Girl at counter was to busy talking about her personal life and her terrible hours at work to…read moreacknowledge us coming into store. As we continued to browse for puppies and asked to see one she rudely said "only if you're serious about purchasing" I'm not a salesman by any means but very weak sales pitch and drove me and my wife out of store immediately. Will not even be considering this store. Please train your employees to care. Thank you.

Just got my puppy (Boston terrier) a few days ago from here and she has been the absolute sweetest…read moredream come true. She was checked out by my vet, and is completely healthy. She came with 2 rounds of shots already and all of her papers. The staff was great too and I was able to tell that that really love their puppies. The only negative is that they are located in a mall. So if you're doing your back to school shopping, stay away or you will be tempted to bring one of these angels home with you just like I did!

Xtremely heartless company. They keep their beautiful creatures in tiny thick Tupperware not able…read moreto move with barely enough air. The store smells horrific like old milk and baby diapers. The staff prefer that their animals die as food and live a miserable life, then be rescued and taken into a home, even if that only means living for a short while. I can't believe that these people are able to keep their doors open. Do not come here if you are an animal lover of any sort.. or someone who likes to smell in through their nose.

Best reptile vendor in Jacksonville, Florida…read more My husband and I decided to go to Xtreme Exotics because my son is obsessed with snakes along with my husband. We went here to learn more about the different type of snakes as well as what we'd need to purchase a new snake owners. All the associates here were extremely knowledgeable and very kind. They answered all our questions and explained the commitment that goes into owning a snake and any other reptile they had in their shop. They have a large variation of snakes, lizards, iguanas, tarantulas, turtles, alligators (though not for sale) and a chinchilla. I highly recommend Xtreme Exotics!

Bought Christmas treats for our dogs as there is a buy 3 get 2 Knuckle Bone which we will donate…read moreand the Purina Pet Puppy food to the Florida Pooch Rescue in Orlando as they have a donation drive last weekend. Beyonce, Heather and the rest of the Petsmart crew here are very helpful and are really great with their customers.

Got us 15 Goldfish and was helped by Evian and Colin and got a new dog bed for our Boy from Top Paw…read moreas this one has the cooling pad-perfect for these dogs days of summer! Come support our local Petsmart ad they are the last retail store on this plaza. We have been going here for almost 6 years and it has always been a good experience as they have a wide variety of products, plus the staff is very friendly, very chill and there is plenty of parking.

Nice change from going to PetSmart…read more Had to buy crickets for our family toad. The price is steep here, but the friendly and knowledgeable service made up for it. My daughter enjoyed looking at the guinea pigs and parakeets. She also loved the chameleon and the tarantula. I recommend you visit here if you haven't. We'll be back for more crickets soon!

A humongous shout out to Jasper, the shift manager! Besides being beyond helpful and customer…read morecentered, she genuinely loves her job by watching her interaction with customers and how she assisted me. You can tell that her love for animals is genuine and her concern for customer service is real. It was a true honor to get to meet her and work with her as she helped me get a dog tag for a dog that I'm adopting next week. Thank you pet supermarket for having such a phenomenal representation of your business.

This place ... omg! First off my underage kids were able to purchase hamsters without my knowledge!…read moreMy daughters specifically requested 2 male hamsters (I know this is true because we only purchase male pets) they assured the girls that both of these hamsters were boys.they loved these (presumed boy) hamsters and named them giggles and cashew... Petco's error and false claim caused a great devastation in my home! After several weeks we are thinking giggles was getting fat around the holidays and we had to endure watching our precious giggles perish trying to push out a hamster!!! This really traumatized my family overall and for this reason l never shop here!! Because of their carelessness Giggles died in hamster birth!! We thought he was getting fat from good food and HE was pregnant!!! So mean!!

DISGUSTING!! Worms in cat food. Bought this bag brand new and opened it to find it infested with…read morebugs!!!

Offering some of the best pet foods and treats for you animals! Owner Steve is kind and…read moreknowledgeable. The offer high quality foods to keep you pets healthy ! Definitely recommend this for any fur baby owner who is looking for service and quality from people who love their fur babies!

The staff is always helpful. Good selection of products at fair prices. Ordering is also easy!read more

This independently owned pet shop is packed to the ceiling with pet supplies and accessories…read more Mostly these items cater to fish, turtles, lizards, small animals and birds as there is an adjacent Veterinarian who carries specialty dog and cat foods. Animal Kingdom's owner is in the shop all the time and is extremely friendly and knowledgeable about the items he carries. There is a nice aquarium wall full of fresh water fish, an area toward the back of the store with some really beautiful birds and a small selection of reptiles on the left hand side of the store. Although the store carries fresh water fish, there are also saltwater fish supplies, including frozen fish foods. I really liked this owner and could see he was passionate about the animals and how to take care of them. This is the kind of neighborhood business you really want to see succeed. When I went inside this shop a little girl was showing her Guinea Pig to the owner, which was the kind of energy this business and business man project. The caption under the web name on his website says, 'your neighborhood pet store'. This tells me that this owner shares this same community sentiment. NOTE ON CUSTOMER SERVICE: The owner will wheel and deal with you as well on products which I love!! And he expressed to me that if there was any pet product that was not in the store he would be able to order it for me and have it in the store within a couple of days. THAT willingness to do whatever it takes to make a patron happy IS CUSTOMER SERVICE at its finest!

WAY OVERPRICED! Paid almost $10.00 for a pack of 12 puppy wipes! I just bought a pack of 100 for…read more$6.99 from Target. Kicked myself afterwards for not speaking up. All of the items I looked at didn't have price tags on them. Owner was friendly and very talkative. Feeling pretty manipulated. Definitely won't be back!

After several failed attempts at buying fish at Petco for a new aquarium only to have them perish…read morewithin days...we opted for Pet Supermarket and, two years later, this is our pet store of choice. I love talking with pet lovers who have a passion for animals. Today, Lex and Victoria provided solid customer service. Friendly folks, neighborhood location. :)

The customer service here is always on point. Friendly, helpful and courteous staff. I especially…read morewant to acknowledge NJ! She went out of her way to help me find an item. Tip - military discount the last Tuesday of each month.

Since moving to Jacksonville, and trying out several different options for our pet's needs, we…read morekeep coming back to Pet Supplied Plus University for the food, treats, and toys at Pet Supplies Plus on University. The store itself used their space brilliantly and offers a massive selection for your pet. Special features are the baths in the back of the store and the fact that you can bring your pet in with you. They also have a curbside option and will bring your pre-ordered food out to your car if needed. Sales are common, the staff is friendly and knowledgeable, and, most importantly, they love pets. If you're looking for a "go-to" pet supplies store, I highly recommend Pet Supplies Plus.

This was my first visit to the University Blvd location & it was just as pleasant at my experiences…read moreat the Atlantic Beach store. Rheannon greeted me immediately as I entered & quickly provided me with my online pickup order.