I have been on HOLD for 55 minutes!!!! you scheduled one dog and I'm waiting to see if you can…read moreschedule my other the same day. The reason I haven't hung up is bc clearly you've laid the phone down and I can hear all other conversations. So if I were to hang up and try calling back then I'll get a busy signal!!! How do you forget about your customers but want business!!!!!!!!!!!!!! Mind you when I came in last week, I was left at the register with no one around to check out customers. I keep giving you a chance but this is business 101 with errors. SMH

I recently used the grooming service and was very surprised with the results. I have 3 large dogs…read more(2 German Shepards & 1 Shepard Mix) and the groomer, Dykota, handled the task with no issue. The pups were not stressed or anxious and they looked marvelous and smelled even better. Clean, brushed out, and happy. Great job Dykota. Thank you.

Black owned grocery store…read more Next to Chuze fitness. It's a pretty big store. I would say items are priced a bit higher, than most stores, but I understand why. They are a smaller store and buying in smaller quantities. They have cleaning supplies, laundry supplies, pet food, healthy supplements. I have stopped in her a few times, and customer service is always good. It's nice to support a small business, trying to plant their feet in the ground.

I came to pick up my fur grand nephew from the groomers. His grandmother also wanted me to pick up…read morea specific carrier she saw. A young man helped me try to find the carrier. The specific one she was looking for (pictured) wasn't with the other carriers, she called me to let me know they were actually by the groomers. So the gentleman walked me to where they were and it was all good. I saw people checking pets in and out at a desk outside of the groomers. It was quite a long line. So I stood in line for a while (pictures). When it was finally my turn, they graciously informed me that I was in the wrong line (that line was for the animal hospital) and directed me to the correct place behind the groomers door. The groomers were hard at work, grooming, checking in pets, checking out pets, cleaning up accidents. They were welcoming and friendly. They gave me a receipt for the grooming and instructed me to take it to the cashier. On the way to the cashier, I decided to go ahead and check in on Yelp. I was pleasantly surprised to see a 10% off coupon for groomers. "How timely," I thought. Following the instructions on the coupon, I showed the cashier who called for assistance as the coupon was unfamiliar. They were looking for a bar code which wasn't present. The only button available to press that I could see was "Mark Offer as Used." So I pressed that, hoping it would present a bar code. But, alas, the coupon closed and I was unable to use it. Both the cashier and the lady she called to help were sorry they were unable to grant the 10% off. I hated holding up the line for a coupon that didn't work. Luckily the cashier called for back up and the young man that helped me earlier was able to assist the other patrons. After that small disappointment, I went back to the groomers to pick up nephew. He was so handsome. They did an excellent job. In the end, though there was disappointment, I had a pleasant experience.

Been coming here for a little over 6 months now, always a positive experience and staff is super…read morefriendly and welcoming! Today was the first time I used their nail trimming service ($19 for a trim and grind). I did a walk-in on a busy Sunday and they got my baby in right away. My baby is super timid and was scared but the lady who cut her nails said she did a great job. My pup has super long quicks but they still got as much excess nail off as they could. I'm very happy with this first time experience.

My uncle has been coming here for years. I just moved to Jacksonville a few months ago and I was…read morelooking for a place to shop for my 6 year old Siberian Husky (pic attached for cuteness.) After hearing all the great things he had to say, we decided to go over one day when she wouldn't take to her food (Rachel Ray) and was having tummy issues. Upon walking in I knew I was going to love the place. There were so many animals to look at and hold and I even had a conversation with a bird. Yes. Me and a bird became friends just like that. Her name is Lilly and she will literally snuggle you if you pet her. I have never met a bird quite like this one. Its obvious her owners show her a LOT of love. I got some dog shampoo, flea and tick spray, dog food and some treats. As soon as I put the food in her bowl she finished it immediately and was looking at me for seconds. Within just a day or to her digestion was much better and she was a happy girl again. This will definitely be my go to place for any and all my pet needs!

Small little pet store. Did not have much of any supplies for our lizards or tarantulas. If you…read morehave dogs, cats, birds. They do have basic needs.

Wonderful local exotic pet store with lots of animals to look at and choose from. They also have a…read moredecent selection of feeders, toys and various supplies for many different animals. The staff and owners are very knowledgeable and give the best advice for caring for your pet. They also carry kitten and puppy milk and bottles.

