Excellent service. These are good people, all around…read more Have taken my vehicles here for some time now and they have always taken good care of me through dozens of oil changes, brake pad and rotor changes, and a dozen other car issues. Truly honest and polite folks. Happy to know them and happy to have someone I can trust my vehicles with.

If you live in the area and you are not using Bridges for your automotive needs , you are sorely…read moremissing out. They personify what customer first stands for. Beyond honest and fair. They are the best!

I brought my car here to diagnose a grinding(ish) noise when my car switched gears. I was worried…read moreit would end up being a transmission problem and cost tons a money. They were very polite and upfront and after they took a look at the car, they let me know it was just due to very low oil. That's on me! I've had trouble finding auto shops in the past that didn't try to upsell me at every corner. So I was quite relieved to find this place just after moving to Purcellville. I'll be coming here whenever I have car problems.

Easy to schedule. They do quality work at a fair price. This is why I am a repeat customer and will…read morecontinue to bring my car here.

Place was nice and clean. They were the only place around that could get me in same day for an…read moreinspection. It is a little off the beaten path but if you are in Purcellville they are really convenient. They weren't pushy or over bearing when trying to sell their tires. Nice place- and I will definitely go there again.

I took one for the team and brought my husband's car in for his inspection (ah procrastination)…read more The team here was super nice and I would definitely bring his car back...or you know...make him take his own car in.

Took care of my vehicle for a fast and efficient. Best around in Loudoun if you ask me.read more

Where to start? From the beginning would be a good idea. I have had several issues with AAA Auto…read moreService. 1. My Expedition needed new tires. Fine. Had AAA order them, and install. When I went to pick up the vehicle I notice a $200 charge for "tire insurance." When I questioned the line item I was told that I had agreed to the service. I had not. The service adviser then challenged my comment stating that I had signed the agreement. Yes, my initials were on the order, but at no time was I asked if I wanted "tire insurance" for new tires. I got into an argument with the service adviser when asking for a credit. Finally, he relented and a credit was issued. Point here: never, ever argue with a customer. 2. Took the Expedition in earlier this week for a state inspection actually believing that it would fail due to possibly needing new brake pads and rotors. Amazingly enough it passed. The next issue follows the inspection. 3. Even before taking the Expedition inspection I noticed a slight vibration through the steering wheel. This persisted even after the "inspection" by AAA Auto. So, I decided to take the vehicle to local shop to chase down the cause. Here are the results: a. all the wheels were out of balance. b. the lug nuts on one wheel were stripped on the outside so if I had a flat there would be no way for me to remove the lug nuts much less the tire. The folks at AAA Auto strike again. c. all the brake pads and rotors were toast. Therefore, they needed replacement. So why did the Expedition pass state inspection? Was AAA Auto hoping that I would notice increased vibration and return so they could do the brake work? I have no idea. Fortunately the work was done by a very reputable local shop. Bottom line: DO NOT EVER TAKE YOUR VEHICLE TO AAA AUTO. EVER!! I certainly won't.

The A/C in our 2019 Hyundai Santa Fe never worked correctly after a front-end accident. Vehicle…read morewas returned to the body shop that did the initial repairs, but never got the A/C fixed. Hyundai service basically wanted to replace the entire unit to the tune of about $4K. Asked Tim and Wayne of Saville's to have a look to see if they could figure it out. After determining system was fully charged and not leaking, they diagnosed that it was a bad blower resistor. After a run-around from the Hyundai dealer in getting the resistor, Wayne found another source for the part. They installed and the A/C has been working perfectly for the past month...and the bill was less than $1K! These guys have gotten an A+ from me in the past for not only their knowledge, but more importantly my trust in their work and guidance. They've never given me any indication that they're feeding me a line of BS or trying to upsell me, and they always keep me in the loop with anything they encounter. They've definitely earned my future business and my highest recommendation!

Best shop in the area! Fixed my truck when no one else could. Highly recommend! They also dropped…read morewhat they were doing to help my buddy fix a flat in their parking lot. Great mechanics and great shop.

Hands down one of the best & trustworthy shops in the area. I literally arrived as a last minute…read morewalk in & was taken care of within 45 minutes!!!

