why after not having been to a dentist in 7 years... I was terrified but willing to try them. From the second I stepped in they could tell I was anxious and didn't want to be at "the dentist" but continuously reassured me we can take it at my own pace. Thank goodness I put my trust in them! Dora the office manager, is just the sweetest and kind hearted person, and helped me from running out the door. Alejandra was also very kind and sincere. We ended up having amazing conversations before and after my dental exam with the dentist. Many thanks to Breanna who took care of my X-rays and my much needed cleaning! She was a joy to talk to throughout the procedures. I was very blessed to get booked with Tuan Nguyen as my dentist. Even though I had some cavities and some cracked teeth in the very back from clenching, he didn't make me feel depressed, upset or have negative thoughts about it. In fact, I feel very excited and positive about the plan they put together and reassured any and all work needed will be as stress free as possible. I already have 2 appointments booked, and do not feel ashamed unlike the previous place where I was so traumatized it took years for me to be willing to see a dentist again. If you are scared, hesitant, anxious or anything in between, Cypress Smiles will take good care of you and you should feel better about yourself after leaving than before you went in. I wish I could give them more than 5 stars! Thank you all... I will see you soon! read more

Cypress Smiles Dentistry - General Dentistry Near Me - Cypress, California

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Took my 5 year old son in for a regular check up, super friendly staff doctor was very reassuring to my son. Very clean office

Thank you Cypress smiles Dentistry!! I had the best experience, the operations manager Michelle is always so sweet and helpful! Definitely referring friends and family! read more

The team at Cypress Dental is fantastic!! They are caring, they take time either their patients and don't rush the appointment, and always makes sure you the patient comes first. Also, they will send text messages to remind you about your appointment which is great feature! I highly recommend Cypress Dental!! Thank you Cypress Dental!! read more

Everyone at Cypress smiles is amazing. Customer service is on expectations. I am so glad that I found them and now I know that me and my family will never go anywhere else. This place is just amazing to make you feel welcome and they treat you with so much respect. read more

Great service, love the attention and professionalism from everyone! Dr. Lee is amazing as well as the assistant! read more

I am new to CSD, my husband actually went there first and then he convinced me to try them, because we were both unhappy with our old dentist. . From my first contact, it has been a pleasant experience. Everyone is so friendly and professional . They take their time to explain everything. Most of all, they didn't try to sell me on work that was not necessary (like our previous dentist, I always felt pressured to get work done I didn't want or need). I am so glad I made the switch to Cypress Smiles Dentistry.... read more

Cypress Smiles is amazing!! The first time I came here was almost 2 years ago. I hadn't been to the dentist in about 2 years because I have bad anxiety at the dentist. The people who work there are the kindest, most patient, and most understanding people. Adrian and Alejandra were amazing my first visit, and they really calmed me down. Since then, everyone else has gone above and beyond to make me as comfortable as possible. A few visits ago, Dr. Nguyen asked what they could do to make my experience more comfortable, since every time I come in there I'm an anxious mess. They take their time, tell me to take deep breaths, give me a little tooth-shaped toy to squeeze, and remind me that I am in control and they will stop whenever I need them to. They are also so friendly, and actually remember personal things about you!!! Shoutout to Dora too! She is so nice and I always love chatting with her at the front desk. I first chose this place because they took my insurance, and when I left that job and got a new insurance that they didn't take- I didn't care! I kept coming here and paid out of pocket because I have never received care like this before at a dentist. Thank you so much Cypress Smiles!!! read more

Cypress Smiles Dentistry - The little tooth squishy toy they will give you to help calm your lil anxious self down! - General Dentistry Near Me - Cypress, California

Does not accept hmo. Receptionist turned me down saying they don't accept hmo only ppo. They have current clients under hmo, and refuse to add new clients on unless it's with ppo. Beware. read more

