We have purchased four puppies from them over the past 20 years. Not one has had any health issues…read more We lost two of them at 16 and 17 years old and currently have a 10 year old GoldenDoodle and almost 2 year old Cavapoo. Fantastic pets!

We have gotten three of our babies from here and they have lived long lives and made us so prod to…read morebe their adopted parents. Our wild boar dachshund live to be almost 18 yrs old, our golden retriever was almost 12 and our pimerian just turned 8 this past February. This is a amazing place with healthy babies.

One of the best shops I've been to in Jax! Family owned and…read moreoperated.. they are so wonderful there!

Mia's blessing has been a total blessing for my snake and tarantula babies. I live in riverside and…read morehaving a location so close to home that supplies food for my babies is super convenient but the best part is you are welcomed by happy beautiful birds, bunnies, a massive tortoise, and the sweetest staff. The owner and his beautiful family take time to welcome you and help you with all your needs. He even educated me on a better type of feeder for my snakes that provides them with more protein. So helpful and so much fun every visit. You can tell they love their animals Thank you guys always.

Highly highly recommend this place. My Boston is allergic to all things chicken and feeding her…read morecanned food was getting extremely costly. Enter paw lickin good! I will admit that I knew nothing about raw feeding before visiting this establishment. They have a variety of raw food and we're able to guide us on what would be best for our little girl including recommended feeding amounts. We can't wait to switch our boys after they finish their kibble. Both of my three doggos are huge fans of the beef bones and duck hearts. The woman behind the counter was extremely friendly and gave us great recommendations! I am so glad we decided to stop in! Plus feeding my Boston girl is literally half the cost of what it used to be. And the raw food is mhch healthier for her and her sensitive digestive system.

KUDOS to Kendall and her family for providing quality products for our furbabies and awesome…read morecustomer service. If you raw feed this is place to shop and if you're thinking of raw feeding you'll get best advice for success.

I have always loved this store til tonight, I found a anemone I wanted and told the guy, it was x…read morelarge and the tank said 150, he then told me it was 200 but couldn't get it off the rock, so it would be 400 for two anemones and the rock, I have multiple tanks and have always spent a lot of money here, but after today not honoring the price that it said and trying to get me to purchase more is just unacceptable. I left there bought a anemone, two hammers and a frogspon somewhere else. They just lost a really good customer.

From the owner: Out with the old and in with the new. Come out and pay us a visit. We get in new livestock and dry…read moregoods every week and are always on the hunt for cool new pets. We offer special orders and even home deliveries.

BEST GROOMER EVER! Friendly, answered questions & professionally trimmed our pup in less than 2…read morehours! Love the bandana, he looks & smells so good! Amazing! We'll be back!

Things have been crazy as of late due to being in the midst of a move and staying somewhere in the…read moreinterim with three animals. My goal, before moving the animals to the temp place, was to get baths and grooming done for both dogs and the cat. Family members have been taking their pets to this store for quite some time, and with a last minute groom on the horizon, I knew that I wasn't going to be able to get a free spot for one, let alone three, at Bark. I think things worked out well with timing because I took all three down on Monday morning at 10. Who else thinks about getting their animals groomed on a Monday morning? All three went in with no problem, even the cat, and I was called about 2 1/2 hours later to pick them up. The cat, who was my biggest worry, was absolutely great according to the groomers and smelled like a candle. The dogs were smelling great too, but my only concern is that they basically shaved my long haired dog completely bald. I have never seen him shaved that close in all the times that I've been taking him to be groomed at different places. When I say he was almost bald, I was concerned about him getting sunburned, that's how short it was. It will be quite awhile before he is due for a cut again and if I take him there again, I will have to specify to not shave him bald. Although, you'd think that an experienced groomer wouldn't cut that close.

I stopped by the Jacksonville store on Collins since I was in the area with my dog. I asked about…read moreCBD because he just had surgery and was wearing a cone and still in pain. Dominick was very helpful with that and I also picked up my Natural Balance while there. He was patient and even helped me to my car! GREAT service and super nice people!

We've purchased a few pets from here. They have all sorts of various animals but it seems cats, and…read moreferrets and every now and then. Customer service is great. Although they normally have one person manning each area. I've had to come back to the fish area a couple of times and if you have a curious customer or several customers in front expect to wait. I'm sure if you are in a rush you could run down another employees. Items seem to be well stocked. Only once did I come here and not find what I was looking for. Apparently they missed a shipment and was told to come back on a specific following day. I showed up a week later and sure enough what I was looking for was available.

They have a lot of stuff but the unique things like the venison and bison dog foods they are always…read moreout of stock, they need to keep more on hand! Honestly, they don't have great customer service either! I've gone in a few times to do a pick up and I've been treated like I'm bothering them.

Please please do yourself a favor and go elsewhere. They do not take exchanges for stuff that is…read morePETCO brand!! Very rude experience with an employee and they need to have better policies for exchange/return. I highly recommend PetSmart!!