Small little pet store. Did not have much of any supplies for our lizards or tarantulas. If you have dogs, cats, birds. They do have basic needs. read more

Amazing spot they have stuff for pretty much every type of animals except fish lovers haha. We have had many different types of animals and this place is always our go to! Great spot and they always have the cutest little guys to look at wether it's puppies bunnies or birds! read more

We had 50+ year old African Gray parrot and a year old parakeet groomed, wings and nails, at Pet Creations today. We were very impressed at the groomer and assistant's professionalism with our birds. As first time visitors we enjoyed looking at the displays and were impressed with the cleanliness of the store. So happy to have this store in our area! read more

I had 3 parrots that need their spa day . They serviced their beaks, nails and wing trimming. They were fantastic and so accommodating. I will be back with my additional Parrots! read more

Pet Creations - T o b e y - Pet Stores Near Me - Jacksonville, Florida

This was a horrible experience. I had placed a bird on a payment plan. My 10 year old daughter had bonded with a selected bird and we were told we could pay a portion down and she could come in every day until we paid off the bird. We did this for 2 days. On the third business day, the bird we placed on hold was gone. The lady there kept insisting the bird must have gotten out and stated they would try to find it and call me back. We eventually left the store, defeated, with my daughter in tears and heartbroken. I never heard back that evening and had to call back the next day. They informed me that the bird had been sold to someone else, despite it being on hold. I repeatedly asked to speak to the store owner as this was unprecedented and I have yet to receive a call from her. The lady that was "helping" was clearly not prepared for this situation and could not help. We personally went back on Tuesday and noticed the owner was in the back. She refused to talk to us. This was the last straw. How can you run a business and not talk to your customers? Despite the circumstances, I was not irate. I was trying to get the issue resolved. The lady at the desk was actually argumentative and defensive. She claimed she did nothing wrong. The store owner remained in the back, avoiding any confrontation. This business failed to address the issue professionally or even offer us a genuine apology. Resigned to the fact that the owner wouldn't engage with us, I asked for a refund of our initial payment. I have worked Customer Service my whole life and this was the most unprofessional experience of my life. My poor daughter caught in the crosshairs of it all. There was no effort to make it better. I had to ask and probe every step of the way. It is unfair they get away with treating people this way when a hard working consumer was trying to support their business in good faith. Leaving empty-handed was a bitter end to a situation that should have been easily resolved. As we walked out, I couldn't help but feel a mix of disappointment and frustration. read more

Driving a hours looking to buy fish koi look at the fish tanks this place the fish tank are very dirty they need to clean them

I would like to start off by saying the staff is EXTREMELY helpful and have gone above and beyond to assist me. Also, their prices on fish are really good. I only go to the store for fish related items, so I cant speak on anything else. read more

Pet Creations - Pet Stores Near Me - Jacksonville, Florida

I LOVED this place!!! It looks like an old country store from the road. Smells and looks clean from the moment you walk in the door. The staff was friendly and knowledgeable. They have HANDS DOWN, the biggest selection of bird supplies/toys in N.E. Florida!! They also have other small animals like fish, axolottlols, Guinea pigs, rabbits and many breeds of hand tamed birds!! They have everything!!! They also have the supplies for all the above mentioned animals plus cat and dog supplies. I will definitely be back to Pet Creations, even though it is quite a bit out of the way for me to get there!! You will not regret stopping here!! read more

