Jose answered the phone, provided quote, Contract, and service all on the same day!!!…read more His team was on site within an hour, done in 30 minutes, very friendly and professional team!!! Brilliant at the basics, that's what I like! Thanks Jose

The service was great! I was really impressed with their work. Would highly recommendread more

I contracted Jorge for an over $4000 job and had MANY issues with Jorge. Beware!…read more Prior to contracting Jorge, I was very unfortunate to miss the following preparation steps: 1. ENJOY THE WORST POSSIBLE RESULTS Check the pictures of the final results of the contractor's sodding work. Make sure you want the same. When Jorge did the sodding in February the sod looked dead (cause most likely it was). Jorge assured me it is "hibernated" and will recover shortly. Obviously, it never happened and, two months later, most of the grass is just as dead as it was at the moment of sodding (see the pics). It's remarkable that Jorge calls it a good work! 2. PREPARE TO GET DAMAGED AND WORK INCOMPLETE He was resodding my front yard. He didn't finish his job, left garbage and damaged the front yard appearance of my neighbor's property so I got a reasonable complaint from the neighbor demanding me to fix it. Quoting my neighbor: "The landscape crew that re-sodded your front yard left a strip of plowed up soil/mud between your property and mine. It looks terrible, for both properties." On my request to finish the job and fix the damage, Jorge stated that he "miscalculated" the costs and now wouldn't fix the damage without extra payment of $400. (See the snapshot) Unfortunataly, I have already paid Jorge in full by that time since he pressed me a lot asking to be considerate and enable him to pay his people. GET READY TO BE PRESSED FOR FULL PRE-PAYMENT Further, he ignored my messages and only agreed to do it after multiple calls and messages and after I promised to remove a negative review. 3. GET READY TO SEE UNEXPLAINED CHARGES ON THE ESTIMATE Jorge added items on the estimate that were just meant to increase the bill without discussion and explanation. Thus, I got $300 "Overhead" added to the estimate (see the picture). He "clarified" it was added because my project was bigger than usual. Note, he didn't provide any discount because the project was big. On the opposite he tried to charge me more! 4. PREPARE TO GET THINGS SUDDENLY BROKEN AND TO BE CHARGED TO FIX THEM I had an incident when my irrigation very unexpectaedly got pipes broken in 3 different places and 3 sprinklers suddently got broken ONE WEEK (!) following the irrigation fix by Jorge. Since the rest of the landscaping project depended on the irrigation I was forced to get it repaired immediately. The circumstances in which the above got broken were very strange and unlikely. 5. PREPARE TO BE CHARGE EXCEEDINGLY IF THE CONTRACTOR IDENTIFIES YOU BADLY NEED THE PROJECT DONE To fix the broken irrigation pipes (that unexpectedly got broken one week after being fixed by Jorge) he orignally tried to charge me $450 per pipe. So, $1350 to repair 3 small plastic pipes (see pic.). 6. GET READY TO THE ESTIMAES TO GET INCREASED ~X3 TIMES BECAUSE OF "MISTAKES" In my understanding, Jorge is trying to take advantage of the situation to bill you to the max and his quote are also rapidly increasing. So, for example, in the above incident, he first quoted me $450. Then, he notified me of a "quoting mistake" demanding $1350 probably taking advantage that I wasn't present fisically on the spot and that the project was urgent. 7. GET READY TO NEGOTIATE OR BE OVERCHARGED and paying ~3 times more. Now, when I told him I wasn't able to pay this much he retracted back to $550. 8. TAX EVASION Jorge apparently tried to avade taxation on his income. Thus he is urging you to pay him in cash or in personal checks. Since Jorge demanded it, I paid him in personal checks and he never provided a receipt. 9. PREPARE FOR COMPLAINTS FROM YOUR NEIGHBORS Jorge left garbage on the neighbors lawn and the bricks uncollected (see the pictures). (I can also provide snapshots of messages from my contractor). Jorge only agreed to collect the garbage after multiple calls and messages and lots of time spent on my part. Even then, his original proposal was to leave the garbage sacks uncollected for over a week on neighbors lawn

Jorge and his team were laser focused in delivering a solution that I was satisfied with at the…read moreend. During the process of finishing my landscaping needs, Jorge was able to accommodate to changes that I needed last minute. I'd recommend them for sure. I'll most likely be using them for future projects as well.

