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Benicia, CA

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Pups n Purrz

4.6 (37 reviews)

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Clothes for your furries
Amy S.

A TREAT FOR THOSE OF US OWNED BY PETS The furries in my home get lots of treats. After learning about the Cat Circus in Las Vegas, my husband started making the cats perform for their treats. Our 3 cats quickly learned that if they sit, lay down, and roll over, they are handsomely rewarded with little nibblers. Purrz had all sorts of great treats for your pets. They also had cute little outfits. Our girls like to play dress-up. Purrz has A's and Raider gear! The size didn't match for our cats (pretty sure it's meant for dogs anyhow) but it was adorable! Loved all the great stuff we saw - even vegetarian food (for dogs)! One of our cats is a big fan of broccoli, but she's not ready for a vegetarian diet... she's a big fan of hummingbirds too!

My girl wearing her new hot pink harness, out front of the shop. Thank you Karen for your help! :)

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5 years ago

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3 years ago

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3 years ago

True Hometown service with competitive prices. Stop by and shop, let's support our local merchants.

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4 years ago

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3 years ago

Love Karen and her wonderful friendly little shop. My dog always wants to stop by. Recommended

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13 years ago

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Ask the Community - Pups n Purrz

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I came in right before Halloween to get a few treats for my foster pup. She is suffering from a…read moreskin condition, so she needs medicated baths 3x a week. Dressing her in pjs has also been helping her be less itchy. We got Matilda the cutest pjs here- I love haw easy they are to put in- no snaps, just pull over her head and then put her back paws in. We also got her some yummy/ healthy treats and some new squeaky toys I appreciate that they put holiday items on sale a bit before the holidays so I can dress up my foster pup and post her on the shelter's social media Plenty of parking and the store appeared clean and well organized

Showed up with a VETCO appointment. Lady up front was looking at her phone and I asked where the…read moreclinic was since there were no signs for it. Pointed left without saying a thing and not looking from her phone. Got in what seemed to be the clinic line (it was obscured by a shelf and seemed to be a little table with two people working it. I waited for two customers in front of me to be seen, then moved up to an orange cone that seemed the front of the line and got a curt "stand behind the cone!" From one of the workers. I got up to the table and the other lady asked if I had an appointment. I said yes. She asked if I checked in. I said no. So she sent me to front with our girl on her phone. Rarely does a business commit the full trifecta of shit customer service, but these guys managed it in rare form: complacency, apathy, and crap attitude. Well done, PETCO. No more business for you.

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Today was my first visit to this Pet Food Express location, and it was such a wonderful experience!…read more I discovered a few months ago, while visiting the Pleasant Hill store, that Pet Food Express carries my dog's food. Since moving to the Bay Area a year ago, I've been ordering it online, so I'm still learning which stores carry what. Recently, the Concord location didn't have the smaller bag of my dog's regular food, so I decided to try a different formula from the same brand. Unfortunately, my dog wanted nothing to do with it. I stopped by this location hoping they might have what I was looking for, and that's when I met Brandi. She was absolutely incredible! Even though they didn't have my dog's regular food in stock, she took the time to help me explore other high-quality options and recommended products that might encourage my picky pup to eat. The biggest surprise was learning that if my dog didn't like the food, I could return it for store credit. I had no idea this was your policy! Neither the Pleasant Hill nor Concord locations had ever mentioned it, even when the Concord team knew I was hesitant about trying a new formula. Because of Brandi's outstanding customer service, I was able to exchange the food my dog wouldn't eat and bring home something different. As soon as we got home, my dog happily ate some right out of my hand, so I'm feeling very optimistic! I also brought my blue nose pit bull with me, and Brandi was so kind and patient with her. My dog was a little overwhelmed by all the exciting smells, but Brandi kept her happy with treats and made her feel comfortable while we talked. Brandi truly went above and beyond. She was knowledgeable, patient, compassionate, and genuinely cared about helping both me and my dog. Customer service like hers is rare these days, and she made me feel like a valued customer. Thank you so much, Brandi! You've definitely earned a loyal customer.

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Partner’s Place - Shrimp!

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Concord Aquarium - Store Layout  Plenty of tanks, aquarium gear, rocks, wood, and plants!

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Pups n Purrz - petstore - Updated October 2026

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