I want to give a big thanks to Wild Things Exotic for recommending me to an amazing breeder and…read moregave us so much great information on our journey to having a new licensed exotic. I can't say enough good things about this place! A+

We've purchased a few pets from here. They have all sorts of various animals but it seems cats, and…read moreferrets and every now and then. Customer service is great. Although they normally have one person manning each area. I've had to come back to the fish area a couple of times and if you have a curious customer or several customers in front expect to wait. I'm sure if you are in a rush you could run down another employees. Items seem to be well stocked. Only once did I come here and not find what I was looking for. Apparently they missed a shipment and was told to come back on a specific following day. I showed up a week later and sure enough what I was looking for was available.

I'd like to start this review off by saying that I feel a deep personal connection to this Pet…read moreSupermarket, seeing as I adopted my beloved cat Oliver Conrad from this particular location. I wouldn't say that he's well taken care of as much as I would say that he's spoiled rotten.....he's like the Kardashian of cats....without the drama. That being said, I'm here frequently, spending a small fortune on various holistic canned and dry foods (because my cats turn their noses up at the more affordable brands like Friskies). If it ain't meat...they won't eat. Two of the brands that I buy, based on their "preferences" go as follows: Earthborn Holistic (Grain Free): Favorite flavors seem to be the Chicken Fricassee (Chicken with Vegetables in Gravy) and the Monterey Medley (Skipjack Tuna and Grilled Mackerel with Vegetables). My 3 cats are much like bratty children...each must get an EQUAL portion of food or it's anarchy. So if I mention a kitchen scale purchase in a future review, you know what its for. Perform Ultra (Grain free): Favorite flavors are the Salmon Bisque and Chicken Stew. Whenever I feed my cats, I feel as if I should be wearing an apron and checking back to see "if everything is tasting ok." Any attempts that I've made to change it up and sneak in a can of Friskies has resulted in looks of contempt and the silent treatment from all. I can't recall the cost of each brand, because the more I see the price, the more I'm convinced that my cats eat better than I do. Pet Supermarket is conveniently located close to home, and is always well-stocked and clutter-free, making it all the more easier to be the "humble servant" that I am. My cats live here, I just pay the bills, but I love them anyways! Till next time, my fellow Yeeps, thanks for reading, stay safe, and as always....SYOY!

love this place the owner is super friendly and willing to make customs out of the fabrics she has…read more she really cares about her customers and loves to help. this is a go to place for dog and cat lovers

This is a brand new store, much closer to my house. The store is very cluttered,stuff is just…read morepushed around. I am sure much of this has to do with the newness of the store and things will get better. They do not sell hay, all TSC sell hay. I have been told a lot of different reasons they do not and none of them make sense. The best thing they have going in that place is that the entire staff is super friendly.

What a super convenient location. I'm 3 miles away instead of 15 to Yulee. Fantastic service and…read moreSuper clean

Fantastic dog store. They have boarding, grooming in addition to the dog treats & food. The dog…read morecollars with the flowers are super cute and made locally. All the toys are specialty ones I have never seen before. One of a kind type of things.

Stopped by on a whim to buy goodies for my dog. Lots of options and very knowledgeable friendly…read morestaff to guide me. Didn't do a groom so can't comment on that but shopping was good and it's a very cute place. The bakery section was especially adorable.

Good people who work there. They support aquatic life and overall education! Have a diversity of…read moreother reptiles and exposure to good things involving ocean life. Not so much for a cafe but great for kids.

I know this place is all over TikTok as a fun place to visit with kids since they have a little…read morearea for them to "play" but there's definitely a bigger picture that people don't always see. This place used to be really good. The employees seemed to genuinely love their jobs, were knowledgeable, and you could tell they cared about the animals. Unfortunately, the last couple of times I've visited, I've noticed a huge difference. The reptile enclosures have been absolutely filthy, and the employees don't seem to have the same level of care or knowledge as they did before. I understand this is a pet store and that animals may sell quickly, but that doesn't mean their enclosures should be neglected in the meantime. These animals still deserve clean enclosures and proper setups while they're in your care. It's disappointing because this used to be a place I really enjoyed visiting, and I hope they can get back to the level of care they once had..