Xtremely heartless company. They keep their beautiful creatures in tiny thick Tupperware not able…read moreto move with barely enough air. The store smells horrific like old milk and baby diapers. The staff prefer that their animals die as food and live a miserable life, then be rescued and taken into a home, even if that only means living for a short while. I can't believe that these people are able to keep their doors open. Do not come here if you are an animal lover of any sort.. or someone who likes to smell in through their nose.

Not a very pleasant experience. It seems overcrowded with animals and the smells terribleread more

Bought Christmas treats for our dogs as there is a buy 3 get 2 Knuckle Bone which we will donate…read moreand the Purina Pet Puppy food to the Florida Pooch Rescue in Orlando as they have a donation drive last weekend. Beyonce, Heather and the rest of the Petsmart crew here are very helpful and are really great with their customers.

Got us 15 Goldfish and was helped by Evian and Colin and got a new dog bed for our Boy from Top Paw…read moreas this one has the cooling pad-perfect for these dogs days of summer! Come support our local Petsmart ad they are the last retail store on this plaza. We have been going here for almost 6 years and it has always been a good experience as they have a wide variety of products, plus the staff is very friendly, very chill and there is plenty of parking.

Nice change from going to PetSmart…read more Had to buy crickets for our family toad. The price is steep here, but the friendly and knowledgeable service made up for it. My daughter enjoyed looking at the guinea pigs and parakeets. She also loved the chameleon and the tarantula. I recommend you visit here if you haven't. We'll be back for more crickets soon!

A humongous shout out to Jasper, the shift manager! Besides being beyond helpful and customer…read morecentered, she genuinely loves her job by watching her interaction with customers and how she assisted me. You can tell that her love for animals is genuine and her concern for customer service is real. It was a true honor to get to meet her and work with her as she helped me get a dog tag for a dog that I'm adopting next week. Thank you pet supermarket for having such a phenomenal representation of your business.

My Old English Sheepdog, Skye, absolutely adores her visits to her groomer, Cadence. We truly…read moreappreciate Cadence's meticulous attention to detail, which results in Skye looking stunning every single time. Highly recommend Cadence to anyone seeking top-notch grooming services!

Such a shame - want to love this store…read more One of my cats is on a special Kidney care food. And I have to go here. While I am here I buy for all of my pets, but they do not keep consistent stock This weekend we went in for Dog food (they were out of the size we normally buy) Stella Raw Rabbit morsels for cats - only had small and last week they told me they were getting in the larger morsels and still not yet. Hills KD care cat food - someone there mixed another RX canned cat food and we had to look at each can to avoid buying wrong food. ALL of the items we went there for was a problem. It is easiest for us to go to ONE stop to shop for all 4 of our pets, unfortunately we will most likely start getting from Chewy.com or Amazon. We will give them one more go, but its such a shame.

We were in town visiting my parents and I didn't bring enough of our canned dog food. I called…read moreEarth Pets yesterday to see if they carried it and they did so we stopped in today to pick up a couple of cans. One of my pups has severe allergies and is very limited in the foods he can eat so I was thankful to know there is a holistic pet food store here in Jacksonville that carries options for our furbaby. The store itself isn't very big. We had a hard time finding the entrance - you walk through the automatic doors of the adjacent doggy spa/day care and the entrance to Earth Pets is on the left. While the store itself isn't very big, they maximize the space and carry a good variety of holistic dog foods (I also saw cat food). The staff was very friendly, greeting us when we walked in then assisting us in finding what we needed. They also have a case of baked goods that looked tasty enough for humans (although I wouldn't recommend it). I asked them if they carried the kibble we use and although they don't currently carry the brand, they said they could source it for us so that's good to know! If you're looking for high quality pet food or holistic foods for a pet with allergies, this is the place to go!

Offering some of the best pet foods and treats for you animals! Owner Steve is kind and…read moreknowledgeable. The offer high quality foods to keep you pets healthy ! Definitely recommend this for any fur baby owner who is looking for service and quality from people who love their fur babies!

This independently owned pet shop is packed to the ceiling with pet supplies and accessories…read more Mostly these items cater to fish, turtles, lizards, small animals and birds as there is an adjacent Veterinarian who carries specialty dog and cat foods. Animal Kingdom's owner is in the shop all the time and is extremely friendly and knowledgeable about the items he carries. There is a nice aquarium wall full of fresh water fish, an area toward the back of the store with some really beautiful birds and a small selection of reptiles on the left hand side of the store. Although the store carries fresh water fish, there are also saltwater fish supplies, including frozen fish foods. I really liked this owner and could see he was passionate about the animals and how to take care of them. This is the kind of neighborhood business you really want to see succeed. When I went inside this shop a little girl was showing her Guinea Pig to the owner, which was the kind of energy this business and business man project. The caption under the web name on his website says, 'your neighborhood pet store'. This tells me that this owner shares this same community sentiment. NOTE ON CUSTOMER SERVICE: The owner will wheel and deal with you as well on products which I love!! And he expressed to me that if there was any pet product that was not in the store he would be able to order it for me and have it in the store within a couple of days. THAT willingness to do whatever it takes to make a patron happy IS CUSTOMER SERVICE at its finest!

WAY OVERPRICED! Paid almost $10.00 for a pack of 12 puppy wipes! I just bought a pack of 100 for…read more$6.99 from Target. Kicked myself afterwards for not speaking up. All of the items I looked at didn't have price tags on them. Owner was friendly and very talkative. Feeling pretty manipulated. Definitely won't be back!

After several failed attempts at buying fish at Petco for a new aquarium only to have them perish…read morewithin days...we opted for Pet Supermarket and, two years later, this is our pet store of choice. I love talking with pet lovers who have a passion for animals. Today, Lex and Victoria provided solid customer service. Friendly folks, neighborhood location. :)

The customer service here is always on point. Friendly, helpful and courteous staff. I especially…read morewant to acknowledge NJ! She went out of her way to help me find an item. Tip - military discount the last Tuesday of each month.