I met Dr Nguyen today and the staff at Cypress Smiles. I was very pleased with how nice and friendly everyone was. I had a checkup and cleaning with Dr Nguyen She was very nice and has a calm demeaner about her which made me feel comfortable during the entire process. Very thorough exam and cleaning. I was very happy and will be returning For my next appt. The best part.. NO UPSELLING ME STUFF I DONT NEED! THANK YOU, MUCH APPRECIATED. read more

I'm giving Dr Trinh the highest rating for the following reason. I don't like needles....and neither does he!! He used the smallest needles and good numbing gel to minimize the pain. My tooth extraction is a long story and a big job. The procedure was almost pain-free and took less than 10 minutes. He was prepared for battle with this tooth, but the whole procedure took less than 30 minutes. Numbing, extraction, bone grafting, stitching up, and prescriptions. I compared the treatment plan cost with another office. His treatment plan was thorough and reasonable. It's a great office and the staff is professional and curtious. read more

I have been a patient here for a little over a year now and am so glad I found them. The whole team here are excellent. They are extremely professional but friendly too, and make you feel at ease the minute you walk through the door. Today I had the pleasure of meeting Dr. Lee for the first time. She was patient, gentle and really listened to my concerns as I am a pretty nervous patient. She put my mind at ease and made my dental appointment a pleasant experience. Having worked in customer service I know how important is is to to make your customers feel valued, and these guys do it incredibly well. I have referred several people to them and will continue to do so as they are the best! Thank you Cypress Smiles Dentistry for taking such good care of me! read more

The staff at Cypress Smiles are very friendly. I didn't need to wait too long at all. They also answered any questions I had to my satisfaction. read more

Very caring and friendly environment. Honest about what you really need done instead of trying to make you get unnecessary work done like my last dentist read more

Every appointment I've had here has went well. My teeth and I feel well taken care of. The staff are always friendly and considerate.

If you have insurance and are planning to change it over to this dentist, you should know before you do that they have a mandatory service that costs 175 dollars that ISN'T covered by insurance. They won't allow you to do X-rays, cleaning or any of the standard dentist procedures unless you commit to spending this extra money. I've seen a half a dozen dentists and have never encountered something where you can't refuse part of service and are forced into paying something that costs twice as much as my previous dentist charged without insurance. I spent a month waiting for my name to be reflected on their roster (even though I had my insurance card with them listed as my primary care provider, it had to be reflected on their roster first) only to have to change it to find a dentist that doesn't add unnecessary, unwanted and frankly suspicious charges to their standard care. The one thing in their favor was their receptionist Dora was incredibly helpful about trying to make my appointment work in a timely manner, and was very eloquent about explaining the dentist's viewpoint. She's the only reason I didn't have to wait even longer to try to find another dentist. read more

I brought my daughter for her first ever dental visit today and the entire staff was amazing with her! They explained every step, how all the tools worked, and allowed her to watch in a mirror as they worked. We will definitely be back! read more

Cypress Smiles Dentistry - General Dentistry Near Me - Cypress, California

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Streamline registration and check-in process. Knowledgeable and helpful staff. Professional service. Quality patient care. read more

I wanted to mention how sweet and amazing Dora is in the front!!! She makes things go so smoothly and stress free!!

Nice staff, very timely, and great with my 7 year old. Clean office and nice and cool in this warm temperature.

Unpleasant experience with an Dental HMO Plan. Front Receptionists are not helpful with obtaining patients insurance eligibility reports. They informed me that I was unable to schedule an appointment due to not finding me in the system. Dental HMO indicated that, indeed they can access the insurance eligibility from the Website and to call for verification of service, but the customer service was very poor. My experience with them was very disappointing. After I found that they weren't going to call the Dental HMO insurance, I contacted them and informed them if they can do a favor and fax over the report. I gave them approximately 2 weeks to receive the fax as well as potentially giving me a call back like they told me. When I called, I was informed they still haven't received any eligibility report so that I should be the one calling the Dental HMO plan. I went ahead and called and asked for assistance because the receptionist stated that they will not not call my Dental HMO for more clarification. After a day, I called back and the receptionist informed me that they received my insurance information, but a Disclaimer was read over the phone. All New Patients need to be aware that they will be charged a $170 for a dental cleaning. The reason for that is because they bought a new tech item for laser infection reducing machine that the insurance doesn't cover. It was mandatory for me to pay for the $170 procedure that I did not sign up for. Just for everyone out there, all insurances are difference, but my Dental HMO does offer a free dental cleaning. I am very disappointed with the service that was provided. I hope anybody that feels helpless sees this review. Just call you Dental HMO Plan back and switch your Dental Provider. read more