Sergio does not answer calls, texts, or emails. I paid him $80 through Zelle for services in April,…read morewhich he did not show up for. Even before April, I would sometimes send him money for 2 mows and he would only show up once. When I asked him about it, he said it was dry and the lawn didn't need to be mowed. Fair enough, but he was more than happy to take the money for 2 services while only providing one, and didn't give me a refund. I have tried to get in touch multiple times, with no response. I've never experienced worse communication from a business owner. Do not hire this company unless you want to be ghosted. I'd give 0 stars if I could.

I have used Nova Lawn Care all summer 2024. I have not been pleased with the service. Sergio is…read morenot responsive to problems. Grass is blown into the flower beds. When I call or text I get a response I will take care of that. Next time they mow same problem. Blades on the mowers are not sharp. MY PROPERTY WAS DAMAGED. MY GUTTER SPOTS HAVE BEEN DAMAGED BY THE WEED EATER. MY SIDING HAS BEEN DAMAGED, MY FENCE PICKETS ARE DAMAGED. I have called and text Sergio. I get no response from Sergio. His crew does not speak English to communicate problems with their service. Sergio is non responsive, but accepts payment like nothing is wrong. I SENT THE PHOTOS OF THE DAMAGE TO SERGIO, BUT I HAVE NOT RECEIVED COMPENSATION FOR DAMAGES OR COMMUNICATION OF PLAN TO FIX SAID DAMAGE.

Smart Turf installed my putting green in late February 2022 and within eight weeks, the turf…read morestarted showing signs of imperfections such as wrinkling and lack of adhesion to the surface. I have been attempting to get Bo and Eli at Smart Turf to honor their one year installation warranty for the last two months with no success. If you are looking at Smart Turf, you should be aware they sub-contract the installation work and these sub-contractors have no time to warrant their installations. This is not what I was told when I agreed to move forward with Smart Turf after interviewing more than five companies. Smart Turf and their installers are driving new business only and do not have the business controls and management structure to take care of warranty work for existing customers. I have had six no-shows from their installers in the past four weeks. I have made several attempts to contact the Smart Turf Corp office and have not heard back from any executive of the company. I would not do business with Smart Turf based on my very poor experience.

I am so glad to have come across Smart Turf. We recently built a pool and we wanted to have a no…read moregrass landscaping. We have pavers and gravels for walkway but we have this large middle part next to the playscape for my kids. Smart Turf has competitive bids when I was looking for a company. I reached out to 4 companies and really liked our salesperson - Bo Vandergriff. He was very knowledgeable of their product. (Yes, they manufactured their own product that will be installed in your backyard.) I never felt pressured about setting my time/schedule because when I talk to him at first, our pool wasn't finished yet. He waited until it is right for us to install the turf. He sent me reminder emails to check up on the process. Their guys that installed it were very professional and polite. They were friendly while explaining to my husband the step-by-step of the process. We absolutely love our forever green space. We definitely recommend Smart Turf.

Happy with the service we got from Final Touch. We had some last minute changes and they were very…read morenice about it and even worked with us to come up with a solution. They made sure we were 100% satisfied with the work. Good price, good people, would highly recommend.

These guys are amazing. I was totally re-doing my back yard. Told them what I wanted and it…read morecouldn't have come out more perfect! They put in three stone lined beds in the back where there was nothing. Planted crepe myrtle and the most amazing part is the stone walkway on the side of my house. This was all uneven dead grass and they made it beautiful! They even did fill dirt in all of my ankle breaker holes in the yard. Put in a new bed on the front also. HIGHLY RECOMMEND Raphael and Jr.