I recently purchased both a baby macaw, a baby cockatoo, and two cages plus supplies from Pet Creations. The store was informative, knowledgeable, and extremely helpful in all aspects of my purchase helping me feel like I was fully prepared in bringing both the birds and supplies home. This also included the information on where to follow up to determine the sex of my birds. You are unable to determine the sex of these majestic birds without having bloodwork done. The staff have always gone above and beyond to help me and my other family members during their purchases. They are closed on Sundays, but they allowed me to come in and helped me learn how to hand-feed my birds and start the bonding process. While I was there spending time with my birds, I witnessed firsthand how both the staff and owner sanitized everything in the store. they wiped down ALL the merchandise in the store, and the walls inside their baby bird sanctuary and outside in the store area as well. I, along with many other customers, can call or text, at any time during the day or night, with questions or concerns for mine or their birds, and the owner will contact them right away to help them through anything. If anyone wants to give anything other than a 5-star rating to this store, it is only because you haven't done your homework on what it takes to give the quality of care that is given by each individual within this store. It isn't about that you had to wait a few extra minutes because they are running around helping others. Because I assure you that when it is your turn, they want to know that they've met 150% of your needs and goals without the feeling of being rushed. read more

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My uncle has been coming here for years. I just moved to Jacksonville a few months ago and I was looking for a place to shop for my 6 year old Siberian Husky (pic attached for cuteness.) After hearing all the great things he had to say, we decided to go over one day when she wouldn't take to her food (Rachel Ray) and was having tummy issues. Upon walking in I knew I was going to love the place. There were so many animals to look at and hold and I even had a conversation with a bird. Yes. Me and a bird became friends just like that. Her name is Lilly and she will literally snuggle you if you pet her. I have never met a bird quite like this one. Its obvious her owners show her a LOT of love. I got some dog shampoo, flea and tick spray, dog food and some treats. As soon as I put the food in her bowl she finished it immediately and was looking at me for seconds. Within just a day or to her digestion was much better and she was a happy girl again. This will definitely be my go to place for any and all my pet needs! read more

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I'm very impressed with Pet Creations and believe this to be the best pet store in town. During a recent visit my wife and I decided to purchase a Umbrella Cockatoo. We go by daily to visit Lilly until she is ready to come home. While I'm here I've noticed that Kim and her staff go out of their way to make each and every person that walks through that door feel like family and not just another customer. The love and dedication that Kim personally gives each and every one of her animals is very commendable. We've also purchased a salt water tank and Brandon has been very informative and taken the time to fully explain what we need to do to properly setup this tank. I want to say thank you all and you have long term customers with us. read more

Pet Creations - Pet Stores Near Me - Jacksonville, Florida

Super nice and helpful, has plenty of selection! They've got fish, small mammals, birds, and in the spring sometimes chicks and ducks.

Just took my baby Romeo here for the $30 wash, nail trim, etc and they took excellent care of him. He doesn't like being away from me and it was my first time bringing him here so I was a little nervous of how he would react. The store is a cute little pet store that I will definitely come back to because I saw some cute dog bowls. I dropped him off at 10am as a walk in and he was taken back immediately. I let them know he had sensitive skin and they said their shampoo is good for sensitive skin so yay! I got the call at about 12:50 that he was ready. It seems a bit long but he smelled amazing afterwards so I knew the 3 hours was spent nicely. They did call and say he wouldn't let them cut his nails which I kind of saw coming but when I got there and he saw me he let them and they were so nice about it. He's a nervous dog around strangers but they understood and took great care of him. I will definitely come back! And mind, if you are paying with a card there is a $1 fee but I didn't mind. read more

Pet Creations - My baby Romeo is all clean! Thank you! - Pet Stores Near Me - Jacksonville, Florida

The building is clean and the animals are well taken care of in a loving manner. There is always someone at the door to greet you as you walk in and assist with your pet needs. The Google reviews are a better representation of this business than Yelp. Great selection of fish as well as food & other items for a wide variety of pets. I like browsing through the store & they always have new stuff. My dogs love their new beds & I was shocked they were low priced. read more

This is one of best place to buy a brid the staff is friendly and knowledgeable the birds are hand feed and raised with lots of love we bought a umbrella cockatoo and he is the best really loving and great with kids the owner is the best and cares about her customers so stop in Check it out read more

Went here to look at birds, came back several times, such a wonderful place to visit and shop, I eventually purchased a Goffin cockatoo. Kim and all the assistant caretakers were very helpful. read more