This place is the best. It is a small dental office, always clean, and the staff and Dr. are kind, caring, and attentive people. I feel like I'm visiting friends during every appointment and I've only been a patient here for about 3 years. It took many unsatisfactory visits elsewhere before finding this great team. Thanks for making my experiences such a comfortable one everytime Cypress Smiles Dental. read more

I brought my disabled sister here . I was very impressed. Very friendly and comforting to her. Offered her a drink and made the effort to help her relax. I was very pleased with the dentist. Conservative. Start out with the basics and see how it goes was his recommendation. She has some gum disease so he didn't want to get too aggressive. If some deep cleaning needed he would only do the necessary teeth . Wow. A dentist thinking about his patient in the chair and her possible tolerance. You rarely see that these days. Front desk Dora also extremely helpful and made us feel comfortable. First time in this office. We will claim them as our Dental Office. Thank You again . Oh the price exceptionally reasonable. read more

First time patient and I was impressed with the great service . Everyone from the front desk , dental technician Maria and doctor had a great attitude. Look forward getting my dental work done here. read more

Being here at Cypress Smiles, I immediately received great service and kindness. Gali was great with my X-rays. She even went as far as offering me a blanket and playing music of my choice to help me relax, as I deal with severe dental anxiety. Thank you Cypress Smiles ! :) read more

Cypress smiles has always done a fantastic job at taking care of my teeth. I've had many issues with my teeth over the years and they always work with me at helping me understand what needs to be done. Dr. Kang is very calming and is always very empathetic towards the anxiety I have about my teeth. Dora, the office manager always does her best to help me get all my ducks in a row as far as appointments and billing. I appreciate the dental assistants and everyone who works here! read more

This dentistry is awesome! From the moment I walked in the staff were friendly and extremely informative. I felt comfortable and in good hands the whole time I was there. read more

Awesome hospitality, advanced technology, friendly staff. I'm glad to be a new patient here!

I just said goodbye to a great dentist because he just retired. So I tried this dentistry and I am back in search of a new dentist. This office has a great atmosphere but they could improve in their relationship with the patient. They wanted to have me do a laser treatment I was not comfortable doing and it was basically an "all or nothing" scenario I was forced into. No laser, no cleaning. So I wasted my valuable time today (I am a first-time-mother) at this office. I asked if I could opt not to do this laser treatment and was told no. I was also told that 99 percent of patients do not turn this treatment down, as if to say something was wrong with me in doing this. I was also corrected in my form of speech. Just the worst possible experience. I am I search of a new dentist now. And this dentistry really should inform patients that they REQUIRE this laser treatment (which comes with a fee not covered by insurance) before the patient comes in and wastes their time. Also, the dentist saw I had a Disney bag and began to criticize Disney heavily. Great way to relate to your patients and build a relationship. I would have preferred he switched subjects. Good bye Cypress. read more

I hate the dentist. But they made this as pleasurable of an experience as you can have. I had one filling and they knocked it out in 30 minutes. Couldnt be happier. read more

Dr Lang is the best dentist. I had not been in years to a dentist and this lady is the best no pain. And the ladies from the first phone call were so kind and so informative about what they would do for me. And they took my insurance. read more

Cypress Smiles Dentistry - Dr Lang is the very best dentist no pain. The ladies in her office are so professional and kind from the first time I called . Thank you - General Dentistry Near Me - Cypress, California