David arrived early and did a great job! Great pricing, and very reliable. I would highly recommend…read moreto anyone in the shady hollow neighborhood.

Complete has been doing our landscaping and lawn maintenance for 10 years. They do a great job!read more

We hired US Turf to install artificial grass in our backyard. Unfortunately, the turf began…read moresinking, becoming uneven, and developing wrinkles. It feels like the base underneath has shifted, making parts of the lawn soft and unstable to walk on. We've been trying to get this warranty issue resolved for more than six months. We were asked to send photos, which we did, and we were repeatedly told that someone would come out to fix the problem. Unfortunately, despite countless follow-up messages over several months, no one ever showed up and the issue was never resolved. We even ran into Zac by chance in person, hoping that would finally move things forward. He apologized and told us he would send someone the following week. Based on his promise, I rearranged my schedule and changed my plans to make sure I would be available. Unfortunately, once again, no one came. There wasn't even a phone call, text message, or courtesy notice to let us know they weren't coming. After that, they simply stopped responding again. The most disappointing part wasn't the defect itself--problems can happen with any project. The real issue was the complete lack of communication, accountability, and follow-through. When you pay for a professional installation, you expect the company to stand behind its work and honor its warranty. Unfortunately, that never happened. I cannot recommend US Turf based on my experience. If customer service and warranty support are important to you, I would strongly recommend looking elsewhere.

UPDATE: I feel compelled to share my experience after…read morespending over $18k with US TURF. I initially chose US TURF for their prices and timely installation of their turf products. The installation process went fine for the most part, but once issues started to arise, their customer service became practically non-existent even though we are under warranty. First concern that came up is while they were installing our turf they ran into our fence with their trailer. They fixed the pickets they damaged but they broke the post for the fence in our neighbors yard. I attempted to contact them a couple of times with no luck of anyone responding back to us so we hired someone and paid them to fix it. A month later Zac responded and I told him we had to get it fixed and he never bothered to offer reimbursement. The second issue we experienced is an area of our turf started to sink. I made MULTIPLE attempts to get in contact with them and have someone come out and fix it. After a week someone responded and said they would be out to fix and never showed up- they ended up being no shows for the job three different times- we finally gave up. Most recently I attempted to contact them to have them turf a couple more areas in our yard as I need the same turf we used for our main areas and I can't get that through other companies(US TURF was our last choice at this point) We contacted them on March 20th first attempt and then personally emailed Zac the owner on April 5th with again no response. Despite multiple follow-ups about the problems, and even follow ups about giving them more business I've received little to no response. It's been extremely frustrating trying to get someone to take accountability or even communicate. This last experience prompted me to write this review as they have been so extremely unprofessional and to do it with clients that have spent so much money with them is quite upsetting. If you're looking for a company that stands behind their work and values ongoing customer relationships, I would strongly recommend looking elsewhere.

I have used Sweet Landscape for Commercial properties and my Residential for years! They have…read moremaintained, installed, and mowed all done by Sweet Landscapes, and I couldn't be happier with the results! Not only did they keep my lawns looking pristine, but their installation of #AtxSweet plants added a beautiful touch to my outdoor space. Highly recommend their services for both maintenance and landscaping!

FenceTex recently had the pleasure of working with Chris from Sweet Landscapes after she hired our…read morecompany to handle the fencing on one of her landscape projects at Burger King for an emergency code compliance issue. From the first conversation, it was clear she runs a tight ship as everything was professional, well-organized, and easy to communicate with. Chris had a clear vision for the project and worked closely with us to make sure the fence installation aligned perfectly with the overall landscape design. She was respectful of our process while also being hands-on and detail-oriented in all the right ways. It's always refreshing to collaborate with someone who genuinely cares about quality and customer satisfaction. Her level of professionalism made the entire job run smoothly, and it was obvious her client trusted her completely which absolutely made sense! If you're looking for someone who can bring a landscape project to life and manage it with precision and care, Chris at Sweet Landscapes is the real deal. We'd gladly work with her again any time!