Do not use C Cars! I brought my car into them to repair my brakes. They did not tighten the lug…read morenuts, causing the car to make a loud noise. When I returned the car to get it checked, they said someone had loosened the lug nuts, trying to steal the wheels. This was not true. There continued to be a problem with the vehicle, and I took it to another shop. it was determined that C Cars did not tighten the lug nuts on the front wheels and did not tighten the bolts on the calipers. They also over charged me. I will never use them again!

This place was a life saver! Dave got me in and out for my emissions testing. He was professional…read moreand extremely helpful. The gentleman who did the emissions testing was on point and was nice as well. Definitely recommend.

Used to go to them often, but recently changed hands and now they are terrible. They refused to…read morerepair a flat in a tire they recently sold to me and wanted to sell me four new tires instead - saying that was my only option. And the reasons for not doing the repair were obviously false and totally different from one staff member to another. I went to another garage and they repaired the flat quickly and effectively.

I got a nail in my front right tire driving home from a hike and originally stopped at the…read moreChevrolet dealership in Leesburg to get my tire repaired. They took my car in, and upon looking at it, said the tire couldn't be repaired, because they were SelfSeal tires, and both front tires would need to be replaced, at a cost of $380 per tire, plus installation. They also told me they couldn't get the tires I needed today but they would have them in a few days. That just wasn't going to work for me. As I continued to call around, searching for same-day availability, I called Hogan and Sons in Purcellville, spoke with Bobby and explained my situation. He told me that, while he didn't have my tires in stock, he would happily install tires for me at a reasonable price, even if I purchased them from another shop. So I found a shop that had my tires, purchased them, and drove to Hogan and Sons. Their shop and waiting area was very clean and had comfortable chairs. After looking at my car, Bobby informed me that I didn't even need new tires, and that I should return the tires I brought in and my tire could be repaired with an internal patch. Bobby and his team quickly got me back on the road, and I was very impressed with the polite and professional service. I will definitely be coming back here, even if it's a 40 minute drive from home!

If you're looking to spend more money, this is the shop for you…read more We brought our car here for a state inspection, which it failed. They really stressed how bad the brakes were, with the report stating the rear brakes were "metal on metal." We understood that the rear left brake needed to be replaced. However, they then recommended replacing the brake pads and rotors on the entire car and gave us an estimate of around $1,390. Before agreeing, we had the car assessed by a trusted professional, who determined that only the rear left rotor and brake pads actually needed to be replaced. Everything else was fine, and we were able to remove the surface rust ourselves. I will say that I did appreciate the pictures they provided with the inspection because they were helpful in showing us what they found. However, the way the brake issue was emphasized made it seem like the entire braking system was in terrible condition when, in reality, only one area needed repair. We ended up buying the parts ourselves and saved hundreds of dollars compared with their estimate. I understand shops have labor and parts markups, but the recommendation for a full brake replacement felt excessive and unnecessarily expensive. Definitely get a second opinion before agreeing to a large repair estimate.

I have been following Gene, the manager of this store, for over 20 years, and he has faithfully…read morehelped me service our family's vehicles. He is so good, that I follow him, even as he has grown beyond service advisor, changed stores, and companies. He has always been thorough, honest, and fair. Don't come here if you're looking for the cheapest service. Rather, choose here if you expect reasonable prices for great service and work. They work on all kinds of cars, not just high end. He will tell you if repairs are important or urgent, and give you options, and work with you. His broad knowledge of cars and friendliness in speaking to women (my wife and other customers I see while I am there), newer drivers (my son), are part of why I enjoy coming back. The store is very clean (especially think bathrooms), bright and comfortable. The lounge area, workspace and kids playroom are also helpful if you need to get work done. Their parts are good quality, and he has a solid team of technicians. They're a newer, border store, so not crazy busy yet. If you're anywhere reasonably close, it's worth the trip, and making this your go-to place for car maintenance and repairs.

Brought my car in for an oil change and ac fix. Unfortunately the cost was too high, so I used a…read morecoupon for the oil change and passed on the ac fix. An hour later they called with the car ready. Cheap oil change and the best part, they fixed the ac free of charge!! It's almost 100 degrees outside and it is the only car my husband and I have, so saying it helped is an understatement. In today's market where customer service seems nonexistent these guys will go the extra mile.