Pet Creations - Pet Stores Near Me - Jacksonville, Florida

I would NEVER return here again. They forgot to groom him, which made me question everything else. I also texted and called 2x the Owner that I was on my way, and provided no response to let me know of the current circumstance (that the bird was neglected). Instead, she ignored my calls and never texted back. It makes one question, while I was out of the country for 10 days, I wonder if they even took care of this poor bird! He was starving for attention when I received him. The Owner says otherwise. She also claimed she was in touch with me for the past 11 days, which is NOT even true. I have documented 2 days of text messages of the 11 days. To top it off, they overcharged me. Very irresponsible. I would NOT recommend bringing you pet here for any sort of boarding. Calling me to try to "make things right" after the fact does not count when you have nothing else to offer but excuses. Owner is best to ensure the Customer's wishes were taken care of beforehand. read more

I go to a lot of pet stores. I have 2 birds and tons of fish. I'm always looking for a good pet store. I was hoping this was going to be a good store in my home town. The first time I went every employee was rushing around like crazy. I was there for good 15 minutes before someone said anything. I've been three times and its pretty much the same every time. It gets dirtier every time. This last time multiple fish had ich, the dirty animal smell was very strong, the store was very dusty, etc. read more

Im new to the area and found Pet Creations simply by the colorful displays outside. I checked Yelp reviews, and took my allergy girl there for a bath. Lana is great. While we waited, my Eskie boy got some training refreshers by wandering the small animal aisles. He had never seen a parrot before! I will be a regular. read more

This store carries our dog food, which is hard to find, so we come once a month..the lady that owns is always so helpful and has a ton of knowledge about dogs/puppies. Her staff is more than happy to carry the food to my car. Its a little rough around the edges, but has what we need & are super nice! read more

Pet Creations - Pet Stores Near Me - Jacksonville, Florida

This place is amazing. I am here once a week for my dogs and saltwater fish. If you can find what you need I guarantee it's gone be cheaper than anywhere else in Jax. If you can't find what you need the owner/gm Kim will get it for you. Rabbits, bird, chickens, fish, dogs doesn't matter they can help. And the staff is just the best, helpful, and sincere. Def recommend and it's local! read more

Great groomer. She is so sweet and amazing with my Bella. I was very happy with how well she did with my first baby. Love the store. Great owner and staff. Very knowledgeable and extremely helpful read more

The Northside's saltwater tank supply. The only saltwater tank supply. I have to say that I have to go here sometimes. Like today when I'm out of food and have you ever seen a couple of hungry fish look at you. I have and I did this morning. So off to pet creations I went while I have a chance to get some food. read more

Great place to buy fresh water fish. The fish are healthy and pretty and the owner is very nice and knowledgable. I would definitely recommend them over petsmart/petco any day. read more

I think this place is great except for the attitude of the girl that works there. She is rude not once but 3 times now. I personally think that Kim doesn't know how rude she is or she wouldn't be working there. I keep thinking that she is having a bad day but after 3 times, I won't go back in there. read more

One of my favorite places to spoil my pets. Staff has always been super helpful and friendly. Everyone who works there seems to really care about the animals as well as the guests. read more

Pet creations is a very friendly clean business I have been going there with my family for over 33 years the owner Kimberly is a very nice knowledgeable person about animals and will help you any way she can so go and visit pet creations and see how you like it because my family and I love this place have a good day thank you read more

I walked in the door ready to make a purchase. I was never greeted nor was I asked if I needed assistance. I won't be back.

Who knew they were also a feed store? Well, they are! Our backyard hens will only at Central States Layers Chicken Feed, and Pet Creations has it! That, and the pine having bedding material, scratch (also Central States) and oyster shells, cracked corn, and other treats. The staff loads it in my car while I wait to pay, and they are all very friendly. No more Tractor Supply for me, this gem is great! read more